reed.co.uk Courses

Header

Hospitality: Front Office Operations

Level 1 by ABC Awards | Tutor Support & Exam included | 30 CPD Credits | Free COVID-19 Course & Letter of Completion


CPD Courses

Summary

Price
Save 94%
£10 inc VAT (was £180)
Offer ends 08 December 2020
Study method
Online, self-paced
Duration
90 hours
Qualification
No formal qualification
Achievement
Endorsed by ABC Awards
Additional info
  • Tutor is available to students

9 students purchased this course

Add to basket or enquire

Overview

Front Office Operations in Hotel Industry

The course comes with easy to understand e-learning study materials.

Endorsed Certificate of achievement in Front Office Operations in Hotel Management Level 1. Hotel Management Level 1 provides its learners a realistic look at all key sections of the Hospitality industry that will help anyone who is either currently working in management of a hotel in any role or is planning to pursue a career in Hotel Management Field.

Our exclusive Front Office Operations in Hotel Management, provides candidates with an intensive yet digestible introduction to the contemporary hospitality industry. Over the course of 10 insightful units, learners gradually build the industry-specific knowledge, skills and confidence it takes to become successful hotel managers. Discover how to fulfil a leadership role in Hotel Management, front and back desk operations, food and beverage management, marketing, housekeeping and more.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of achievement can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Achievement

Endorsed by ABC Awards

Course media

Description

Front Office Operations in Hotel Industry

Front Office Operations in Hotel Management - Course Syllabus

The Hotel Management - Level 1 consists of the following 03 (Three) units:

Unit 1 – Introduction to Hotel Management

  • What is Hospitality?
  • Characteristics of the Hospitality Industry
  • Scope of the Hospitality Industry
  • Career Prospect of the Hospitality Industry
  • The Accommodation Sector
  • Hotels and Their Classifications
  • Types of Accommodation
  • The Accommodation Product
  • Types of Hotel Guests
  • Hotel Departments

Unit 2 – Principles of Hotel Front Office Operations

  • Front Office Functions
  • Front-of-the-House Operations
  • Back-of-the - House Operations
  • The Function of the Front Office Manager
  • The Art of Supervising
  • Types of Reservation System
  • Accepting or Denying Reservation
  • Yield Management: Choosing the Most Profitable Reservations
  • Basic Concepts of Yield Management
  • Check–In Process
  • Front Office Accounting
  • Check–Out Process
  • The Electronic Front Office (EFO)

Unit 3 – Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)

  • Housekeeping
  • Organisation of Housekeeping Department
  • Management of Guest Amenities
  • Importance of a Security Department
  • In-House Security Departments versus Contracted
  • Fire Safety
  • Employee Training in Fire Safety
  • Developing the Emergency Communication Plan

Hotel Management - Course Benefits

This Hotel Management - Level 1 has the following benefits:

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials

Hotel Management - Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Hotel Management - Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Who is this course for?

Front Office Operations in Hotel Industry

Our endorsed Front Office Operations in Hotel Management Level 1 provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first hospitality position or climb the ladder to a higher leadership level, an internationally-recognized qualification could transform your career prospects for life.

CPD specialises in comprehensively flexible online study programs for those who do not have time to commit to traditional full-time education. Regardless of how busy your current lifestyle and schedule, our Hotel Management - Level 1 can be studied in your own time and at your own pace, with no deadlines or time restrictions to worry about. What’s more, you can count on the support of our world-class tutors and the wider CPD team from start to finish.

With no specific prior education or experience required, our courses are open to every candidate with the desire to succeed!

Requirements

Front Office Operations in Hotel Industry

There is no particular entry requirement for Hotel Management - course. We do not ask for any previous qualification or experience.

Endorsed Certificate of achievement

At the end of the course, learner can claim an endorsed certificate by paying £45 accreditation fee.There are £9 postal charges for the UK students and £15 for the non UK students.

Certificate of Completion from CPD

Certificate of Completion from CPD (soft copy) can be claimed for £10. If you need hard copy of this certificate you will pay £25 + postal charges (£9 for UK students, £15 for outside UK)

Career path

Front Office Operations in Hotel Industry

Upon successful completion of our Front Office Operations in Hotel Management Level 1, candidates may choose to pursue an extensive range of careers including:

  • Back Office Supervisor
  • Director of Maintenance
  • Director of Marketing
  • Director of Operations
  • Director of Sales
  • Event Planner
  • Executive Housekeeper

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

5.0
Course rating
100%
Service
100%
Content
100%
Value
Leave a review

{{ getTruncatedSinglePointScore(item.OverallCourseRating) }} Star Review by {{ item.ReviewerName }} for {{ item.Title }}


{{ getLongDate(item.CreatedOn) }}
{{ item.Title }}
Reviewed by {{ item.ReviewerName }}
|Purchased {{ getHumanisedPassageOftime(item.PurchasedOn) }}
{{ item.ProviderName }} responded to this review
{{ getLongDate(item.ProviderResponseDate) }}
{{ results.length }} out of {{ totalResultsCount }} reviews

FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

Modals

Mobile Navigation