Hospitality Diploma Level 4

Diploma Level 4 in Hospitality Assignment Based Course

Brentwood Open learning College


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£35 inc VAT (was £560)
Offer ends 21 July 2020
Study method
Online, self-paced
260 Hours
Endorsed by ABC Awards
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

57 students purchased this course

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Hospitality Diploma Level 4

Endorsed Hospitality Diploma Level 4 form a Certificate of Achievement. In this exclusive Hospitality & Catering Management program, the learner will be taught dos and don’ts in professional hotel management industry. The Hospitality & Catering course is delivered in simple, convenient and easy to understand English language. If you have basic knowledge of English, then you won’t have any challenge with this Hospitality & Catering course of study. The learner enjoys 100% self-paced mode of learning without having to worry about any time restrictions or imposed deadlines from the tutor. Right from start to finish, you will study at your pace. Also, be assured of getting quality tutor support all through the course, and amazing learning experience.

This Hospitality & Catering course is uniquely designed and delivered across 10 modules. Among other things, learners will be equipped with the skills they need to know in the following key areas: Hotel Management, Recruitment & selection, front office and back desk operations, Hospitality, Engineering & Security, Training and Development, food and beverage operations, marketing and advertising, interdepartmental communications, quality management, and accounting hospitality. Kindly sign up for this Hospitality & Catering program and we guarantee your life will never remain the same- you will experience an increase in your Hotel management knowledge base.


Endorsed by ABC Awards


Hospitality Diploma Level 4

This Hospitality & Catering Diploma course will teach the learner how to proactively and effectively write their success stories in the hospitality industry, and the program is delivered across 8 insightful units.All through the program, learners will be fully equipped with training and development, recruitment and selection, housekeeping, engineering & security, front office operations, food and beverage operations, marketing and advertising, and interdepartmental communications.With this upper level course, you will be fully exposed to various career options in the hospitality industry.

Course Benefits

This is an amazing Hospitality & Catering Diploma course, and the learner will truly enjoy great benefits such as:

  • The learner will never be limited to any form of imposed time restrictions or deadlines from start to finish.
  • This program can be studied from any part of the world.
  • This program is 100% self-paced
  • Comprehensive tutor support- this will give you best learning experience
  • The certificate of completion given at the end of the program will boost your curriculum vitae.
  • Your one-off payment includes quality training, ongoing tutor support, course materials and certificate of participation given at the end of the program.

Learning Objectives

At the end of this Hospitality & Catering Diploma program, the learner will gain relevant specific talents, knowledge and skills that will help them to efficiently, proactively and effectively manage hotels around the world.

They will learn global best practices of hotel management, front office operations, housekeeping, engineering & security, recruitment & selection, great training and development, complex marketing and advertising, effective and innovative food and beverage operations and high-powered interdepartmental communications.

Course Outline

This Hospitality & Catering Diploma course is uniquely designed, very intensive, and delivered across 8 great insightful units. In each of these units, the learner will do comprehensive online assessments, and it will be independently marked. This will verify whether they understand the knowledge and skills of upper level hotel management. The tutor will ensure you enjoy ongoing support in this journey.

Module 1 - Introduction to Hotel Management

This module covers the following Key topics:

  • What is Hospitality?
  • Characteristics of the Hospitality Industry
  • Scope of the Hospitality Industry
  • Career Prospects in Hospitality Industry
  • Classification of Accommodation Establishment
  • Hotels and Their Classifications
  • Types of Accommodation
  • Modes of Hotel Management
  • Hotel Departments
  • Organisation of Hotel Departments and their Functions
  • Functions of Major Hotel Departments
  • Plus more

Module 2 - Managing Front Office Operations

This module covers the following Key topics:

  • Managing Front Office Operations
  • Front Office Functions
  • Front-of-the-House Operations
  • The Function of the Front Office Manager
  • The Art of Supervising
  • The Reservations Office
  • Types of Reservation System
  • Accepting or Denying Reservations
  • Yield Management: Choosing the Most Profitable Reservations
  • Basic Concepts of Yield Management
  • Generating Reservation Reports
  • Managing Reservations
  • Front Office Accounting
  • The Electronic Front Office (EFO)
  • Plus more

