Fast Track to Successful People Management and Team Leadership

An intensive management course full of practical steps to help you get started as a team leader. We will focus on key knowledge, skills and behaviours needed by managers to be confident in their new role.

Take three days out of the office to concentrate on finding out your style and how to positively approach team responsibilities such as giving feedback, coaching, enhancing motivation, managing change, communicating strategic objectives and addressing poor performance.

You will also pick up tips to successfully deal with day-to-day challenges such as team meetings, information overload, and email management. You will feel confident applying what you learnt thanks to the experienced facilitator’s insight and plenty of practice time using real workplace situations. You will leave fully equipped with a practical toolkit of best practice management techniques and a personal application plan.

What will I learn?

By the end of this course you will be able to:

• Define your role as both a manager and a leader.
• Establish clear objectives and standards of performance for your team.
• Motivate, manage and lead your team to meet objectives and deliver results.
• Plan and prioritise your workload using effective delegation, goal planning and key skills for managing information.
• Deal effectively with difficult behaviour by providing constructive feedback.
• Use your communication skills assertively to manage better meetings and influence your team.

What will it cover?

Stepping Up to Your New Role

• What is required of you? Role and responsibilities
• The role and behaviours of successful leaders
• Making the transition to a manager of others - find your leadership style
• Meeting the demands of your team
• Your role and how it fits in the organisation’s purpose
• Organisational culture, visions, missions and strategies

Team Building, People Management and Motivation

• Distinguish team roles and responsibilities
• Create the ability to recognise and manage the different roles
• Maximise and maintain input and motivation
• Theories of motivation and their impact in the workplace
• Practical ideas on how to motivate your team
• Recognise the signs of demotivation - tools and techniques to turn this around

Successful Interpersonal Communication

• Overcoming the barriers to effective communication
• Building relationships through questioning and listening
• Communicating more assertively in team meetings
• Influencing and persuading colleagues

Personal Effectiveness, Time Management and Delegation

• Techniques for self-management including how to prioritise and plan effectively
• Identifying key result areas
• Deal with information overload
• The process of delegation and its benefits
• Learn a model for effective delegation
• Identify and overcome the barriers to effective delegation

Enhancing Team Performance through Coaching and Development

• Identify the team’s coaching and training needs
• Coaching skills for managers
• Provide recognition and feedback using a structured approach
• Respond to poor performers

Dealing with Conflict

• Identify your preferred influencing style
• Recognise the influencing behaviours of your team members
• Deal with difficult people and situations assertively
• Handle conflict within the team and promote cooperative behaviour
• Recognise and adapt your preferred style for resolving conflict

Managing Change

• Understanding the nature of change
• A model for implementing change
• Appreciate people’s reactions to change and manage them effectively

Your Future Development

• Your facilitator will coach and assist you to develop a personal application plan to implement on your return to work.

Suitable for new supervisors, team leaders and managers who have no prior training.

This demanding programme will enable you to hit the ground running in your new role.

Further courses to consider

• CMI Level 3 Award in Principles of Management and Leadership - Foundations for Excellence
• CMI Level 3 Certificate in Principles of Management and Leadership
• An Introduction to Strategy
• Conducting Successful Appraisals and Reviews
• Confident Recruitment and Selection Skills
• Time Management for Managers
• Successful Delegation for Efficient and Motivated Teams