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Fundamentals of Supervisor Skills

Supervisor skills course with CPD accredited certificate: learn how to supervise and manage your staff effectively


Activia Training

Summary

Price
£298.80 inc VAT
Study method
Classroom
Duration
1 Day, Part-time
Qualification
6 CPD points / hours

19 students enquired about/purchased this course

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Location & dates

Location
Start date
End date
17/10/2019
17/10/2019

End date: 17/10/2019

Address
The McLaren Building
46 The Priory, Queensway
Birmingham
B47LR
25/11/2019
25/11/2019

End date: 25/11/2019

Address
The McLaren Building
46 The Priory, Queensway
Birmingham
B47LR
23/10/2019
23/10/2019

End date: 23/10/2019

Address
Easton Business Centre
Felix Road
Bristol
Avon
BS50HE
10/10/2019
10/10/2019

End date: 10/10/2019

Address
100-114 Wellington Street
Leeds
LS11BA

Overview

Our Fundamentals of Supervisor Skills course will push your Supervisor Training skills to a new level.


This one-day workshop provides an introduction to staff supervision by defining the role and responsibilities of a supervisor, and making the transition to the role. It then deals with key issues like communication skills, managing conflict, dealing with difficult employees and time management.

Course media

Description

This course contains the following modules:

Course Introduction and Overview

Making the Transition
- How will my Role Change?
- Tips for Learning the Ropes Quickly
- Questions Supervisors Have

Responsibilities of a Supervisor
- Case Studies

Setting Goals
- Setting Goals

Communication
- The Communication Funnel
- Active Listening
- Asking Questions
- What is Paraphrasing?
- Non-Verbal Messages

Time Management
- Managing your Priorities
- Say When
- Learn More
- Ask for Help
- Give it Away Delegate

Managing Conflict
- The Conflict Resolution Process
- Seven Steps to Ironing Things Out

Dealing with Difficult Employees
- The Over-Dependent Employee
- The Lazy Employee
- The Hostile Employee
- The Chronic Complainer

Your Personal Action Plan

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Who is this course for?

Staff supervisors, team leaders and line managers, present and aspiring, who are looking for an introduction into the key principles of modern supervision practice.

Questions and answers


No questions or answers found containing ''.


Kamila asked:

I am interested with sesion 02.05 may i apply as individual person? If yes i would like to enroll. Thank you for reply Kamila

Answer:

Hi Kamila All of our courses may be attended by both individuals paying for themselves, or those that there company pays for, so yes, you may book and attend.

This was helpful. Thank you for your feedback.

Kami asked:

Can i apply as individual?

Answer:

Hi Kami Yes, you can attend the course as an individual. Many people looking to move their careers forward by attending this course do so.

This was helpful. Thank you for your feedback.

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