Housing , Property Mastery Programme

StudyHub

Certificate of completion

Digital certificate - Included

The Quality Licence Scheme Endorsed Certificate of Achievement

Hard copy certificate - Included

MCQ/Assignment

Included in course price

This programme unites social housing fundamentals with cross-functional knowledge from law, communication, customer service, analysis, and decision-making. It’s built to strengthen your understanding across the areas that matter most in housing and property work, so you can navigate day-to-day responsibilities with clarity and confidence.

What You Will Learn In Each Course:

Course 01: Certificate in Social Housing and Tenant Management at QLS Level 3 — Structures of social housing, tenancy types, allocations, tenant engagement, and day-to-day management principles.

Course 02: Sales Training: Practical Sales Techniques — Core sales models, consultative conversations, and ethical persuasion for housing and property contexts.

Course 03: Sales and Marketing Principles — Positioning, basic funnels, and messaging that aligns services with resident and client needs.

Course 04: Influencing and Negotiation Skills — Interest-based negotiation, stakeholder alignment, and outcome-focused agreement building.

Course 05: Property Negotiator, Real Estate and Property Management Diploma — The property cycle, listings to completion, portfolio basics, and management touchpoints.

Course 06: Understanding Wills and UK Probate Laws — Key terms, processes, roles, and how estates interface with property matters.

Course 07: Diploma in Property Law, Lease & Mortgages — Lease structures, covenants, rent reviews, mortgage types, and legal considerations.

Course 08: Business English and Communication Skills — Clear verbal and written communication, tone, structure, and professional correspondence.

Course 09: Public Speaking, Presentation Skills and PowerPoint Training — Organising ideas, confident delivery, and visual clarity for stakeholder updates.

Course 10: Customer Service Management: Recovering Difficult Customers — Service standards, complaint handling frameworks, and escalation pathways.

Course 11: Financial Analysis Methods — Fundamentals of reading figures, simple ratios, and decision awareness in a housing context.

Course 12: Touch Typing Essentials — Keyboard accuracy, speed development, and efficient documentation habits.

Course 13: Assertiveness Skills — Respectful boundary-setting, confident requests, and clear, calm resolution.

Course 14: Creativity and Problem Solving Online Course — Idea generation methods and structured problem-solving approaches.

Course 15: Decision Making and Critical Thinking Online Course — Bias awareness, option appraisal, and evidence-informed decisions.

5 Extraordinary Career Oriented Courses to reimagine and refine your success techniques:

• Course 01: Career Development Plan Fundamentals — Setting aims, mapping milestones, and organising continued learning.
• Course 02: CV Writing and Job Searching — Clear structure, targeted applications, and role-appropriate presentation.
• Course 03: Interview Skills: Ace the Interview — Preparation, answering frameworks, and confident communication.
• Course 04: Video Job Interview for Job Seekers — On-camera presence, environment setup, and concise responses.
• Course 05: Create a Professional LinkedIn Profile — Headline, summary, achievement framing, and credibility signals.

Certification

After successfully completing the learning and assessment for Housing, Property Mastery Programme, you’ll receive a digital PDF certificate and transcript. Original Hard Copy certificates must be bought separately for an extra £8.

Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

• Learners seeking comprehensive knowledge across housing and property
  
  
• Job seekers aiming to strengthen their understanding before applying
  
  
• Career changers who prefer structured, step-by-step learning
  
  
• Students building a broad foundation in housing and real estate topics
  
  
• Professionals wishing to refresh core concepts across the sector

There are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background.

This Housing, Property Mastery Programme supports knowledge growth for roles across housing and property, including:

• Housing Officer – £24,000–£34,000
  
  
• Lettings Negotiator / Estate Agency Trainee – £20,000–£30,000
  
  
• Property Manager / Tenancy Coordinator – £25,000–£38,000
  
  
• Repairs & Maintenance Coordinator – £24,000–£35,000
  
  
• Lease Administrator / Housing Administrator –£22,000–£30,000
  

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