Facilities Management

Level 5 Diploma Endorsed by ABC Awards I Exam Included I MCQ based assessment I Tutor Support

Course Gate


Save 96%
£10 inc VAT (was £300)
Offer ends 11 April 2020
Study method
Online, self-paced
320 Hours
Access to content
Lifetime access
Endorsed by ABC Awards
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

11 students purchased this course


Take steps to become an experienced facilities manager and ensure that buildings and their services meet the needs of people that work in them, with the Facilities Management. This diploma course is endorsed by ABC Awards – a regulated organisation that ensures professional, reputable certification for further education.

In this comprehensive course, you will receive practical training in all areas of facilities management, from exploring the facilities life cycle to inventory management. Our experienced instructor will teach you everything you need to know about maintaining the working environment and providing a quality service.

By the end of this training program, you will be equipped with the practical skills and knowledge to manage facilities of all types, including hospitals, retail stores, hotels and office buildings.

Learning Objectives

  • Understand the purpose, nature and scope of facilities management
  • Know the proper use of facilities management terms and definitions
  • Learn about sustainability in facilities management, sustainable developments and trends
  • Demonstrate an in-depth understanding of the facilities life cycle, from design to construction and maintenance
  • Familiarise with the role of a facilities operations manager
  • Develop your understanding of the fundamental steps in inventory management and waste management
  • Understand how to evaluate life-cycle costs in facilities management
  • Earn a formal qualification in facilities management to fast track your career
  • Learn about quality control, inspections, reporting and record-keeping
  • Develop your project management skills and demonstrate an understanding of a project’s life cycle


Endorsed by ABC Awards

Course media


Facilities Management

Course Outline

Module 1: Facility Management

Introduction to Facility Management

  • What is FM?
  • The Strategic Role of Facilities Management
  • The Nature of Facility Management
  • Management of the Organisation
  • Lease Administration
  • The Development of a Facility Management Philosophy
  • Sourcing Facilities Services
  • Facilities Management: A World Of Skilled Work
  • Importance of Facility Management
  • What Benefits Does Facilities Management Offer?
  • How is a Facility Correctly Managed?

Terms and Definitions

  • Asset register
  • Building fabric
  • Building management system (BMS)
  • Building physicist
  • Computer-aided facilities management system (CAFM)
  • Computer-aided maintenance management system (CMMS)
  • Facilities maintenance
  • Maintenance plan
  • Maintenance policy
  • Maintenance strategy
  • Operational plan
  • Plus much more

Module 2: Facilities Management in the Workplace

  • Buying Gas, Electricity and Water
  • How to Get the Best Deal
  • Large Energy Users
  • Combined Heat And Power
  • Integrated Power
  • Open Systems in Building Control
  • Avoiding Power Failures
  • Checking Utility Invoices
  • Meter-Reading Errors
  • Measuring Energy Efficiency
  • Energy-Efficiency
  • Improvement Programmes
  • Plus much more

Module 3: Sustainable Development and Facilities Management

Sustainable Development and Facilities Management

  • What is Sustainable Development and Facilities Management?
  • The Growing Age of Facilities Management
  • De?nitions of Facilities Management
  • Business Challenges for FM
  • Global Maturity of Facilities Management
  • What is Sustainable Development?
  • What Does Sustainable Development Mean?
  • Corporate Responsibility
  • Global Alliance for Building Sustainably (GABS) Charter
  • Requirements for Facilities Managers
  • Strategic Challenges
  • Performance Indicators

Facilities Life Cycle

  • Life Cycle Facilities Approach
  • Sustainable Buildings
  • Building Life Cycle
  • Whole-Life Value
  • Design, Build, Finance, Operate (DBFO)
  • Corporate Strategy
  • Achievement of Business Benefit

Module 4: Facility Operations

  • Introduction
  • Mechanical and Electrical
  • Indoor Air Quality
  • Energy Efficiency Programme
  • Performing an Energy Audit
  • Preliminary Audit
  • Costs Savings
  • Comprehensive Audit
  • Training Programme
  • Planned Maintenance Schedules
  • Plus much more

