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Good Relationships with Relatives and Visitors cover image

Good Relationships with Relatives and Visitors
Laser Learning

Essential online CPD course for health and social care practitioners working in a care home

Summary

Price
£25 inc VAT
Study method
Online, On Demand 
Course format
1 Video (with subtitles and transcript), 7 PDFs, 5 Resources and 1 Quiz
Duration
0.7 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free

Overview

As a health and social care practitioner, you’ll likely interact with relatives and visitors on a regular basis.

This aspect of your role can be very rewarding, but it can be challenging at times. This short course will help you to understand what family members and friends are experiencing when visiting someone they care about in a health and social care setting and how this can have an effect on behaviour and mood.

The course will suggest ways in which you can support the individual during a visit, and also make the experience a positive one for their family and friends.

Certificates

Curriculum

This course contains

Format: 1 Video (with subtitles and transcript), 7 PDFs, 5 Resources and 1 Quiz

Duration: 0h and 42m

Description

Learning outcomes

  • Learners will be able to emphasise with relatives and visitors and know how to reassure them and make the experience as fulfilling as possible
  • Relatives, as well as residents, have rights under current regulations which care providers must comply with. Learners will understand these rights and know how to comply with them.
  • Learners will be able to work in partnership with families and understand the importance of including families in care planning
  • Learners with understand best practice in enagaging with relatives, and overcoming barriers to communication

Who is this course for?

Health and social care practitioners who interact with relatives and visitors, especially in care homes.

Requirements

A computer, mobile, or tablet and an internet connection

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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