Feedback: Giving, Receiving, and Using
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Summary
- Exam(s) / assessment(s) is included in price
Overview
We all experience feedback in our work and personal lives. When someone shares an opinion about our performance and behavior, it is feedback. When the feedback is negative, we call it criticism. Positive feedback is considered praise. Feedback, whether in the form of criticism or praise, is important because it helps us better understand ourselves and make improvements. Whether we like it or not, our peers, subordinates, and supervisors form opinions of us through our interactions with them. Our willingness to listen to feedback allows us to use it to grow and develop. This course discusses feedback, how to give it, how to receive it, how to ask for it, and how to use it.
Course media
Description
After completing this course, you should be able to:
- Define different types of feedback.
- Recognize the DESC model for giving feedback.
- Identify how to give someone else feedback.
- State several strategies for receiving and using feedback.
- Recall how to ask others for feedback.
You must make an 80% or higher on the final quiz to pass this online course. Once you pass the online course and complete your course survey, you will be able to print your certificate of completion from inside the course.
Who is this course for?
Anybody interested in developing their communication
Requirements
No prior qualification rquired
Career path
Application of principles learnt in this course
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.