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Hospitality & Restaurant Management

Accredited by IAO | Advanced Audiovisual Lessons | Tutor Support included | Special Price

One Education


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£14 inc VAT (was £425)
Offer ends 06 August 2021
Study method
Online, self-paced
9 hours
Access to content
12 months
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available to purchase separately

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Do you love to meet new people and try out new food? Are you a team player? Are you famished for a job in a fast-paced, dynamic industry? If yes, then Hospitality & Restaurant Management is just the course for you.

It is impossible to run a successful restaurant on simply strong supervision. A restaurant needs good leadership from the beginning to the end. There are too many people doing too many different things in a restaurant, and a restaurant manager with a multitude of skills is required to keep up with those operations. This Hospitality & Restaurant Management course can benefit you in various ways in your transition into a dynamic restaurant manager.

Hospitality and restaurant management covers a wide variety of activities — spanning event planning, catering service and service management, among others. This masterclass with expert-outlined modules encloses all the significant aspects of hospitality and restaurant management. Starting from an introduction to the restaurant industry to the basics of food safety legislation, this advanced-level course will teach you all!

Throughout this restaurant management course, you will learn about the process of developing and training required to get the finest staff in the hospitality industry. You will take a deep dive into crucial topics like food safety and hygiene, food-borne illness, contamination control and more. This restaurant management course is a perfect package for you to take your first step toward the hospitality and restaurant industry.

So hurry up! Join this Hospitality & Restaurant Management course today and unfold the secrets of restaurant management to make your mark in the industry.

What will I learn from this Hospitality & Restaurant Management course:

  • Gain a deeper understanding of hospitality management, including an overview of the hotel and restaurant industry.
  • Get step-by-step guidance on how to recruit and train the most exemplary staff in the industry.
  • Know how to manage both the front office and food operations.
  • Understand the underlying principles of food safety and hygiene.
  • Become familiar with food-borne diseases like food poisoning, dysentery, typhoid and more
  • Learn the ins and outs of designing and constructing food premises and equipment.
  • Develop your knowledge of contamination control and pest management.
  • Familiarise yourself with the significance of personal hygiene in the aspect of food safety legislation.
  • Become skilled at food safety management systems and tools in order to build a better food business.

Why People Love And Enrol The Hospitality & Restaurant Management Course From One Education

  • Eligibility for an IAO-accredited certificate on successful completion of Hospitality & Restaurant Management Course
  • Learning materials of our Hospitality & Restaurant Management course contains engaging voiceover and visual elements for your comfort
  • Freedom to study at your own pace
  • 24/7 access to the Hospitality & Restaurant Management course materials for 12 months
  • Full Tutor support on weekdays (Monday – Friday)

Course media


Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Hospitality & Restaurant Management course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this Hospitality & Restaurant Management course.

This premium online course titled Hospitality & Restaurant Management ensures your professional development with & IAO accreditation. You’ll have the privilege of learning in your own time, at your own pace and earning an accredited certification.

With this Hospitality & Restaurant Management programme, success becomes a lot easier that enables you to monetise your skills. This Hospitality & Restaurant Management course is designed for both part-time and full-time students and can be completed at a pace that suits your learning style.

This Hospitality & Restaurant Management course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of Hospitality & Restaurant Management and allow you to accelerate your career.

Course Curriculum:

Here is a curriculum breakdown of the Hospitality & Restaurant Management course:

Module 1: Introduction to Hospitality Management

  • Importance of Hospitality
  • Managing the Delivery of Hospitality
  • Total Quality Management Applications
  • Developing a Service Management Program
  • Customer Relationship Management

Module 2: An Overview of Hotel Industry

  • Hotel
  • Eco Hotel
  • Conference and Resort Hotels
  • Boutique Hotel
  • Apartment Hotel
  • Destination Club
  • Motel
  • Inn
  • Resort
  • Bed and Breakfast
  • Gratuity

Module 3: Restaurant Industry

  • Early History of Eating Out
  • Kinds and Characteristics of Restaurants
  • Criteria for Locating a Restaurant

Module 4: Restaurant Leadership and Management

  • The Nature of Leadership
  • Restaurant Concepts
  • Policies and Procedures
  • Restaurant Management Issues

Module 5: The Process of Selection and Recruitment in the Hospitality Industry

  • Introduction
  • Flexible Employees
  • The Importance of Planning Ahead
  • The Job Description
  • Describing the Ideal Recruit
  • Attracting Candidates
  • Advertising
  • Getting Information From the Candidates
  • Short – Listing the Candidates
  • Selection
  • One-to-One Interview
  • Two or More Interviewers
  • More than One Interview
  • Role Plays
  • Personality/Aptitude Test
  • References
  • Selection Interviews
  • Prior to the Interview
  • During the Interview
  • After the Interview
  • New Employee Induction Programmes
  • On the First Day of Work

Module 6: The Process of Development and Training in the Hospitality Industry

  • Introduction
  • The Benefits of Training
  • Identifying Training Needs
  • The Training Plan
  • Carry Out the Training Programme
  • Evaluating the Training Undertaken
  • Developing a Training Programme
  • Identification of Tasks and Job Management Skills
  • Preparing Step-by-Step Procedures
  • Management Concepts
  • Steps in the Training Process
  • Preparation: “Get Ready”
  • Delivery: “Show Me”
  • Methods of Presentation
  • Skill Demonstration
  • On-the-Job Training
  • Role-Playing
  • Commercial Videos
  • Distance Learning
  • Trial and Error: “Let Me Do It”
  • Follow-up: “Check My Progress”
  • Administering a Training Programme
  • Cross-Training
  • Developing a Trainer

