Hospitality Management level 7 Advanced Diploma | 130 Credits/Point | CPD Accredited Certificate

CPD Courses


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£10 inc VAT (was £1,100)
Offer ends 27 October 2020
Study method
Online, self-paced
400 hours
No formal qualification
130 CPD hours / points
Endorsed by ABC Awards
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

219 students purchased this course

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Diploma of achievement in Hospitality Management Level 7. Additional CPD Accredited Certificate with 130 CPD points available without extra study.

Endorsed Hospitality Management level 7 Certificate of achievement. Hospitality Management Level 7 is the ideal course for those that want to make a career shift into the Hotel Management industry and/ or those that wants to climb the highest level of leadership in the Hotel industry or those who are already in the industry, but wants to learn contemporary issues in Hotel Management. This Hospitality Management endorsed Advanced Diploma course is delivered across 10 uniquely designed modules. The vision of this Hotel Management Accredited Advanced Diploma course is to develop effectiveness, build confidence, skills and transformative knowledge that will make the learner a sustainable Hotel Management professional, who is poised to create a transformation impact in their space.

Our exclusive high impact advanced Hospitality Management Level 7 Diploma course is unique, proactive, effective and efficient. It will inspire, educate, motivate and train learners with global best practice of hospitality Management principles they need to know. If you are looking for a course that will build your leadership capacity in the Hotel industry, and make you a highly sought after Hotel manager, then this Hospitality Management Accredited Advanced Diploma is the right course for you.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from a registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.


Endorsed by ABC Awards


130 CPD hours / points
Accredited by The CPD Standards Office

Course media


Hospitality Management

Our top ranking advanced level diploma level 7 Hospitality Management program will motivate, inspire, train and equip the learner with transferable sustainable global principles they need to rise to the highest level of leadership positions in Hotel management.This Hotel Management Accredited Advanced Diploma program is delivered across 10 unique modules. The end result is to develop skills, confidence, and industry-specific knowledge that will enable you to be a successful Hotel Management expert.

Hospitality Management - Course syllabus:

This Hospitality Management Level 7 Diploma is divided into three modules:

Unit 1 Hospitality Industry An Overview

This Unit covers the following Key topics:

  • What is Hospitality?
  • Characteristics of the Hospitality Industry
  • Scope of the Hospitality Industry
  • Career Prospect of the Hospitality Industry
  • The Accommodation Sector
  • Hotels and Their Classifications
  • Modes of Hotel Management
  • Hotel Departments
  • Organization of Hotel Departments and Their Functions
  • Plus much more

Unit 2 Front Office Operations in Hotel and Hospitality Management.

This Unit covers the following Key topics:

  • Front Office Functions
  • Front-of-the-House Operations
  • Back-of-the - House Operations
  • Front Office: Organisational Structure
  • The Function of the Front Office Manager
  • The Art of Supervising
  • The Reservation’s Office
  • Types of Reservation System
  • Managing Reservations
  • Front Office Accounting
  • The Electronic Front Office (EFO)
  • Plus much more

Unit 3 Housekeeping Engineering and Security

This Unit covers the following Key topics:

  • Housekeeping
  • Organisation of Housekeeping Department
  • The Functions Of the Housekeeping Department
  • Management of Guest Amenities
  • Room Status Codes
  • Managerial Styles
  • Responsibilities of the Front Office
  • Employee Safety Programmes
  • Plus much more

Unit 4 Recruitment and Selection in Hospitality Industry

This Unit covers the following Key topics:

  • Flexible Employees
  • The Importance of Planning Ahead
  • Describing the Job to be done
  • Describing the Ideal Recruit
  • Attracting Candidates
  • Advertising
  • One-to-One Interview
  • Two or more Interviewers
  • Selection Interviews
  • Prior to the Interview
  • During the Interview
  • After the Interview
  • New Employee Induction Programmes
  • On the First Day of Work
  • Plus much more

Unit 5 Training and Development in the Hospitality Industry

This Unit covers the following Key topics:

  • The Benefits of Training
  • Identifying Training Needs
  • The Training Plan
  • Carry Out the Training Programme
  • Developing a Training Programme
  • Preparing Step-by-Step Procedures
  • Management Concepts
  • Commercial Videos
  • Distance Learning
  • Administering a Training Programme
  • Plus much more

Unit 6 The Travel and Tourism System

This Unit covers the following Key topics:

  • Organisers and Retailers
  • Tour Operators
  • Retailers
  • Travel Management Services
  • MICE Organizers
  • Transportation Companies
  • Secrecy
  • The Risks and Responsibilities
  • Choosing Foreign Tour Operators
  • Information Technology and The Travel Trade
  • Consumer Protection
  • Plus much more

Unit 7 Service Quality Management in the Hospitality Industry

This Unit covers the following Key topics:

Quality Management in Hospitality Industry

  • Hospitality Retail Service Quality
  • The Five Dimensions of Service
  • Quality Management and Hospitality Retail Operations
  • Inspections and Quality Assurance
  • Quality Advisor's Visit
  • Statutory Obligations
  • Quality Management in Tourism
  • Caring For Customers in Tourism
  • Plus much more

