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First Line Manager Training Course via Zoom Videoconferencing
BCF Group

A popular 1-day course that provides new managers with the tools and knowledge needed to be an effective manager.

Summary

Price
£594 inc VAT
Or £66.00/mo. for 9 months...
Study method
Online + live classes
Duration
1 day · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students
3 students purchased this course

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Overview

Our 1-day First Line Management course is consistently one of our most popular courses. It is intended specifically for those individuals who are new to a management position or who are about to be promoted into a managerial role and have had no formal management training.

In this course, the teaching is conducted entirely over Zoom, meaning that there is no need for delegates to travel.

The course syllabus covers a wide range of topics, knowledge and skills that are essential for managers to be successful. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development.

Some of the testimonials for our First Line Management course:

“Tienie moulded the course into areas that were relevant to my line of work and made everything very easy to understand. Everything was broken down very nicely, making quite a complex issue easily understandable."

Matt Hull, Head Landscaper, Scofell Landscapes

“Very pleased. The tutor was open to easy discussion and explaining different methods. I gained some valuable tools and would recommend."

Chris France, Quantity Surveyor, Brebur Ltd

“I liked the way the training was delivered, and how much confidence it has given me. The course was fantastic and very enjoyable - a real light bulb moment!"

Aimee Burrows, Office & Logistics Manager, Ortus Technology Ltd

Certificates

Description

Course Syllabus:

Module 1

Role Assessment and Personal Development

  • Understanding the many roles required of you as a manager
  • Outline framework of your management orientation
  • Identifying weaknesses, development needs and planning for growth

Module 2

Effective Communication Skills

  • Why, how, what and when to communicate
  • Designing effective questioning techniques and actively listening to others
  • Setting and managing expectations clearly
  • Adapting to different and contrasting communication styles

Module 3

Managing Yourself

  • Using tools and techniques to assist with planning
  • Dealing with time stealers and interruptions
  • Recognising performance management and feedback conversations
  • Effective and productive delegation of work to others
  • Understand how to manage your own emotions in tough situations
  • Plan and prepare before strategic conversations with your team or stakeholders

Module 4

Managing Your Team

  • Understanding various management styles and how to use each one
  • Setting expectations
  • Defining roles and responsibilities
  • Motivating your team/individuals and raising overall performance

Who is this course for?

Anyone who is new to a management or supervisory position will benefit from this course.

Requirements

There are no formal requirements for this course.

Career path

After gaining some managerial experience, you may want to undertake an accredited management qualification such as the ILM Level 3 Award in Leadership and Management.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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