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This library deals with the day to day functions in a bank carried out by the tellers. It explains the basic role of a teller and tells about checks and check handling. Further it details about various transaction processing in a bank and handling of cash by the tellers in the bank during a day. The library also covers cash balancing process by the banks and provides an overview of various bank services. How banks keep security and how do they do customer service is also discussed in the library. This library also deals with the marketing that the bank adopts for its services. Lastly, the library deals with the current form of banking, i.e., electronic banking and provides guidelines for ‘know your customers’ to the banks.
- Role of the Teller
- Checks and Check Handling- Part 1
- Checks and Check Handling- Part 2
- Processing Transactions - Part 1
- Processing Transactions - Part 2
- Handling Cash
- Cash Balancing
- Overview of Bank Services
- Bank Security
- Customer Service
- Marketing of Bank Services
- Electronic Banking
- Know Your Customer Guidelines
After the successful completion of this course, you will be able to:
- Explain different cash compartments and their uses
- Know the importance of cash counting and how to count cash efficiently
- Recognize unfit, altered, mutilated, and counterfeit currency
Duration: 1 hour
Who is this course for?
Those who are interested in the day to day operation of the bank.
Questions and answers
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Is this based on GBP? How detailed is it on teaching to detect counterfeit? Moved to the UK this year, I want to know what I'm looking for.
Hello Sarah, We wish to inform you that the course "Handling Cash" is global generic in nature. After the successful completion of this course, you will be able to: 1. Explain different cash compartments and their uses. 2. Know the importance of cash counting and how to count cash efficiently. 3. Recognise unfit, altered, mutilated, and counterfeit currency. Thanks & Regards, KESDEE support TeamThis was helpful. Thank you for your feedback.
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