Finance | Credit Control Practical Training

Accounts Assistant Training with Qualified Accountants

KBM training


£250 inc VAT
Payment options

1.Train now & Pay Later @ 0% APR

Prices advertised are per software and may vary depending... Read more

Study method
Online, self-paced
106 Hours
Access to content
Access until course completion
No formal qualification
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

47 students enquired about this course

Add to basket or enquire

Enquire now


We provide practical Credit Control training on real company files under the supervision of Qualified Accountants. A credit controller is responsible for recovering any unpaid money. This training covers areas such as Accounts Receivable, Accounts Payable, Telephone techniques, Credit law, Court orders and Insolvency procedures.

Course media


  • Module One -Credit

The following topics are covered: Cutting down on credit; Bad debts; and Sales discounts.

  • Module Two -Is My Customer Credit Worthy?

The following topics are covered: Credit application form; Trade references; Bankers references; Credit checks; and Credit insurance.

  • Module Three -Credit Control Routines

The following topics are covered: Terms and conditions of sale; Interest; Invoices and Aged debt analysis and debt turn.

  • Module Four -Debt Recovery Through the Courts

The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2).

  • Module Five - Statutory Demands, Insolvency and Bankruptcy

The following topics are covered: Statutory demands; Insolvency; Winding up petitions; Voluntary arrangements; and Administration orders.

  • Module Six -VAT & Tax Relief for Bad Debts

The following topics are covered: What VAT relief is available?; How to claim relief; and Tax relief.

  • Module Seven- Telephone Communication

The following topics are covered: Telephone skills; Handling problems and objections; Dealing with difficult customers and controlling anger; and How to gain commitment to pay.

  • Module Eight- Written Communication

The following topics are covered: When to choice written forms of communication; Email verses letters and When is each format appropriate?; Sample letters (Request for payment, Demand for payment and Legal demand for payment).

Who is this course for?

Practical Credit Control Training is ideal for anyone looking to peruse a career in Finance sector.


Credit Control Training has no requirements

Career path

Credit Control Training can prepare you for jobs such as Accounts Receivables, Accounts Payable and Credit Controller

Questions and answers


Currently there are no reviews for this course. Be the first to leave a review.


What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


Mobile Navigation