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We provide practical Credit Control training on real company files under the supervision of Qualified Accountants. A credit controller is responsible for recovering any unpaid money. This training covers areas such as Accounts Receivable, Accounts Payable, Telephone techniques, Credit law, Court orders and Insolvency procedures.
- Module One -Credit
The following topics are covered: Cutting down on credit; Bad debts; and Sales discounts.
- Module Two -Is My Customer Credit Worthy?
The following topics are covered: Credit application form; Trade references; Bankers references; Credit checks; and Credit insurance.
- Module Three -Credit Control Routines
The following topics are covered: Terms and conditions of sale; Interest; Invoices and Aged debt analysis and debt turn.
- Module Four -Debt Recovery Through the Courts
The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2).
- Module Five - Statutory Demands, Insolvency and Bankruptcy
The following topics are covered: Statutory demands; Insolvency; Winding up petitions; Voluntary arrangements; and Administration orders.
- Module Six -VAT & Tax Relief for Bad Debts
The following topics are covered: What VAT relief is available?; How to claim relief; and Tax relief.
- Module Seven- Telephone Communication
The following topics are covered: Telephone skills; Handling problems and objections; Dealing with difficult customers and controlling anger; and How to gain commitment to pay.
- Module Eight- Written Communication
The following topics are covered: When to choice written forms of communication; Email verses letters and When is each format appropriate?; Sample letters (Request for payment, Demand for payment and Legal demand for payment).
Who is this course for?
Practical Credit Control Training is ideal for anyone looking to peruse a career in Finance sector.
Credit Control Training has no requirements
Credit Control Training can prepare you for jobs such as Accounts Receivables, Accounts Payable and Credit Controller
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