Health and Social Care

Certificate included I CPD Certified I RoSPA approved member I Video training I No hidden fees

Training Express Ltd


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£14 inc VAT (was £69)
Offer ends 07 June 2020
Study method
Online, self-paced
1 Hour
Access to content
1 Year
No formal qualification
2 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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This introduction to social care course is designed to provide those who are new to the sector with an in-depth understanding of the different types of roles in social care and the policies and standard procedures involved in providing care.

In this course, you will broaden your understanding of the different working relationships in social care and the agreed ways of working in this sector. It covers fundamentals such as conflict resolution, staying up-to-date, and the roles and responsibilities of a social care worker.

By the end of the course, you will be able to demonstrate knowledge of the types of duties that social care workers typically carry out, and will be equipped with the practical skills to work effectively in a team environment.

Learning Outcomes

By the end of the course, learners will be able to:

  • Understand the different types of roles in the social care sector
  • Effectively prevent and manage conflict situations in the workplace
  • Identify and understand the main working relationships in social care
  • Demonstrate an understanding of agreed ways of working in social care
  • Keep aware and up-to-date with social care sector developments
  • Kickstart their career with a recognised certificate of achievement

Key Features of Understanding Your Role in Care Course:

Our trusted, high quality and affordable online courses are designed to train individuals to become experts in their field.

  • Accredited, quality CPD training
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified health and safety professionals
  • Self-paced learning accessible via laptop, tablet and smartphone
  • 24/7 Learning assistance and tutor support
  • Discounts on bulk purchases


2 CPD hours / points
Accredited by The CPD Certification Service

Course media


Course Curriculum

Module 1: The Course Structure

In module one, the course tutor will take us through the course breakdown, outlining each module.

Module 2: Understanding Social Care

In module two, we will gain a deeper understanding of the different roles in social care and will explore the social care environment in detail.

Module 3: Relationships

In module three, we will take a look at the main working relationships in social care and how they are categorised.

Module 4: Agreed Ways of Working

In module four, we will learn about the agreed ways of working in social care services and the different policies and procedures for working in social care.

Module 5: Keeping up-to-date

In module five, we will get some expert advice on how to stay up-to-date on social care sector developments.

Module 6: Working in Partnership

In module six, we will gain an understanding of partnership working in social care and how partnership working benefit service users.

Module 7: Resolving Conflicts

In module seven, we will look at some effective strategies for preventing and resolving conflict in the workplace.


All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.


Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This comprehensive training course is ideal for anyone looking to secure a role in the social care sector, such as:

  • Social Worker
  • Healthcare Assistants
  • Adult Support Worker
  • Mental Health Care Assistant
  • Social Care Assessor
  • Carer

Questions and answers

No questions or answers found containing ''.

Roberta asked:

I live in Ghana and have the desire to switch into this area.Can I take the course online from Ghana?


Hello Roberta, Thank you for your question. All of our courses are online. Therefore, you can take the course from anywhere in the world.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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