Unit 8 Marketing Management in Hospitality & Tourism

This Unit covers the following Key topics:

  • Special Promotions
  • Other Public Relations Activities
  • Measuring Promotional Effectiveness
  • Marketing Objective and Results
  • Determining and Creating Specific Advertising Message
  • Advertising Decisions
  • Plus much more

Unit 9 Managing Interdepartmental Communications

This Unit covers the following Key topics:

  • Marketing and Sales Department
  • Housekeeping Department
  • Food and Beverage Department
  • Banquet Department
  • Maintenance or Engineering Department
  • Security Department
  • Human Resources Management Department
  • Plus much more

Unit 10 Managing Food and Beverage Operations

This Unit covers the following Key topics:

  • Food and Beverage Operations
  • Assessment of Market and Consumer Needs
  • Food Service Operation System
  • Designing the Restaurant
  • Menu Planning
  • Types of Menu
  • Comparison of Different Types of Menus
  • Managing Food Service Operations
  • Purchasing and Pricing
  • Beverage Control
  • Cost Control
  • The Computer Applications in Food and Beverage Services
  • Plus much more

Unit 11 Conference and Events Management in Hospitality Industry

This Unit covers the following Key topics:

  • Identifying Key Event Elements
  • Getting Organized
  • Budgeting Basics
  • Getting Strict About the Budget
  • Getting the Right People Doing the Right Things
  • Connecting with Partners and Sponsors
  • Getting the Word Out
  • Venue Selection and Managing Contracts
  • Business Etiquette Basics
  • Celebrating Diversity
  • Managing Contracts
  • Gathering Feedback and Closing the Event
  • Closing the Event
  • Plus much more

Unit 12 Accounting in Hospitality

This Unit covers the following Key topics:

  • Types Of Accounts At The Front Desk
  • Voucher
  • Types of voucher
  • Basic Principles of Accounting
  • Types Of Folios Used In Hotels
  • Ledgers Used At the Front Desk
  • Accounts Which Are Included In City Ledger
  • Assets and Liabilities
  • Profit And Loss Accounts
  • Balance Sheet
  • Budgeting
  • Bank Charges
  • Credit Cards
  • Plus much more

Unit 13 Crisis Management in Hospitality & Tourism

This Unit covers the following Key topics:

  • Before the Crisis
  • Preparing for the Worst
  • During a Crisis
  • Minimising Damage in a Crisis
  • Restoring Tourist Confidence
  • Plus much more

Hospitality Management - Course Benefits:

This Hospitality Management - Level 7 course has the following benefits:

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials

Hospitality Management - Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Hospitality Management Level 7 Diploma course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Hospitality Management - Course assessment

You will be continually assessed throughout the hospitality Management - Diploma course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a Hospitality Management - Diploma course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Who is this course for?

Hospitality Management

Our fully-hospitality Management Level 7 Diploma course provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first Hospitality position or climb the ladder to a higher leadership level, an internationally-recognized qualification could transform your career prospects for life.

CPD specialises in comprehensively flexible online study programs for those who do not have time to commit to traditional full-time education. Regardless of how busy your current lifestyle and schedule, our Hospitality Management Level 7 Diploma course can be studied in your own time and at your own pace, with no deadlines or time restrictions to worry about. What’s more, you can count on the support of our world-class tutors and the wider CPD team from start to finish.

With no specific prior education or experience required, our courses are open to every candidate with the desire to succeed!


Hospitality Management

There is no particular entry requirement.

OPTION-I: Endorsed Certificate of Achievement from ABC Awards

At the end of the course, learner can claim an endorsed certificate by paying £170 accreditation fee+postal charges.

Certificate of Completion

CPD(soft copy) can be claimed for £15. If you need hard copy of this certificate you will pay £25

OPTION-II: CPD Certificate

Upon successful completion of the course, a fee is payable for a CPD Accredited Diploma in PDF format or hard copy.

CPD Accredited Diploma (PDF format)=£30

CPD Accredited Diploma (Hardcopy)=£120

Postage Charges:

National £9

International £15

Career path

Hospitality Management

Upon successful completion of our Hospitality Management Level 7 Diploma, candidates may choose to pursue an extensive range of careers including:

  • Director of Maintenance
  • Director of Marketing
  • Director of Operations
  • Director of Sales
  • Event Planner

Questions and answers

No questions or answers found containing ''.

danny asked:

hi do i get certificate after completing this course and what extra cost are involved


Dear Danny You can claim endorsed certificate at the end of this Hospitality Management level 7 course by paying £170 accreditation fee+postal charges. This certificate will be issued from ABC Awards, which is one of the largest awarding bodies in the UK .Their awards, certificates and diplomas are highly respected by employers across the UK and internationally.(soft copy) can be claimed for £15. If you need hard copy of this certificate you will pay £25 + +postal charges.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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