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Hotel & Hospitality Management Diploma with Holiday Representative Training

Exam and Certificate included . Lifetime access


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Summary

Price
Save 94%
£25 inc VAT (was £449)
Offer ends 23 August 2019
Study method
Online, self-paced
Qualification
No formal qualification

8 students purchased this course

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Overview

Hotel & Hospitality Management Diploma with Holiday Representative Training is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into hotel & Hospitality Management Diploma with Holiday Representative Training.You will be able to add this qualification to your CV by downloading your certificate instantly without any cost.

To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into the bite-size module for your convenience. You can study at your own pace or become accredited within hours!

If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.

This Hotel & Hospitality Management Diploma with Holiday Representative Training will provide you with an understanding of the interrelationships between departments that drive performance in the hotel and resort industry. The course will introduce to the central philosophies of facilities and resource management, operating procedures and compliance requirements. You will focus on developing and maintaining effective teamwork and the management of staff relationships within a hospitality team. You will become proficient in developing food and beverage menus that meet cost requirements and the management of staff training processes. You’ll learn about food service operations alongside a variety of academic disciplines, including foreign languages. This course covers a range of topics such as hotels, resorts, cruise ships, private / corporate owned restaurants and special catering events. You’ll also be provided with cash handling, function, restaurant service, and barista skills.

Description

What will you learn in this Hotel & Hospitality Management Diploma with Holiday Representative Training

Introduction to Hotel Management

  • Hotel Business Administration
  • Type of Hotels
  • Hotel Administration Structure

Hospitality Management

  • Introduction to Hospitality Management
  • Characteristics of the Hospitality Industry
  • Relationship Between the Hospitality Industry and Tourism
  • Influences Which Affect the Industry
  • The Development of the Hospitality Industry
  • Hospitality Brands
  • Accommodation
  • Food Service
  • Successful Quality Management

Housekeeping, Engineering & Security

  • Housekeeping
  • Engineering Department
  • Security Departments

Human Resource Management

  • Human Resource Management
  • Roles of HRM

Quality Management

  • Quality Management

Marketing

  • Marketing
  • Market Strategy in Hotel Industry

Interdepartmental Communications Skills

  • Interdepartmental Communications
  • Communication Skills

Hospitality

  • Introduction to Hospitality
  • Characteristics of the Hospitality Industry
  • Relationship Between the Hospitality Industry and Tourism
  • Types of Accommodation
  • Types of Room
  • Types of Hotel Guests

Holiday Representative

  • Your Introduction to Becoming a Holiday Rep
  • Defining the Career of a Holiday Rep
  • Exploring the Various Types of Holiday Reps
  • Exploring the Origins and Growth of British Tourism
  • The Components of the Travel and Tourism Industry
  • Factors that Affect Your Career
  • Nailing the Teamwork Element Required to Surpass Expectations
  • The Standard Duties of Holiday Reps
  • The Legalities Holiday Reps Need to Know About
  • The Holiday Reps Role in Keeping their Guests Safe
  • Effective Handling of Customer Complaints
  • Administration Duties
  • Crushing it with Customer Services
  • Creating the Perfect Welcome Meeting
  • Guide to Selling Excursions
  • Preparing and Conducting Transfers Successfully
  • Tallying Floats and Converting Currencies

Who is this course for?

Hotel & Hospitality Management Diploma with Holiday Representative Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field.

Requirements

Our Hotel & Hospitality Management Diploma with Holiday Representative Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.

Questions and answers


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Agnes asked:

Hi, it's me. Can I ask you, wich day start the course? Thank you your answer. Agnes

Answer:

Hi Agnes, Thanks for your query. After purchasing the course you will receive an email with the course access details. Once you receive the details you can access the course by using the details and start the course. Many thanks.

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