Module 7: Management of Front Office Operations

  • The Arrival Chronology
  • Front Office Operations

Module 8: Management of Food and Beverage Operations

  • Food and Beverage Management
  • Kitchen
  • Food Operations
  • Bars
  • Stewarding Department
  • Catering Department
  • Room Service/In-Room Dining
  • Sustainable Food and Beverage Operations
  • Trends in Lodging Food and Beverage Operations

Module 9: Food Safety – An Introduction

  • What is Food Safety?
  • Importance of Food safety
  • Food-Borne Illness
  • Which Foods Cause Illness?
  • Some Key Terms Related to Food Safety
  • Vulnerable Risk Groups

Module 10: Supervision of Food Safety

  • What is a Supervisor?
  • Essential Supervisor Skills
  • Suggested Responsibilities of a Supervisor
  • The Role of the Supervisor
  • What Sort of Supervisory Styles Count?
  • Failures of Management and Supervisors
  • Food Safety Cultures
  • Standards
  • Food Safety Policies
  • Quality Assurance
  • Quality Control

Module 11: Food Safety Legislation

  • Current Legislation
  • Food Law Enforcement Agencies
  • Enforcement of Food Laws
  • Food Law Code of Practice
  • Food Hygiene Legislation
  • Whistleblowing in the Food Industry
  • Fines and Prosecution
  • Due Diligence
  • Food Business Operator Responsibilities
  • Employee Responsibilities
  • Investigating Outbreak and Food-Borne Illness

Module 12: Food Safety Management System

  • What is a Food Safety Management System (FSMS)?
  • What is Hazard Analysis Critical Control Point (HACCP)?
  • The Implementation of HACCP (12 logical steps)
  • Food Safety Management System Based on HACCP Principles

Module 13: Food Safety Management Tools

  • Safer Food, Better Business (SFBB)
  • Food Safety Management for Retailers
  • Cook-Safe Food Safety Assurance System
  • My HACCP for Small Food Manufacturers
  • Management Responsibilities
  • Documenting the Food Safety System

Module 14: Contamination Hazards

  • Where Can Contamination Occur?
  • Sources of Contamination May vary From
  • Types of Contamination Hazards
  • Vehicles of Contamination
  • Cross Contamination
  • Detecting Contaminants

Module 15: Controlling Contamination

  • The Control of Different Contamination Hazards
  • Deliveries
  • Food Storage
  • Stock Control
  • Recording and Labelling
  • Use by Dates
  • Best Before Dates
  • Food Preparation and Cooking
  • Food Service and Delivery
  • The role of the Supervisor in Preventing Contamination

Module 16: Food Poisoning (Bacterial) and Food-Borne Illness

  • What is Food Poisoning?
  • Food-Borne Illness
  • Food-Borne Viruses

Module 17: Food Poisoning (Non-Bacterial)

  • Chemical Food Poisoning
  • Metallic Food Poisoning
  • Poisonous Plants
  • Poisonous Fish
  • Scombrotoxic Fish Poisoning
  • Paralytic Shellfish Poisoning (PSP) and Diarrhetic Shellfish Poisoning (DSP)
  • Parasites
  • Generic Control Measures for Most Food Poisoning Organisms

Module 18: Personal Hygiene

  • Food Safety Legislation and High Standards of Personal Hygiene
  • Hazards from Food Handlers
  • Protective Clothing
  • Exclusion of Food Handlers
  • Visitors
  • The Role of Supervisor in Personal Hygiene

Module 19: Food Premises and Equipment: The Design and Construction

  • Selecting a Suitable Site
  • General Principles of Design
  • Food Premises Construction
  • The Design and Construction of Equipment
  • Maintenance of Premises and Equipment

Module 20: Pest Management

  • Pests
  • Looking for Evidence of Pests
  • Contamination Caused by Pests
  • Pets
  • Pest Control
  • Common control methods
  • Good Housekeeping
  • Prevention
  • The Use of Pest Control Contractor
  • A Due-Diligence Defence
  • The Role of Supervisor in Pest Control

Module 21: Food Safety Training for the Staff

  • The Importance of Training
  • Staff Induction Training
  • On-Going Training
  • Staff Training Records
  • The Role of The Management

Method of Assessment

To successfully complete the Hospitality & Restaurant Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the Hospitality & Restaurant Management course exam, you will be able to apply for a IAO-accredited certificate.


Once you have finished the Hospitality & Restaurant Management course, you will be eligible to apply for a IAO-accredited certificate as proof of your new skills and your continued professional development. Certificates are available as a PDF for £9, or you can request a hard copy to be sent in the post for £15.

Who is this course for?

The Hospitality & Restaurant Management training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This Hospitality & Restaurant Management course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.

Study the Hospitality & Restaurant Management course today and increase your professional skillset from the comfort of your home!


There are no formal entry requirements for the Hospitality & Restaurant Management course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation.

Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the Hospitality & Restaurant Management course at your own pace.

All students must have a passion for learning and literacy, as well as being over the age of 16.

Career path

Studying the Hospitality & Restaurant Management course is designed to help you get the job of your dreams, or even that promotion you’ve always wanted! Learn the essential skills and knowledge you need to exceed in your professional life with the help & guidance from our Hospitality & Restaurant Management course.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.