Module 3 - Housekeeping, Engineering & Security

This module covers the following Key topics:

  • Housekeeping
  • Organisation of Housekeeping Department
  • The Functions Of the Housekeeping Department
  • Management of Guest Amenities
  • Room Status Codes
  • Importance of a Security Department
  • Organization of a Security Department
  • Plus more

Module 4 - Recruitment and Selection

This module covers the following Key topics:

  • Recruitment and Selection
  • Flexible Employees
  • The Importance of Planning Ahead
  • Describing the Ideal Recruit
  • Attracting Candidates
  • Obtaining Information from the Candidates
  • Selection Interviews
  • New Employee Induction Programmes
  • Plus more

Module 5 - Training and Development

This module covers the following Key topics:

  • Training and Development
  • The Benefits of Training
  • Identifying Training Needs
  • Carry Out the Training Programme
  • Evaluating the Training Undertaken
  • Developing a Training Programme
  • Identification of Tasks and Job Management Skills
  • Preparing Step-by-Step Procedures
  • Steps in the Training Process
  • Methods of Presentation
  • Administering a Training Programme
  • Plus more

Module 6 - Marketing and Advertising

This module covers the following Key topics:

  • Marketing and Advertising
  • The Hotel Product
  • Hospitality Product Augmentation
  • Hotel Pricing and Distribution
  • Determining and Creating a Specific Advertising Message
  • Employee Relations/Labour Relations:
  • Extended Marketing Mix for Hotels
  • Marketing Consortium or Cooperatives
  • Plus more

Module 7 - Managing Food and Beverage Operations

This module covers the following Key topics:

  • Managing Food and Beverage Operations
  • Food and Beverage Operations
  • Assessment of Market and Consumer Needs
  • Food Service Operation System
  • Types of Menu
  • Comparison of Different Types of Menus
  • Managing Food Service Operations
  • Types of Wine and Drinks
  • Computer Applications in Food and Beverage Services
  • Selecting a Computer System
  • Plus more

Module 8 - Managing Interdepartmental Communications

This module covers the following Key topics:

  • Marketing and Sales Department
  • Housekeeping Department
  • Food and Beverage Department
  • Banquet Department
  • Controller
  • Maintenance or Engineering Department
  • Human Resources Management Department
  • The Role of Total Quality Management in Effective Communication
  • Plus more

Who is this course for?

Hospitality Diploma Level 4

This Hospitality & Catering Diploma will equip the learner with sustainable global impact that will make them expert hotel managers. If you have the desire to climb to a higher leadership position, then this course is designed for you. Both newcomers and existing hotel managers will find this course quite helpful.

The learner enjoy the flexibility of studying at their pace, regardless of their current busy schedule and lifestyle. In this Hospitality & Catering Diploma course , the tutor will be there to assist you with every professional assistance you may need from start to finish.


Hospitality Diploma Level 4

  • Have a good understanding of English language
  • Internet access.

Endorsed Certificate of Achievement

At the end of the course, learner can claim an endorsed certificate by paying £95 accreditation fee.There are £9 postal charges for the UK students and £15 for the non UK students.

Certificate of Completion from BOLC

Certificate of Completion from BOLC (soft copy) can be claimed for £10. If you need hard copy of this certificate you will pay £25 + postal charges (£9 for UK students, £15 for outside UK)

Career path

Hospitality Diploma Level 4

Upon successful completion of our Diploma in Hotel Management, candidates may choose to pursue an extensive range of careers including:

  • Executive conference management
  • Executive Housekeeping
  • Front desk operation
  • Event management
  • Back office supervision
  • Manager of operations
  • Corporate sales management etc

Questions and answers

No questions or answers found containing ''.

Menaka ramanayake asked:

dear sir madam im from sri lanka please let me know chargers and course period


Dear Menaka, The course is totally flexible. There is no fixed timetable for study or for submitting assignments. You can work 4 to 5 hours a week to complete the course in 3 to 6 months time. On course completion, you will get free completion certificate by the college. If you wish to receive an accredited diploma from ABC Awards, this is also possible for an additional fee of £95 plus postage. All of our courses are endorsed by ABC Award under the group’s Quality Licence Scheme.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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