Skip to content
Housing Officer Course cover image
Play overlay
Preview this course

Housing Officer Course
Knowledge Gate

Flash Sale>CPD Accredited>Instant Free Certificate> 07 Video Lessons> 10 CPD Point> 24/7 Support

Summary

Price
Save 9%
£19 inc VAT (was £21)
Offer ends 28 February 2026
Study method
Online, On Demand
Duration
2 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
9 students purchased this course

Add to basket or enquire

Buy with Apple Pay Buy with Google Pay

Overview

The journey of shaping communities begins with one crucial roleā€”the Housing Officer. This position carries responsibility, compassion, and a deep commitment to supporting individuals in maintaining safe, secure, and comfortable homes. By completing the Housing Officer Course, you will gain the confidence and insight to thrive in a profession that directly improves lives and neighbourhoods.

A Housing Officer serves as a bridge between housing providers and residents, ensuring smooth tenancy management, fair policies, and quality services. This Housing Officer Course equips learners with knowledge of tenancy law, housing legislation, and effective communication techniques. Whether you aim to build a new career or strengthen your existing foundation, this course prepares you to make a tangible difference.

With rising demand in the housing sector, trained professionals are more valued than ever. This Housing Officer Course combines up-to-date knowledge with structured learning so you can excel in tenancy support, conflict resolution, housing rights, and customer-focused service. By mastering the role of a Housing Officer, you open doors to stability, progression, and professional respect.

Learning Outcomes

By the end of this course, you will:

  • Understand the core responsibilities of a Housing Officer.
  • Gain knowledge of housing law, tenancy rights, and landlord obligations.
  • Learn effective approaches to managing tenant communication.
  • Develop skills to address housing-related complaints.
  • Apply strategies for fair rent and arrears management as a Housing Officer.
  • Recognise policies supporting vulnerable residents.
  • Strengthen organisational abilities for housing allocation.
  • Evaluate the importance of safeguarding in housing contexts.
  • Demonstrate professional ethics expected of a Housing Officer.
  • Prepare for career advancement opportunities within housing management.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

7
sections
7
lectures
1h 58m
total

Course media

Description

The Housing Officer Course is designed to give you a thorough understanding of housing services, tenancy law, and the responsibilities associated with managing homes and residents. This course provides essential knowledge about conflict resolution, tenancy agreements, rent collection, and housing allocation while also focusing on customer-centred service.

A Housing Officer plays a vital role in improving the quality of life for tenants by ensuring safe, affordable, and sustainable housing solutions. Throughout the Housing Officer Course, you will learn how to balance administrative duties with people-focused support, gaining skills to handle disputes fairly and maintain compliance with housing legislation. With the growing demand for trained professionals, completing this Housing Officer Course opens the pathway to rewarding opportunities in the housing sector.

Who is this course for?

This course is ideal for:

  • Professionals seeking intellectual growth and professional development.
  • Students with a desire to broaden their perspectives.
  • Lifelong learners with an insatiable curiosity.
  • Career changers looking for fresh insights and inspiration.
  • Anyone with a thirst for knowledge and an open mind.

Requirements

No prior understanding of this course is necessary. Whether you're a beginner or an employer with existing experience, you are always welcome to enrol in our course. All you need is a good command of the English language, a laptop, and an internet connection.

Career path

Join our all-inclusive Housing Officer program, thoughtfully designed for continuous education and professional growth. Stay abreast of the latest knowledge and acquire fresh skills to enhance your earning potential throughout your career journey. Embrace lifelong learning and seize new opportunities along the way.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

4.6
Course rating
100%
Service
80%
Content
100%
Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Management courses, Office Management courses, Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.