Holiday Representative Training

Exam Included . CPD Accredited Qualification . Lifetime access . Immediate Result

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£175 inc VAT
Or £58.33/mo. for 3 months... Read more
Study method
Online, self-paced
Access to content
Lifetime access
No formal qualification
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

3 students purchased this course


Holiday Representative Training is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into holiday Representative Training.

To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into the bite-size module for your convenience. You can study at your own pace or become accredited within hours!

If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.

This Holiday Representative Training aims to enhance your career prospects as a holiday representative. The course covers everything you need to know about this rewarding and demanding role from what the job entails to the duties you are required to complete and the legal aspects you need to be aware of.

You will gain valuable information on the different sectors associated with travel and tourism. Learn what makes the travel industry thrive. You will learn how economic factors can influence your career moving forward, along with threats to the tourism industry at any given time. Identify the top qualities you need to have to ensure you are a team player. Learn how to present yourself in a professional manner from uniforms to behaviour. You will also learn how to sustain high team morale.

Course media


What will you learn in this Holiday Representative Training:

Holiday Representative Training

  • Your Introduction to Becoming a Holiday Rep
  • Defining the Career of a Holiday Rep
  • Exploring the Various Types of Holiday Reps
  • Exploring the Origins and Growth of British Tourism
  • The Components of the Travel and Tourism Industry
  • Factors that Affect Your Career
  • Nailing the Teamwork Element Required to Surpass Expectations
  • The Standard Duties of Holiday Reps
  • The Legalities Holiday Reps Need to Know About
  • The Holiday Reps Role in Keeping their Guests Safe
  • Effective Handling of Customer Complaints
  • Administration Duties
  • Crushing it with Customer Services
  • Creating the Perfect Welcome Meeting
  • Guide to Selling Excursions
  • Preparing and Conducting Transfers Successfully
  • Tallying Floats and Converting Currencies

Method of Assessment:

Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly.


After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9.

Who is this course for?

Holiday Representative Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field.


Our Holiday Representative Training is open to all from all academic backgrounds and there wants no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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