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We provide practical Credit Control training on real company files under the supervision of Qualified Accountants. A credit controller is responsible for recovering any unpaid money. This training covers areas such as Accounts Receivable, Accounts Payable, Telephone techniques, Credit law, Court orders and Insolvency procedures.
- Module One -Credit
The following topics are covered: Cutting down on credit; Bad debts; and Sales discounts.
- Module Two -Is My Customer Credit Worthy?
The following topics are covered: Credit application form; Trade references; Bankers references; Credit checks; and Credit insurance.
- Module Three -Credit Control Routines
The following topics are covered: Terms and conditions of sale; Interest; Invoices and Aged debt analysis and debt turn.
- Module Four -Debt Recovery Through the Courts
The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2).
- Module Five - Statutory Demands, Insolvency and Bankruptcy
The following topics are covered: Statutory demands; Insolvency; Winding up petitions; Voluntary arrangements; and Administration orders.
- Module Six -VAT & Tax Relief for Bad Debts
The following topics are covered: What VAT relief is available?; How to claim relief; and Tax relief.
- Module Seven- Telephone Communication
The following topics are covered: Telephone skills; Handling problems and objections; Dealing with difficult customers and controlling anger; and How to gain commitment to pay.
- Module Eight- Written Communication
The following topics are covered: When to choice written forms of communication; Email verses letters and When is each format appropriate?; Sample letters (Request for payment, Demand for payment and Legal demand for payment).
Who is this course for?
Practical Credit Control Training is ideal for anyone looking to peruse a career in Finance sector.
Credit Control Training has no requirements
Credit Control Training can prepare you for jobs such as Accounts Receivables, Accounts Payable and Credit Controller
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.