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Hotel Receptionist course

Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days | No Hidden Fee | No Additional Fee


Study365

Summary

Price
Save 88%
£29 inc VAT (was £249)
Offer ends 29 May 2020
Study method
Online, self-paced
Duration
70 Hours
Qualification
No formal qualification
CPD
16 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

127 students purchased this course

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Overview

Hotel Receptionist course

This receptionist training course is specially designed for hospitality (hotel) industry and it covers key requirements to fulfil by the hotel receptionist. This study pack develops your skills in customer service, Telephone handling, switchboard, Database management, Booking/Reservation, Microsoft Word & Excel and Meeting & accommodation arrangement and etc.

This training course allows you to enhance your receptionist skills in hospitality (hotel) industry and prove to employers and recruiters that you’re able to provide reception, switchboard, telephonist and clerical duties of the hospitality (hotel) industry to the highest standards.

Our online programme is well designed that you feel same as you are in the classroom. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week in 365 days (12 months). Effective support service, and study materials including step by step guided tutorial videos build your confidence to study well and guide you to secure your qualification.

* Free E-certificate (No additional cost for E-certificates)

Why You Should Choose Study 365

  • 12 months Access to your course.
  • The price shown on Reed is for the whole course, including the final exam and free e-certificate.
  • CPD and iAP accredited certificate upon successful completion
  • Tutor Support available Monday – Friday

CPD

16 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

This online Professional Receptionist Training course is covered 25 guided learning hours and you will study following topics areas are listed under the course curriculum.

COURSE CURRICULUM

DOWNLOAD MATERIAL

MODULE 01

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

MODULE 02

  • Practice good telephone skills
  • Managing database and company files
  • Booking or Reservation procedure
  • Deal effectively with security and safety issues
  • Successful Meetings & Minutes
  • Meeting Arrangements
  • Arranging Business Travel and Accommodation
  • Email Tutorial
  • How to use Social Media to promote your company
  • Minute Taking
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips
  • MS Word Tips & Tricks
  • Mock Exam
  • Final Exam

Method of Assessment:

At the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification:

Successfully candidates receive a Certificate in Hotel Receptionist Training.

Why Choose Us?

  • Our courses represent outstanding value for money
  • High quality e-learning study materials and mock exams.
  • Each course is designed by industry experts, using an innovative interactive learning approach.
  • Includes step-by-step guided videos tutorials.
  • 24/7 Access to the Online Learning Portal.
  • Anytime & Anywhere Learning.
  • Recognised Accredited Qualification.
  • Access Course Content on Mobile, Tablet or Desktop.
  • Study in a user friendly, advanced online learning platform.
  • Excellent customer service and administrative support.

Who is this course for?

  • People who prefer for distance learning.
  • People who are tight in busy life.
  • Individuals who would like to start working as a Receptionist in the Hospitality (hotel) industry.
  • New Receptionist or Temporary staffs who want to learn and develop best practice receptionist skills in the Hospitality (hotel) industry.
  • Experienced Receptionist who wants to develop receptionist and admin skills in the Hospitality (hotel) industry further.

Requirements

  • Learners should be ages 16 or over to undertake the qualification.
  • Basic understanding of English language and literacy are required to attend this course.
  • There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Career path

You can start your employment as a hotel receptionist/Switchboard operator/Telephonist and you move up as front desk supervisor and manager. As this is very important figure for organisation in hospitality industry you can work for high profile organisation with your experience.

Questions and answers


No questions or answers found containing ''.


Will asked:

Can I do this course on my phone or would it have to be done on a computer/laptop/tablet? Thank you.

Answer:

Dear Will Thank you very much for your query. The course can be followed in any online device ex Android or I phones, Laptops, Tabs, Desktops etc. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

anjali asked:

What is the objective behind the selection of the course

Answer:

Dear Anjali, We have designed Hotel Receptionist course for people , who hopes to work in the hospitality industry and Those already working in the hospitality industry. You will be fully qualified and accredited Hotel Receptionist in your future designation. You can start your employment as a hotel receptionist,Switchboard Operator,Telephonist and you move up as front desk supervisor and manager. Best Regards, Student Support Team.

This was helpful. Thank you for your feedback.

elizabeth asked:

i need help With where do i og to dowlaod the COURSE CURRICULUM DOWNLOAD MATERIAL MODULE 01 for hotel reseptionist course? elizabeth

Answer:

Kindly contact course provider for further details.

This was helpful. Thank you for your feedback.

kath asked:

would you mind asking me this, do you provide some certificates after taking the course or the training?

Answer:

Dear Kath, Yes. Successfully candidates receive a CPD accredited Certificate in Hotel Receptionist Training. Best Regards, Student Support Team .

This was helpful. Thank you for your feedback.

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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