Housekeeping Training Course

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Academy for Health & Fitness


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£10 inc VAT (was £415)
Offer ends 05 December 2020
Study method
Online, self-paced
4 hours
Access to content
365 days
No formal qualification
4 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

57 students purchased this course

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This Housekeeping Training Course is the only guide you need for learning the essential topics thoroughly and acquire the necessary skills for a special discounted price. With only 4 hours of training towards your CPD-accredited certificate and course materials designed by industry experts, any of your dreams in professional life can be turned into a reality.

Our exclusive Housekeeping Training Course follows an advanced curriculum with topics broken down into a total of 13 scaled-down modules for your ease of self-paced learning. These modules will assist you in grasping the basics and leading you to the steps of getting a comprehensive understanding of all aspects of the Housekeeping Training Course. The course materials designed by experts are easily accessible 24/7 by any of your smartphones, laptops, PCs, tablets etc. Our expert instructors are available on weekdays to listen to any of your queries via email and help you in achieving your goals.

Finally, you will receive a CPD-accredited certificate which will fast-track your career and showcase your expertise on this topic to excel in your professional life. This professional certification along with your in-depth understanding of the course materials will put you ahead in this sector as well as the relevant job market.

Key Topics to Be Covered

  • The fundamental areas of housekeeping
  • Housekeeping in commercial establishments
  • The different roles in housekeeping
  • The objectives of hotel housekeeping
  • An overview of housekeeping principles
  • Cleaning, hygiene, safety and security procedures
  • Fundamental housekeeping equipment
  • Inventory control procedures and tips

Learning Outcomes

  • Understand the different roles in housekeeping and the duties of housekeeping staff
  • Learn about the objectives of hotel housekeeping and familiarise with the hotel housekeeping checklist
  • Familiarise with the housekeeping services provided in commercial housekeeping
  • Understand how laundry procedures are operated in commercial housekeeping
  • Develop your customer service, time management and organisation skills
  • Know how to create an inventory list of all items in each area that will need housekeeping attention
  • Gain an insight into the structure of the housekeeping team and the nature of teamwork
  • Learn how to manage housekeeping expenses and prepare a housekeeping budget


4 CPD hours / points
Accredited by The CPD Certification Service

Course media


The running of a household includes many different elements, from budgeting to cleaning and inventory control. Whether you wish to work for a private household or commercial building such as a hotel or shop, certain rules, principles and procedures must be followed, to ensure a stellar service at all times.

In this Housekeeping Training course, you will learn the ins and outs of excellent housekeeping, taking you through the duties of the housekeeping team, the skills required for good housekeeping and the objectives of hotel housekeeping. You will learn fundamental procedures for cleaning a household, performing laundry duties, managing the household budget, and much more.

This course will also take you through fundamental housekeeping tools and products that are essential to the smooth running of a household, and you will develop a meticulous eye for detail to make sure each room is immaculately maintained.

Skills You Will Gain

  • General home maintenance
  • Cleaning
  • Pest control
  • Customer service
  • Sales and marketing
  • Accounting

Course Curriculum:

Module 1: Introduction to Housekeeping

  • Housekeeping Definition
  • Areas of House Keeping
  • Housekeeping in Commercial Establishments
  • Housekeeping Manager
  • Objectives of Hotel Housekeeping
  • Divisions of a Hotel
  • Front Office
  • Food and Beverage
  • Uniformed Service Department
  • Housekeeping
  • Sales and Marketing
  • Security
  • Accounts
  • Maintenance
  • Engineering and Technology
  • Human Resource Department
  • Housekeeping Department Layout in Hotel

Module 2: Housekeeping Principles

  • Advantages of Housekeeping
  • Cleaning and Hygiene Principles
  • Safety and Security Principles
  • Comfort and Privacy Principles
  • Knowing and Handling Small Fire Hazards
  • Fire Extinguishers
  • Importance of Decor in Housekeeping
  • Rules for Housekeepers

Module 3: Understanding Staff Duties

  • Duties and Responsibilities of Housekeeping Staff

Module 4: Cleaning

  • Cleaning Definition
  • General Principles of Cleaning
  • Cleaning Methods

Module 5: Inventory Control

  • Inventory Control
  • Par Levels
  • Linen
  • Uniforms
  • Cleaning Supplies
  • Guest Supplies
  • Machines and Equipment

Module 6: Planning & Organising the Housekeeping Department

  • Area Inventory List (AIL)
  • Frequency Schedule
  • Performance Standard
  • Productivity Standard
  • Teamwork and Leadership in Housekeeping
  • Advantages of Teamwork
  • Leadership

Module 7: Understanding Budgeting

  • Budgeting in Housekeeping
  • Budget Process
  • Types of Budget
  • Preparing the Operating Budget
  • Using the Operating Budget as a Control Tool
  • Operating Budgets and Income Statements
  • Hotel Income Statement
  • Budget Reports
  • Budgeting Expenses
  • Capital Budgets

Module 8: Carpet Maintenance

  • Carpet Maintenance
  • Inspection and Prevention
  • Interim Cleaning Methods
  • Restorative Cleaning Methods
  • Spot Cleaning

Module 9: Wall, Ceiling and Window Cleaning and Maintenance

  • Wall and Ceiling Coverings and Their Maintenance
  • Window Cleaning
  • Window Treatments

Module 10: Staffing

  • The Interview
  • Interview Pitfalls
  • Results of the Interview

Module 11: Standard Operational Procedures in Hotel Housekeeping

  • Setting Chambermaid’s Trolley

Module 12: Laundry Operation in Hotel

Module 13: Health and Safety

Assessment Process

Once you have completed the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results.

Showcase Your Accomplishment of New Skills: Get a Certification of Completion

Upon passing the assessment, you will receive proper certification that is recognised all over the UK as well as internationally. The PDF certificate is free of cost which you can download instantly upon completing the assessment or you can order it online. You can also receive an original printed copy of the certificate for showcasing your achievement anywhere and everywhere, which will be sent to you by post. The postal fee for this printed copy is only £5.99, with no additional fees or expense.

Who is this course for?

This course is right for anyone looking to secure a career in private or commercial housekeeping. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace.

Career path

The Housekeeping Training Course is a must for anyone looking to fast track a career in this field and gain in-demand skills to stand out to prospective employers. Professions in this field include the following:

  • Housekeeper
  • Nanny
  • Laundry Manager
  • Gardener
  • Head House Person
  • Domestic Cleaner

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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