Hospitality: Front Office Operations
CPD Certified Level 1 | Tutor Support & Exam included | 30 CPD Credits | Free COVID-19 Course & Letter of Completion
CPD Courses
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Overview
Front Office Operations in Hotel Industry
The course comes with easy to understand e-learning study materials.
Accredited Certificate in Hotel Management QLS Level 1. Hotel Management Level 1 provides its learners a realistic look at all key sections of the Hospitality industry that will help anyone who is either currently working in management of a hotel in any role or is planning to pursue a career in Hotel Management Field.
Our exclusive Front Office Operations in Hotel Management, provides candidates with an intensive yet digestible introduction to the contemporary hospitality industry. Over the course of 10 insightful units, learners gradually build the industry-specific knowledge, skills and confidence it takes to become successful hotel managers. Discover how to fulfil a leadership role in Hotel Management, front and back desk operations, food and beverage management, marketing, housekeeping and more.
This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of achievement can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.
Achievement
CPD
Course media
Description
Front Office Operations in Hotel Industry
Front Office Operations in Hotel Management - Course Syllabus
The Hotel Management - Level 1 consists of the following 03 (Three) units:
Unit 1 – Introduction to Hotel Management
- What is Hospitality?
- Characteristics of the Hospitality Industry
- Scope of the Hospitality Industry
- Career Prospect of the Hospitality Industry
- The Accommodation Sector
- Hotels and Their Classifications
- Types of Accommodation
- The Accommodation Product
- Types of Hotel Guests
- Hotel Departments
Unit 2 – Principles of Hotel Front Office Operations
- Front Office Functions
- Front-of-the-House Operations
- Back-of-the - House Operations
- The Function of the Front Office Manager
- The Art of Supervising
- Types of Reservation System
- Accepting or Denying Reservation
- Yield Management: Choosing the Most Profitable Reservations
- Basic Concepts of Yield Management
- Check–In Process
- Front Office Accounting
- Check–Out Process
- The Electronic Front Office (EFO)
Unit 3 – Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)
- Housekeeping
- Organisation of Housekeeping Department
- Management of Guest Amenities
- Importance of a Security Department
- In-House Security Departments versus Contracted
- Fire Safety
- Employee Training in Fire Safety
- Developing the Emergency Communication Plan
Hotel Management - Course Benefits
This Hotel Management - Level 1 has the following benefits:
- Full Tutor Support
- Self paced, no fixed schedules
- Available to students anywhere in the world
- 24/7 Access to the LMS ( Learning Management System )
- Easy to understand quality e-learning study materials
Hotel Management - Course Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
- Online course materials
- Question papers
- Additional Supporting Material
- Useful Links
Hotel Management - Course assessment
You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Tutor Support
When you enrol on a course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.
Who is this course for?
Front Office Operations in Hotel Industry
Our endorsed Front Office Operations in Hotel Management Level 1 provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first hospitality position or climb the ladder to a higher leadership level, an internationally-recognized qualification could transform your career prospects for life.
CPD specialises in comprehensively flexible online study programs for those who do not have time to commit to traditional full-time education. Regardless of how busy your current lifestyle and schedule, our Hotel Management - Level 1 can be studied in your own time and at your own pace, with no deadlines or time restrictions to worry about. What’s more, you can count on the support of our world-class tutors and the wider CPD team from start to finish.
With no specific prior education or experience required, our courses are open to every candidate with the desire to succeed!
Requirements
Front Office Operations in Hotel Industry
There is no particular entry requirement for Hotel Management - course. We do not ask for any previous qualification or experience.
Option 1
Hotel Management Certificate QLS Level 1 endorsed by Quality Licence Scheme
Certificate Fee: £45 + postal charges
Option 2
Front Office Operations in Hotel Industry Certificate issued by CPD
PDF Certificate - FREE
Hard copy - £25 + postal charges
Option 3
CPD Accredited Certificate
(PDF format)=£30
(Hard copy)=£35 + postal charges
*Postage Charges: National £9, International £15
Career path
Front Office Operations in Hotel Industry
Upon successful completion of our Front Office Operations in Hotel Management Level 1, candidates may choose to pursue an extensive range of careers including:
- Back Office Supervisor
- Director of Maintenance
- Director of Marketing
- Director of Operations
- Director of Sales
- Event Planner
- Executive Housekeeper
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.