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Good relationships with relatives and visitors (in care homes)

Online CPD short course for health and social care practitioners


Laser Learning

Summary

Price
£25 inc VAT
Study method
Online, On Demand What's this?
Duration
0.7 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free

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Overview

As a health and social care practitioner, you’ll likely interact with relatives and visitors on a regular basis.

This aspect of your role can be very rewarding, but it can be challenging at times. This short course will help you to understand what family members and friends are experiencing when visiting someone they care about in a health and social care setting and how this can have an effect on behaviour and mood.

The course will suggest ways in which you can support the individual during a visit, and also make the experience a positive one for their family and friends.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

4
sections
9
lectures
0h 42m
total

Course media

Description

Learning outcomes

  • Learners will be able to emphasise with relatives and visitors and know how to reassure them and make the experience as fulfilling as possible
  • Relatives, as well as residents, have rights under current regulations which care providers must comply with. Learners will understand these rights and know how to comply with them.
  • Learners will be able to work in partnership with families and understand the importance of including families in care planning
  • Learners with understand best practice in enagaging with relatives, and overcoming barriers to communication

Who is this course for?

Health and social care practitioners who interact with relatives and visitors, especially in care homes.

Requirements

A computer, mobile, or tablet and an internet connection

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.