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The online Hotel Reception Level 4 Advanced Course from Oplex Careers has been designed to help learners further understand the principles of working in a hotel as a key part of the team, giving you right skills for communication and understanding important sales techniques and more, this course will give you the confidence and skills to succeed
This Hotel Reception Level 4 Advanced Course will provide learners with a deeper insight and understanding into the skills to effectively work as a hotel receptionist. From providing dealing with the interview, to sales and management techniques, this course will cover a range of modules and provide multiple examples for assessment.
The Hotel Reception Level 4 Advanced Course is split into the following modules:
- Introduction to Advanced Hotel Receptionist
- Customer Service
- Exchanges Done over the Telephone
- Preparing for the Interview
- Interpersonal Skills
- Handling Client Complaints
- Emergency Procedures
- Sales and Marketing Techniques
- Forming the Professional Look in Hospitality
- Final Assessment
To assess the learners ability and knowledge to effectively understand the topics contained within the Hotel Reception Level 4 Advanced Course, the course features a number of end of module interactive quiz questions.
Additionally, at the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.
On successful completion of this Hotel Reception Level 4 Advanced Course learners will receive a CPD Certificate of Achievement award from Oplex Careers.
This certificate will be produced in PDF format, hard copies of the certificate will be available at an additional fee of £9.99.
This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive student learning portal, which offers 24/7 access to the Hotel Reception Level 4 Advanced Course.
The online Hotel Reception Level 4 Advanced Course requires 80 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.
Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.
When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.
As part of the Hotel Reception Level 4 Advanced Course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.
Our Hotel Reception Level 4 Advanced Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices.
We know that more and more people are using the web whilst they are on the move, so we have designed this Hotel Reception Level 4 Advanced Course to be fully compatible across tablet and smartphone devices. You will be able to access the same content from the course, just over a 3G or 4G network whilst on the move.
Questions and answers
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Hello.I read that the course will take 80 hours. If I learn and I want to pass the test faster, is it possible? Or is it mandatory to wait 12 months?Answer:
Hi, Thanks for getting in touch. You can complete your course any time within the 12 month period. As soon as you successfully pass your online Final Assessment, our team will process and send your accredited certificate via email. Once you have registered onto your course, our team receive your order then send over your login details to get started right away. Hope this helps.This was helpful. Thank you for your feedback.
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