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Hotel Management

Diploma QLS Level 4 *Complete Course*| *FREE PDF Certificate* |* 80 CPD Points |Plus *Free Event Management Course*

Oxford Home Study College


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£10 inc VAT (was £540)
Offer ends 21 June 2021
Study method
Online, self-paced
400 hours
No formal qualification
80 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

132 students purchased this course

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Hotel Management

Certificate of achievement Diploma in Hotel Management QLS Level 4. Additional CPD Accredited Certificate with 80 CPD points available with no extra study.

Endorsed Hotel Management Level 4 Certificate of Achievement. In this Hotel Management diploma course, learners will learn basics of Hotel management, especially with particular reference to Hospitality Management, front office operations, housekeeping and food management. From the start to finish, learners will be completely equipped with entry level principles they should know in Hotel management niche, together with the fundamentals of what a hotel manager needs to be a highly sought after professional.

Hotel Management

Are you interested in pursuing your career in the Hotel Management field? Or are you already working in this career path, but wants to improve your skills in basic hotel management? Then all you need to do is to register for this Hotel Management diploma right away, and you will be happy you did. At the end of the Hotel Management certificate program, you will be exceedingly happy on the huge investments you have made in your professional lifestyle.

Unlike other Hotel Management programs online, ours is unique by all standards of evaluation. It is available to all learners regardless of their age, location, academic achievements and experience. From the beginning of the Hotel Management diploma till graduation, the learner will gain quality training, tutor support, power-packed e-learning course materials, and other supporting documents. This Hotel Management is a course so the participants will find everything about the course quite interesting, unique, attractive and extremely suitable to their pursuits.

Hotel Management

If you want to establish yourself as a reliable and credible hotel manager, then this Hotel Management diploma is an advanced level course you can register today. The learner will study a wide range of case studies that will truly make them efficient, effective, and proactive participants in this field. In the Hotel Management course of this program, you won’t be held by any fixed schedules, or time restrictions, instead you will be happy studying at your pace.

The duty of your tutor is to ensure you have an awesome learning experience from the time you enrol till your graduation day. At the completion of every course material, you will do an online assessment. This assessment is very important for your professional development, because it helps the tutor to ascertain your understanding of the core concepts already taught and then offer suggestions on how you can assimilate the principles in this well crafted Hotel Management course. Among other things, you are guaranteed of enjoying world class teaching methods- this course has the capacity to inspire, motivate, and transform your basic hotel management lifestyle. Registering for this Hotel Management course today, means you have made one of the best decisions in your hotel management career.

It is diploma Level course that will open door to endless possibilities. The course is taught in readable and highly simplified English. Do you want to get to the next level in your hotel management career? Then register for this Hotel Management course today, and you will be truly happy you did.

Hotel Management - Course Benefits

In this amazing Hotel Management course, learners will enjoy great benefits including:

  • It is a 100% self-paced course- the learner will not be limited by any form of imposed deadlines or time restrictions from start to finish.
  • You can study the program virtually from any location of the world
  • Great opportunity to enhance your CV

Hotel Management - Learning Objectives

Upon successful completion of Hotel Management, the learner will be equipped with relevant specific skills, knowledge and talents of effectively and efficiently managing hotels anywhere in the world. The learner is assured of learning global best practices of:

  • Great Hotel Management principles
  • Excellent front office operations
  • Basic housekeeping, engineering and security skills
  • Essential features of recruitment and selection
  • Credible knowledge of training and development
  • Sophisticated principles of marketing and advertising
  • innovative and effective ways of food and beverage operations, and

This course will introduce the learner to understanding key functions and responsibilities of Hotel Management. Upon successful completion of this exciting course, the learner will learn specific talents, skills, and knowledge of managing hotels with global best practices such as:

  • Basic principles of Hotel Management
  • Effective ways of managing front office operations with professional finesse
  • How to recruit, select, and train the right people for hotels



80 CPD hours / points
Accredited by The CPD Standards Office

Course media


Hotel Management - Course Outline

This level 4 diploma in Hotel management is very intensive, with uniquely designed curriculum. It is delivered across 8 insightful units. At the completion of each of these units, the learner will do an online assessment to verify whether they understand the skills and knowledge of Hotel Management.

