Funded Level 2 Administration Assistant Programme
Itec training solutions Ltd
Level 2 Administration Assistant Apprenticeship – typically 12 months (+ End Point Assessment)
Summary
Funded through the Apprenticeship Levy for levy-paying employers, or co-funded for non-levy...
- This course is an apprenticeship
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Overview
Qualification
Level 2 Certificate - Business Administration
Description
Topics Covered
- Introduction to the role of an Administration Assistant and organisational context
- Business communication and stakeholder interaction (written, verbal and digital)
- Administrative processes and workflow management
- Information management, data handling and record keeping
- Use of digital tools, systems and software (e.g. databases, spreadsheets, communication tools)
- Planning and organising workload, including time management
- Compliance, policies and procedures (e.g. GDPR, security, health and safety)
- Supporting meetings, events and routine business activities
- Customer service and stakeholder relationships
- Professional behaviours, wellbeing and continuous development
Who is this course for?
This apprenticeship is designed for individuals aged 16 – 24 starting their career in business administration or those in entry-level roles such as Administrative Assistant, Office Assistant, Data Clerk, or Receptionist.
It is suitable for employees working across all sectors who support day-to-day business operations, including managing data, communicating with stakeholders, and providing administrative support to teams.
The programme is ideal for those who are new to the workplace and want to build strong foundational skills in administration, communication and professional practice.
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.