Hospitality Management Job Preparation Complete Course

Cambridge Open Academy

Certificate of Completion (Hard Copy)

Hard copy certificate - Included

Certificate of Completion (PDF)

Digital certificate - Included

Mock Exam & Final Exam

Included in course price

This extensive course delves into various facets of hospitality management, from foundational concepts to advanced strategies. You'll explore topics such as revenue optimisation, concierge services, leisure and event management, and food safety supervision. Additionally, the curriculum covers essential technical skills, including infection control and clinical coding, alongside vital soft skills like negotiation, public speaking, and effective communication. By integrating these diverse subjects, the course ensures a holistic understanding of the hospitality sector, preparing you for a range of roles within the industry.

Enrolling in this course will not only enhance your theoretical knowledge but also prepare you for the practical challenges of the hospitality environment. With a focus on current industry standards and practices, you'll be well-equipped to pursue a successful career in hospitality management. Take the first step towards a rewarding profession by enrolling today.

Course Curriculum:

» Course 01: Hospitality Management

• Module 01: Hospitality Management 101
• Module 02: Hotel Industry
• Module 03: Recruitment in Hospitality Industry
• Module 04: Training and Development
• Module 05: Front Office Operations Management
• Module 06: Housekeeping Management and Security Operations
• Module 07: Managing Food and Beverage Operations
• Module 08: Service Quality in Hospitality Industry
• Module 09: Marketing in Tourism Industry
• Module 10: Accounting in Hospitality Industry
• Module 11: Customer Satisfaction
• Module 12: Use of Technology in Hospitality Industry

» Course 02: Hospitality and Revenue Management

• Module 01: Introduction to Hospitality and Revenue Management
• Module 02: Business Prospect of the Hospitality Industry
• Module 03: An Overview of Hotel Industry
• Module 04: The Process of Selection and Recruitment in Hospitality Industry
• Module 05: The Process of Development and Training in Hospitality Industry
• Module 06: Hospitality Management Operations
• Module 07: Management of Service Quality in Hospitality Industry
• Module 08: Importance of Revenue Management
• Module 09: Key Performance Indicator in Revenue Management
• Module 10: The Revenue Management
• Module 11: Customer Satisfaction
• Module 12: Promotional Strategies
• Module 13: The Future of Hotel Revenue Management in the UK
• Module 14: Career Prospects in the Hospitality Industry

» Course 03: Hospitality - Concierge

• Module 01: Understanding the Service
• Module 02: Types of Concierge Services
• Module 03: Necessary Skills for Any Concierge
• Module 04: Principles for a Concierge Service Business
• Module 05: Delivering Client Service
• Module 06: Concierge Work Environment and Etiquettes
• Module 07: Emergency Measures for a Hotel Concierge

» Course 04: Leisure Management

• Module 01: Introduction to Leisure Management
• Module 02: Managing and Maintaining a Leisure Facility
• Module 03: Travel, Tourism and Leisure
• Module 04: Managing Hotel and Lodging
• Module 05: Planning for Leisure Services
• Module 06: Leadership in Leisure Industry
• Module 07: Human Resource Management in Leisure Industry
• Module 08: Marketing of Leisure and Recreation
• Module 09: Health, Safety and Welfare

» Course 05: Receptionist Skills

• Module 01: Duties and Responsibilities of a Receptionist
• Module 02: Telephone Skills in a Business Environment
• Module 3: Representing Your Organisation as a Receptionist
• Module 04: Mail Services and Shipping
• Module 05: Business Travel Reservations
• Module 06: Organising Meeting and Conferences
• Module 07: Record Keeping and Filing Systems
• Module 08: Business Document Writing
• Module 09: Organisational Skills and Management
• Module 10: Effective Listening and Communication
• Module 11: Customer Service and Effective Handling
• Module 12: Effective Planning and Management
• Module 13: Financial Record Keeping and Budgeting
• Module 14: Time Management

and more with other courses.

Our Specialised Delivery Method:

• Learn by Doing: Interactive activities keep you engaged.
• Go Mobile: Works on any device, no downloads needed.
• Easy to Use: Simple design for all learners.
• Track Progress: Stay motivated with clear progress tracking.
• Visually Appealing: Enjoyable learning experience.

Join us today to unlock the potential of your Hospitality Management skills and elevate your career to new heights.

• Aspiring hospitality professionals seeking comprehensive industry knowledge.
• Current employees aiming for career advancement in hospitality management.
• Individuals transitioning into the hospitality sector from other industries.
• Professionals desiring to enhance their skill set with hospitality-specific competencies.

• No prior knowledge needed
• Compatible with any internet-enabled device, including computers, tablets, and smartphones.
• Consistent learning experience
• Accessible anywhere, anytime
• No limitations on access
• Use Wi-Fi or mobile data

• Hotel Manager – £28,000 to £50,000 per year
• Restaurant Manager – £25,000 to £45,000 per year
• Front Office Manager – £23,000 to £40,000 per year
• Hospitality Supervisor – £20,000 to £35,000 per year
• Operations Manager – £30,000 to £55,000 per year
• Event and Conference Manager – £27,000 to £50,000 per year

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