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Hotel and Hospitality

University 1st and 2nd Year (level 4 and 5)

Online Business School


£2,200 inc VAT
Or £183.33/mo. for 12 months...
Finance options

Payment Plans are available, please speak to one of our course advisers for more information.

Study method
Online, self-paced
Level 4 Diploma in Hospitality and Tourism Management (RQF)
Level 5 Diploma in Hospitality and Tourism Management (RQF)
Regulated qualification What's this?
400 CPD hours / points
Additional info
  • Tutor is available to students

117 students enquired about/purchased this course


Level 4/5 Diploma in Hotel and Hospitality

The Level 4/5 Diploma in Hotel and Hospitality offers the ideal platform to further your hospitality skills and other hotel related knowledge. This qualification is for you if you are seeking to develop yourself professionally in order to attain a higher standing within the Hospitality Sector.

The course is assessed by multiple choice assessments, presentation and 2 case studies, upon completion this awards students with 240 credits which can be used to apply for a top-up at many major UK universities.

This course is fully online and provides access to 20 modules, each of which consists of up to 40 hours of guided learning along with additional optional learning materials such as; recommended exercises, recommended readings and internet resources as well as self-testing exercises.

Once you enrol with Online Business School, you will receive a ‘Student Pack’ containing the following:

  • All course material, including online modules and written assignments
  • Personal tutor support with 1-2-1 Zoom sessions
  • Dedicated student support
  • Access to an online social learning forum
  • Assignment marking and feedback
  • FREE TOTUM Student Discount card
  • FREE laptop *if fees are paid in full*
  • FREE access to Our HUBS
  • FREE student membership to the Institute of Hospitality

Use code 'reed20' for 20% off your course fees.


Level 4 Diploma in Hospitality and Tourism Management (RQF)

Level 5 Diploma in Hospitality and Tourism Management (RQF)

Regulated by Ofqual


400 CPD hours / points
Accredited by ATHE

Course media



This qualification is delivered and assessed fully online. To gain your BAA Level 4/5 Diploma in Hotel and Hospitality Certificate you must complete the following 20 Modules and corresponding assessments/case studies:

Level 4

  • Food and Beverage Operations
  • Food Safety and Hygiene
  • Hospitality and Hotel Housekeeping
  • Customer Service
  • Front Office Operations
  • Accounting and Cost Control
  • Global Tourism and Hospitality
  • Marketing
  • Employee Engagement
  • Training and CPD

Level 5

  • Food and Beverage Supply Chain Management
  • Quality Management
  • Events and Conference Management
  • Customer Relations Management
  • Managing People
  • Current Issues in HRM
  • Revenue Management
  • Corporate Social Responsibility
  • Contemporary Issues
  • Business Planning

Why study with Online Business School

  • Accreditation with BAA, a fully Ofqual approved awarding body
  • Original learning material specifically tailored to each course
  • Industry expert Tutors available via skype and email
  • Completely accessible Learning Portal – available for mobile, tablet and desktop
  • Flexible payment options to spread the cost
  • Free ‘Student Pack’ upon enrolment
  • Top-up application support provided by our experienced student advisors

Financial options

We offer a range of payment plans and funding options and will work with you to find the right solution for your situation.

Who is this course for?

The Level 4/5 Diploma in Hotel and Hospitality will give you a broader perspective of the many areas that Hospitality covers, from front desk and customer service to food and beverage and management. The course is designed to cover multiple aspects of Hospitality and therefore allow you to top-up to a degree. If you are already working in the industry, you will have a qualification that builds on your previous experience to demonstrate your commitment to furthering your career.

On completion, you will receive a BAA Level 4/5 Diploma in Hotel and Hospitality, totaling 240 credits


Entry to level 4

Entry to Level 4 requires a full secondary education, equivalent to completion of A-levels and a minimum age of 18.

Entry to level 5

Requires a student to have completed Level 4 (the first year of a degree) or equivalent, for example HNC.

Career path

Upon successful completion of the Online Business School Hotel and Hospitality Course and subsequent Degree top-up, you will possess the relevant knowledge and skills required to apply for a career in the Hospitality industry.

Examples of job roles you can enter or progress in with this level of study include:

  • Accommodation manager
  • Catering manager
  • Event manager
  • Hotel Manager
  • Restaurant Manager

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.