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Hospitality

Mega Sale - Bonus 3 Courses + FREE e-Certificate, Transcript & Student ID are Included | Tutor Support | Lifetime access


StudyHub

Summary

Price
Save 98%
£32 inc VAT (was £1,699)
Offer ends 20 September 2021
Study method
Online, self-paced
Duration
5 hours
Access to content
Lifetime access
Qualification
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

4 students purchased this course

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Overview

Engage with guest confidently and leave a lasting impression | delight hotel guests | Customer engagement skills!

Gain the skills to become a Hotel Manager with this complete professional development Hospitality course!

This Hospitality Bundle consists the following professional career oriented courses:

  1. Hospitality
  2. Housekeeping Diploma
  3. Customer Service and Front Desk Training
  4. Communication and Organisational Skills

**Digital Certificate, Transcript and student ID all included in the price**

This course has been specially designed by industry experts to equip you with the skills to progress in your field and rise to the top of the career ladder in no time. It covers industry best practices, procedures and responsibilities of the role, to fully prepare you for this profession.

Whether you are working your way up to a management level, or want to build your skillset within your hospitality role, this course is the ideal qualification to ensure you achieve your professional goals.

Easily learn the skills and knowledge you desire in Food Safety with our Hospitality, you get an unparalleled learning experience with us and you get a digital certificate, transcript and a student ID card all included with the course price.

The goodies doesn’t end there, as a bonus, for a limited time only you will get 3 additional courses with this Hospitality for free!

What makes us the go to choice for people who want to learn about Food Safety is our dedication and commitment to providing you with the best service possible. You will get unlimited access to the Hospitality, no matter where you are in the world you will be able to access your Hospitality any time you want.

Should you have any questions while studying this Hospitality, our experienced tutors and mentors will answer them via email and live chat.

With our Student ID card you will get discounts on things like music, food, travel and clothes etc.

Enrol in our Hospitality today and start learning.

Why buy this Hospitality?

  1. Unlimited access to all 4 courses for forever
  2. Digital Certificate, Transcript and student ID all included in the price
  3. Absolutely no hidden fees
  4. Receive one to one assistance on every weekday from professionals
  5. Immediately receive the PDF certificate after passing
  6. Receive the original copies of your certificate and transcript on the next working day
  7. Easily learn the skills and knowledge from the comfort of your home
  8. Get 2 additional courses included as bonus

Course media

Description

Course Curriculum

****Hospitality**

Hospitality - Module 1: Introduction to Hospitality Management

  • Hospitality Management - Importance of Hospitality
  • Hospitality Management - Managing the Delivery of Hospitality
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 2: An Overview of Hotel Industry

  • Hospitality Management - Hotel
  • Hospitality Management - Eco Hotel
  • Hospitality Management - Gratuity
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 3: The Process of Selection and Recruitment in Hospitality Industry

  • Hospitality Management - Introduction
  • Hospitality Management - Flexible Employees
  • Hospitality Management - The Job Description
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 4: The Process of Development and Training in Hospitality Industry

  • Hospitality Management - Introduction
  • Hospitality Management - The Benefits of Training
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 5: Management of Front Office Operations

  • Hospitality Management - The Arrival Chronology
  • Hospitality Management - Front Office Operations
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 6: Management of Housekeeping, Engineering and Security Operations

  • Hospitality Management - Housekeeping
  • Hospitality Management - Management of Guest Amenities
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 7: Management of Food and Beverage Operations

  • Hospitality Management - Kitchen
  • Hospitality Management - Food Operations
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 8: Management of Service Quality in Hospitality Industry

  • Hospitality Management - Introduction
  • Hospitality Management - Hospitality Retail Service Quality
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 9: Marketing in Travel and Tourism Business

  • Hospitality Management - Strategy in Marketing
  • Hospitality Management - Marketing Role of GTA
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 10: Accounting in Hospitality Industry

  • Hospitality Management - What is an Account
  • Hospitality Management - Voucher
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 11: Customer Satisfaction

  • Hospitality Management - Great Expectations
  • Hospitality Management - The Everlasting Review
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

Hospitality - Module 12: E-Hospitality and Technology

  • Hospitality Management - Hospitality and Internet Advances
  • Hospitality Management - Conclusions
  • Hospitality Management - Summary
  • Hospitality Management - Assessment

**Hospitality - Customer Service and Front Desk Training**

  • Hospitality - Module One – Customer Service : Who We Are and What We Do
  • Hospitality - Module Two – Customer Service : Establishing Your Attitude
  • Hospitality - Module Three – Customer Service : Identifying and Addressing Customer Needs
  • Hospitality - Module Four – Customer Service : Generating Return Business
  • Hospitality - Module Five - In-Person Customer Service
  • Hospitality - Module Six – Customer Service : Giving Customer Service over the Phone
  • Hospitality - Module Seven – Customer Service : Providing Electronic Customer Service
  • Hospitality - Module Eight – Customer Service : Recovering Difficult Customers
  • Hospitality - Module Nine – Customer Service : Understanding When to Escalate

**Communication and Organisational Skills**

Hospitality - Module 01: Business Communication

  • Hospitality - Identifying Basic Communication Techniques
  • Hospitality - Formal and Informal Communication

Hospitality - Module 02: Verbal and Non-verbal Communication

  • Hospitality - Describing Verbal and Non-verbal Communication
  • Hospitality - Understanding Body Language
  • Hospitality - Making Effective Presentations
  • Hospitality - Fundamentals of Productive Meetings

Hospitality - Module 03: Written Communication

  • Hospitality - Written Communication

Hospitality - Module 04: Electronic Communication

  • Hospitality - Electronic Communication

Hospitality - Module 05: Communicating with Graphics

  • Hospitality - Creating Graphics for Business Communication
  • Hospitality - Communicating Static Information
  • Hospitality - Communicating Dynamic Information

Hospitality - Module 06: Effectively Working for Your Boss

  • Hospitality - Representing Your Boss and Company
  • Hospitality - Communicating Your Boss’s Decisions
  • Hospitality - Supporting Your Boss and Colleagues
  • Hospitality - Building a Partnership with Your Boss

Certification

After studying the course materials of the Hospitality you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8.

Who is this course for?

This Hospitality does not require you to have any prior qualifications or experience. You can just enrol and start learning.

Requirements

This Hospitality was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hospitality is a great way for you to gain multiple skills from the comfort of your home.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.