This library deals with the day to day functions in a bank carried out by the tellers. It explains the basic role of a teller and tells about checks and check handling. Further it details about various transaction processing in a bank and handling of cash by the tellers in the bank during a day. The library also covers cash balancing process by the banks and provides an overview of various bank services. How banks keep security and how do they do customer service is also discussed in the library. This library also deals with the marketing that the bank adopts for its services. Lastly, the library deals with the current form of banking, i.e., electronic banking and provides guidelines for ‘know your customers’ to the banks.
- Role of the Teller
- Checks and Check Handling- Part 1
- Checks and Check Handling- Part 2
- Processing Transactions - Part 1
- Processing Transactions - Part 2
- Handling Cash
- Cash Balancing
- Overview of Bank Services
- Bank Security
- Customer Service
- Marketing of Bank Services
- Electronic Banking
- Know Your Customer Guidelines
After the successful completion of this course, you will be able to:
- Explain different cash compartments and their uses
- Know the importance of cash counting and how to count cash efficiently
- Recognize unfit, altered, mutilated, and counterfeit currency
Duration: 1 hour
Who is this course for?
Those who are interested in the day to day operation of the bank.
Questions and answers
No questions or answers have been posted about this course.
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.