Purchases & refunds
Although we understand you purchased your course through reed.co.uk, it is at your course provider's discretion as to whether we're able to issue you a refund. Therefore all refund requests need to be directed to your course provider.
Provider's contact details can be found in your purchase confirmation email, or in your course purchase history. Once we've received an update from the course provider, if they're happy for reed.co.uk to process a refund, we'll be in contact with you to confirm.
If your course provider rejects the refund request, get in touch with us and we'll do our best to help resolve the dispute.
If you're experiencing issues with making your payment, there are a few things you can do to try and solve the issue.
- Try switching to a different payment method. We cannot accept card payments from certain countries, so try using Paypal instead.
- Switch to a different browser, and check you're using the most up to date version. reed.co.uk is best viewed in Google Chrome or Mozilla Firefox.
- Make sure you have cleared your cache and your cookies. Click here for instructions.
Once you've found the courses for you or your team, click on 'Add to basket'. You can edit the amount of courses directly in your basket.
If you have any problems purchasing multiple courses, please get in touch at email@example.com
Yes, you can. Simply enter the person's details who you're buying the course for in the 'Student details' section, and the course provider will set them up with login details as usual.
If you're making the purchase, you'll be sent a separate purchase confirmation email.
You can find all your purchased courses by logging into your account and accessing your course purchase history.
Don't have an account? Sign up now to view all your historic purchases.