Hospitality and Hotel Management Online Level 4

The learner will be assigned with a seasoned tutor who will provide you every support you will need in this journey. Here is the course outline:

Module 1 - Hospitality Industry : Overview

This module covers the following Key topics:

  • What is Hospitality?
  • Characteristics of the Hospitality Industry
  • Scope of the Hospitality Industry
  • Career Prospects in Hospitality Industry
  • Classification of Accommodation Establishment
  • Hotels and Their Classifications
  • Types of Accommodation
  • Modes of Hotel Management
  • Hotel Departments
  • Organisation of Hotel Departments and their Functions
  • Functions of Major Hotel Departments
  • Plus more

Module 2 - Principles of Hotel Front Office Operations

This module covers the following Key topics:

  • Managing Front Office Operations
  • Front Office Functions
  • Front-of-the-House Operations
  • The Function of the Front Office Manager
  • The Art of Supervising
  • The Reservations Office
  • Types of Reservation System
  • Accepting or Denying Reservations
  • Yield Management: Choosing the Most Profitable Reservations
  • Basic Concepts of Yield Management
  • Generating Reservation Reports
  • Managing Reservations
  • Front Office Accounting
  • The Electronic Front Office (EFO)
  • Plus more

Module 3 - Various Departments of Hotel

This module covers the following to Key pics:

  • Housekeeping, Engineering & Security
  • Organisation of Housekeeping Department
  • The Functions of the Housekeeping Department
  • Management of Guest Amenities
  • Importance of a Security Department
  • Organisation of a Security Department
  • In-House Security Departments versus Contracted
  • Employee Training in Fire Safety
  • Developing the Emergency Communication Plan
  • Plus more

Module 4 - Management of Food And Beverage Operations

This module covers the following Key topics:

  • Managing Food and Beverage Operations
  • Food and Beverage Operations
  • Assessment of Market and Consumer Needs
  • Food Service Operation System
  • Types of Menu
  • Comparison of Different Types of Menus
  • Managing Food Service Operations
  • Types of Wine and Drinks
  • Computer Applications in Food and Beverage Services
  • Selecting a Computer System
  • Plus more

Module 5 - Recruiting in the Hotel Industry

This module covers the following Key topics:

  • Recruitment and Selection
  • Flexible Employees
  • The Importance of Planning Ahead
  • Describing the Ideal Recruit
  • Attracting Candidates
  • Obtaining Information from the Candidates
  • Selection Interviews
  • New Employee Induction Programmes
  • Plus more

Module 6 - Staff Training and Development in the Hospitality Industry

This module covers the following Key topics:

  • Training and Development
  • The Benefits of Training
  • Identifying Training Needs
  • Carry Out the Training Programme
  • Evaluating the Training Undertaken
  • Developing a Training Programme
  • Identification of Tasks and Job Management Skills
  • Preparing Step-by-Step Procedures
  • Steps in the Training Process
  • Methods of Presentation
  • Administering a Training Programme
  • Plus more

Module 7 - Marketing Strategies for Hotel Industry

This module covers the following Key topics:

  • Marketing and Advertising
  • The Hotel Product
  • Hospitality Product Augmentation
  • Hotel Pricing and Distribution
  • Determining and Creating a Specific Advertising Message
  • Employee Relations/Labour Relations:
  • Extended Marketing Mix for Hotels
  • Marketing Consortium or Cooperatives
  • Plus more

Module 8 - Managing Quality Service In Hospitality

This module covers the following Key topics:

  • Quality Management
  • Hospitality Retail Service Quality
  • Quality Management and Hospitality Retail Operations
  • Inspections and Quality Assurance
  • Total Quality Unit Management
  • Plus more

Quality Licence Scheme

This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Who is this course for?

Hotel Management

Our high impact Hotel Management course equips the learner with quality insights that will enable them become expert hotel managers. It is for those who are interested in climbing a leadership position in the hospitality industry.

Both existing hotel workers and newcomers in the profession will find this course quite helpful; because it is filled with the principles that will enable you make a sustainable global impact.

The program is 100% self-paced thus, regardless of your current lifestyle and busy schedule, you will be able to start this course and complete it at your pace. Our world class tutors will be on ground to assist you at every step from start to finish.


Hotel Management

There is no particular entry requirement.

Option 1

Diploma in Hotel Management QLS Level 4 endorsed by Quality Licence Scheme

Certificate Fee: £95 + postal charges

Option 2

Hotel Management Diploma issued by OHSC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£85 + postal charges

*Postage Charges: National £9, International £15

Career path

Hotel Management

At the end of Hotel Management, learners can pursue a career in any of these fields:

  • Event management
  • Corporate sales management
  • Back office supervision
  • Director of Operations
  • Front desk supervision
  • Executive Housekeeping
  • Executive conference management and lots more.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.