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HR Business Partner Skills

Building credibility and commercial impact as a business partner

Roffey Park Institute Limited


£2,496 inc VAT
Study method
Online with live classes
6 days, Part-time
No formal qualification
Additional info
  • Tutor is available to students

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HR Business Partner Skills is a practical programme that will help you develop the mindset of an effective business partner as well as the skills, behaviour, and tools you need to enhance your approach. We focus on how you build your relationships and influence your business partners so that you evolve your own, unique HR Business Partnering formula. The programme design meets a range of learning needs from those who are Junior HR Business Partner through to those new in a senior position.


Programme Outline

HR Business Partner Skills consists of 10 learning modules, a half day experiential module with professional business role players plus a 90 minute follow-up session 8 weeks after the last module has been completed.

The online programme is facilitated live over the course of five half days each one consisting of two 90 minute modules with a 30 minute break in between. The programme is also delivered as a three-day classroom programme.

Both online and classroom programmes include a 90 minute follow up session, held online, in which participants track how they have embedded the learning from the programme.

Module One:


Articulate the role of the HR Business Partner and how it adds value to their organisation

Module Two:


Articulate their organisation’s business model and understand how to engage in commercial conversations.

Module Three:


Demonstrate an understanding of the consequences of operating as an expert and ‘hired hands’ versus a business partner. Describe the five stages of working as a business partner and how this approach supports sustainable change

Module Four:


Define the components of influence and influencing behaviours. Understand how to tailor their approach to increase impact and effectiveness in influencing a stakeholder.

Module Five:


Define coaching and how coaching conversations add value to the HR business partner role. Describe how to conduct a coaching conversation and understand the effective use of questioning and listening.

Module Six:


Demonstrate how to make effective use of sources of power and how to navigate a political environment. Understand how to demonstrate a different mindset and approach to addressing conflict.

Module Seven:


Describe what it is to think strategically, how this differs from working operationally and identify how to leverage more strategic conversations with selected stakeholders

Module Eight:


Articulate how to use data analytics to increase the value you add as a HR business partner. Identify how to analyse and interpret HR data to influence behaviour and decision making

Module Nine:


Identify how to have a greater impact with change initiatives and the respective benefits of different approaches to change management

Module Ten:


Describe how organisational redesign and restructuring increases an organisation effectiveness. Have a greater awareness of how to think systemically about internal structures, processes and relationships and the linkages between them. Demonstrate an understanding of the principles of organisational development and design.

HR business partnering in practice

Follow up session

Who is this course for?

This course is for you if

  • You have got experience as an HR Business Partner, but wish to evolve your skillset or develop a broader approach
  • You are from a centre of expertise and need to understand it from an HR perspective
  • You want to shift the way you operate further along the continuum from HR Manager to a Business Partner and increase the value you add to your stakeholders
  • You need to get a ‘seat at the table’ and be more confident, credible, and influential at the pan-organisational level
  • You are looking to be more strategic, commercially savvy and less operational and transactional

This programme is flexible enough to accommodate your needs whether you have a generalist or centre of expertise partnering background.

Benefits for you

At the end of HR Business Partner Skills, you will be able to:

  • Have a deeper understanding of the HR Business Partner role and what a commercial and strategic business partner looks and feels like
  • Develop your skill and confidence in demonstrating leadership and the ability to influence others using a range of approaches and HR/data analytics
  • Have a greater understanding of how to think systemically and how OD can add value to the HR Business partnering role
  • Build skills in conducting challenging conversations and navigating organisational politics

Benefits for your Organisation

Business Partners combine strategic business capability with excellence in the delivery of the day-to-day. Successful business partners work with leaders to shape, steer and advise on people related issues and help them translate strategy into action. This programme develops the confidence, mindset and capabilities of HR Business Partners so they are more effective at working across the business.

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.