- Certification of Completion - Free
- Tutor is available to students
Digital certificate - Included
**Module 1: Introduction to Lone Working**
- Understanding the concept of lone-working
- Identifying common risks associated with lone-working
- Legal obligations and responsibilities of both employers and employees
**Module 2: Personal Safety**
- Situational awareness and risk assessment
- Conflict resolution and de-escalation techniques
- Personal safety equipment and tools
**Module 3: First Aid Essentials**
- Basic principles of first aid
- CPR (Cardiopulmonary Resuscitation) and AED (Automated External Defibrillator) training
- Treating common workplace injuries (cuts, burns, sprains, etc.)
**Module 4: Medical Emergencies**
- Recognizing and responding to medical emergencies (e.g., heart attack, stroke, allergic reactions)
- Administering first aid for specific medical conditions
**Module 5: Manual Handling Safety**
- The importance of proper manual handling
- Ergonomics and body mechanics
- Techniques for safe lifting, carrying, and moving objects
**Module 6: Lone Worker Communication**
- Effective communication tools and devices
- Establishing check-in procedures
- Emergency communication protocols
**Module 7: Emergency Response Planning**
- Creating a personalized emergency action plan
- Handling various workplace emergencies (e.g., fires, chemical spills)
- Evacuation procedures and assembly points
- Self-Care and Well-being
- Recognizing signs of stress and burnout
- Self-care strategies for lone workers
- Seeking help and support when needed
No prior knowledge or experience required
This training pack is aimed at anyone working in a role that requires health and safety training or wishes to improve their knowledge
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Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.