Module 5: Operations and Maintenance

  • Contracting and Types of Contracts
  • The Major Advantages of Job Order Contracting are
  • Elimination of Change Orders
  • Partnering
  • Automation
  • Facility Operations
  • Plant Operations
  • Energy Management
  • Hazardous Waste Management
  • Asbestos
  • Other Waste
  • Recycling
  • Inventory Management

Module 6: Facilities Maintenance Planning, Budgeting and Method

Facilities Maintenance Planning

  • Assessment of Maintenance Planning
  • Facility Assets and Maintenance Resources
  • Maintenance Planning Process

Maintenance Costs, Finance and Methods

  • Maintenance Methods
  • Planned Maintenance
  • Preventive Maintenance
  • Unplanned Maintenance

Factors Affecting Maintenance

  • Health and Safety
  • Initial Review
  • Materials and Components

Module 7: Performance and Installations Management

Performance and Information Management

  • Quality Control
  • Inspections
  • Frequency of Inspection
  • Reporting
  • Information Management
  • Records and Documents
  • Building Log-book and Building Manual
  • Drawings
  • Specifications and Schedules

Installations Management

  • Mechanical installations
  • Electrical installations
  • Fire protection
  • Building management system
  • Manuals, registers and inventories
  • Structure of maintenance manual
  • Engineering installations

Module 8: Project Management

  • Introduction
  • Project Definition
  • Project Characteristics
  • Project Performance Dimensions
  • Project Life Cycle
  • Conceptualisation Phase
  • Life Cycle Path
  • Project Classification
  • Project Management
  • Benefits of Project Management Approach
  • Economic and Market Analysis
  • Technical Analysis
  • Environmental Impact Studies
  • Objectives of Environmental Impact Studies
  • Plus much more

Module 9: Human Resource Management

  • What is Human Resource?
  • What is HRM?
  • The Role of HRM
  • Development of Workplace Policies
  • Compensation and Benefits Administration
  • Training and Development
  • Dealing with Laws Affecting Employment
  • Strategic HRM
  • Functions of Human Resource Management
  • What Do We Mean by ‘Multiculturalism’?
  • Multiculturalism and the UK
  • The Benefits of Multiculturalism in the Workplace
  • How Can Language Translation Support Multiculturalism?
  • Recruitment and Selection Process
  • Plus much more

Module 10: Real Estate Management, Client Delivery Models & Outsourcing

Real Estate Management

  • What is Real Estate?
  • Purchase or Lease?
  • The Buy-Lease Analysis
  • Advantages of Purchasing
  • Advantages of Leasing
  • Sale-Leaseback
  • The Negotiating Process
  • Site Selection and Acquisition
  • Plus much more

Client Delivery Models

  • Client Delivery Models as Strategic Partnerships
  • In-House Delivery Model
  • Bundled Contracts (Or Single Sourced Service)
  • Total Facilities Management

Outsourcing of Services or In-House Staff

  • What is Outsourcing?
  • Why Do Companies Outsource?
  • Cost Reduction
  • Access to More Talent
  • Flexibility
  • Speedy Hiring Process
  • Fresh Perspectives
  • Plus much more


Endorsed Certificate of Achievement

At the successful completion of the course, the learners can order an endorsed certificate by paying the accreditation fee of £108.There is an additional £10 postal charge for international students.

Certificate of Completion from Course Gate

At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students.

Who is this course for?

This endorsed Diploma in Facilities Management is ideal for aspiring facilities managers and existing managers who want to update their skills and knowledge. Our online courses are specially designed for distance learning, offering flexible virtual classroom modules that can be studied on a full-time or part-time basis. Increase your chances of working for a top organisation and gain a formal qualification online to take your career to the next level.

Career path

This advanced diploma in Facilities Management provides a stepping stone to work your way up to becoming a successful facilities manager. Career opportunities and roles in the field include:

  • Facilities Manager
  • Facilities Coordinator
  • Facilities Assistant

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Currently there are no reviews for this course. Be the first to leave a review.


Mobile Navigation