Add to basket or enquire
This course includes lifetime access so you can complete the course at your own speed.
This course is a stand alone course for anyone interested in understanding themselves better and communicating with other people with more impact. It forms part of a comprehensive course that explores using emotional intelligence to build healthy relationships in more depth.
Benefits of taking this course include:
- Unlimited and lifetime access to the course
- Learn the course at your own pace
- Course can be accessed on any platform
- 24/7 Customer support
Building relationships is something that we all do having learnt these skills from birth. Developing healthy relationships as adults means building on these skills and refining them so that we can adapt around others’ needs as well as our own. We interact with other people in many different ways - some of these interactions are transient whilst some of these interactions are deep and meaningful.
Building healthy relationships is one of the ways that you use your emotional intelligence. The course covers the awareness and action part of how you interact with others in the outer world.
This course is a stand alone course for anyone interested in understanding themselves better and communicating with other people with more impact. It forms part of a comprehensive course that explores emotional intelligence in more depth.
Healthy relationships are built around mutual understanding that involves empathy, trust and an acceptance of each other’s values. Some disagreement and conflict will be inevitable as this is where learning, creativity and understanding occurs. It is not that conflict occurs that is the issue, it is how it is managed.
In this course, we will explore the way that you build relationships using empathy, how you develop trust, manage conflict and work within ethical boundaries.
The course covers the DISC model looking at the behaviours of Dominance, Influence, Steadiness and Compliance and how these work together in teams. You get the opportunity to look at the four behavioral styles and how you can work better with others who have a different style to your own.
You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.
PLEASE NOTE - This course is NOT for you if you are not prepared to work through the exercises that make up a fundamental part of the course. Healthy relationships cannot be built by learning some techniques through watching a few video lectures. The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.
The How to Build Healthy Relationships course will cover the following topics:
Section 1 - Introduction To The Course
- Introduction To The Course
- How The Course Relates To Emotional Intelligence
- Overview Of The Course
- Interpersonal Skills – Tips And Hints
- Course Resources
Section 2 - Exercise: Interpersonal Relationships
- Interpersonal Relationships: Exercise
Section 3 - Understanding Empathy
- Empathy Learning Outcomes
- Definition Of Empathy
- Intelligence In Empathy
- Development Of Empathy
- The Basic Anatomy Of The Brain
- The Way The Brain Works
- Thinking And Your Brain
- Empathy And Your Brain
- The Neuroscience Of Empathy
- Ways Of Demonstrating Empathy
- The Non-Verbal Signals In Body Language
- Interpreting Non-Verbal Signals
- The Problems Of Relying On Expression Alone
- Empathetic Listening
- Understanding And Developing Empathy
- Review Of This Module
Section 4 - Exercise: Developing Your Empathy
- Developing Your Empathy: Exercise
Section 5 - Working With Others
- The Objectives Of This Module
- Some Perspectives On Team Work
- The 4 Social Interaction Styles
- Practical Activity: Assessing your Social Interaction Style
- The Driver Social Interaction Style
- The Expressive Social Interaction Style
- The Amiable Social Interaction Style
- The Analytical Social Interaction Style
- Tension Between The Styles
Section 6 - How People React Under Pressure
- How People React To Pressure
- The Driver Social Interaction Style Conflict Responses
- The Expressive Social Interaction Style Conflict Responses
- The Amiable Social Interaction Style Conflict Responses
- The Analytical Social Interaction Style Conflict Responses
- What Happens With Increasing Pressure
- The Ideal Behaviours For Ideal Interactions
- Ways Of Developing Emotional And Social Skills
- How The Social Interaction Styles Use Their Emotional Intelligence
Section 7 - Developing Relationships Based On Trust
- Interpersonal Relationships – Learning Outcomes
- The Importance Of Relationships
- The Benefits Of Conflict
- Ways Of Working With Conflict
- The Role Of Empathy In Conflict
- Ways To Say ‘No’ Empathetically
- Some Factors And Questions To Consider In Resolving Conflict
- The Importance Of Trust In Relationships
- The Trust Equation
- Building Trust
- The Principles Of The Economies Of Trust
- Review Of This Module
Section 8 - Exercise: Understanding Your Trust
- Practical Activity: Checking Your Emotional Bank Account
Section 9 - Ethics And Social Responsibility
- Social Responsibility – Learning Outcomes
- Defining Social Responsibility
- Factors That Influence Social Responsibility
- The Principles Of Ethical Leadership
- Review Of This Module
Section 10 - Practical Activity: Social Responsibility
- Practical Activity: Care And Support In The Workplace
Section 11 - Conclusion
- Lightbulb Moments Cards – Engaging With Others Using Social Interaction Style
Who is this course for?
This course is designed for anyone who is interested in learning how to build healthy relationships.
No prior knowledge is required to take this course.
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificate of completion
Digital certificate - Included
Currently there are no reviews for this course. Be the first to leave a review.