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Feedback: Giving, Receiving, and Using


Ed-Next

Summary

Price
£30 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

We all experience feedback in our work and personal lives. When someone shares an opinion about our performance and behavior, it is feedback. When the feedback is negative, we call it criticism. Positive feedback is considered praise. Feedback, whether in the form of criticism or praise, is important because it helps us better understand ourselves and make improvements. Whether we like it or not, our peers, subordinates, and supervisors form opinions of us through our interactions with them. Our willingness to listen to feedback allows us to use it to grow and develop. This course discusses feedback, how to give it, how to receive it, how to ask for it, and how to use it.

Course media

Description

After completing this course, you should be able to:

  • Define different types of feedback.
  • Recognize the DESC model for giving feedback.
  • Identify how to give someone else feedback.
  • State several strategies for receiving and using feedback.
  • Recall how to ask others for feedback.

You must make an 80% or higher on the final quiz to pass this online course. Once you pass the online course and complete your course survey, you will be able to print your certificate of completion from inside the course.

Who is this course for?

Anybody interested in developing their communication

Requirements

No prior qualification rquired

Career path

Application of principles learnt in this course

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.