Finance | Credit Control Practical Training

We provide practical Credit Control training on real company files under the supervision of Qualified Accountants. A credit controller is responsible for recovering any unpaid money. This training covers areas such as Accounts Receivable, Accounts Payable, Telephone techniques, Credit law, Court orders and Insolvency procedures.

• Module One -Credit

The following topics are covered: Cutting down on credit; Bad debts; and Sales discounts.

• Module Two -Is My Customer Credit Worthy?

The following topics are covered: Credit application form; Trade references; Bankers references; Credit checks; and Credit insurance.

• Module Three -Credit Control Routines

The following topics are covered: Terms and conditions of sale; Interest; Invoices and Aged debt analysis and debt turn.

• Module Four -Debt Recovery Through the Courts

The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2).

• Module Five - Statutory Demands, Insolvency and Bankruptcy

The following topics are covered: Statutory demands; Insolvency; Winding up petitions; Voluntary arrangements; and Administration orders.

• Module Six -VAT & Tax Relief for Bad Debts

The following topics are covered: What VAT relief is available?; How to claim relief; and Tax relief.

• Module Seven- Telephone Communication

The following topics are covered: Telephone skills; Handling problems and objections; Dealing with difficult customers and controlling anger; and How to gain commitment to pay.

• Module Eight- Written Communication

The following topics are covered: When to choice written forms of communication; Email verses letters and When is each format appropriate?; Sample letters (Request for payment, Demand for payment and Legal demand for payment).

Practical Credit Control Training is ideal for anyone looking to peruse a career in Finance sector.

Credit Control Training has no requirements

Credit Control Training can prepare you for jobs such as Accounts Receivables, Accounts Payable and Credit Controller