Facilities Management - Diploma

Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 160 CPD Points | Free Project Management Course

Staff Training Solutions


Save 99%
£10 inc VAT (was £1,100)
Offer ends 01 March 2021
Study method
Online, self-paced
400 hours
Level 7 Diploma Facilities Management (Endorsed certificate)
160 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

256 students purchased this course

Add to basket or enquire


Facilities Management

Diploma of achievement in Facilities Management Level 7. Additional CPD Accredited Facilities Management Certificate with 160 CPD points available without extra study. The course comes with easy to understand e-learning study materials.

Study online for a Level 7 Facilities Management Diploma and explore a world of incredible career opportunities! Explore the functions and objectives of professional facilities management at the highest level, with complete tutor support provided from start to finish!

Also referred to simply as facilities Management, facilities management comprises a variety of disciplines and interconnected responsibilities. The ultimate goal of which is to oversee asset management for large and small organisations alike, taking charge of property, physical infrastructure, human resource management and vendor relations. According to the International Facilities Management Association (IFMA), this fascinating field “considers the coordination of people, place, process, and technology.” Across public and private sectors alike, facilities management ensures an organisation has the resources and infrastructure needed to perform its functions effectively and efficiently. From building maintenance and renovations to contract management to security to sustainability, the facilities manager oversees a long list of responsibilities. A dynamic and demanding field, which can also be highly-lucrative for successful candidates.

This exclusive Level 7 Facilities Management Diploma provides a comprehensive introduction to one of the world’s most sought-after specialist fields. Study the functions and objectives of facilities management at an advanced level, building the skills and knowledge you’ll need to pursue a rewarding career for life. With no prior knowledge or experience necessary, course content gradually introduces the various interconnected disciplines that form the foundation of facilities management. Examine the art of effective vendor relations and contract management, the importance of quality management, strategies for improving human resource management and the purpose of contingency planning. Learn how to become an invaluable contributor in any organisational setting, as you work your way towards and endorsed Level 7 Facilities Management Diploma!

Enrol today and a rewarding career in facilities management could be right at your fingertips!

Facilities Management - Learning Objectives

The objective of this course is to instil candidates with the specialist skills and knowledge needed to pursue a fulfilling career in facilities management. Irrespective of background and experience to date, learners are primed with the confidence to pursue their most ambitious goals. Each of the main responsibilities in the field of facilities management is dissected and examined at the deepest level. Ideal for newcomers and existing members of the workforce alike, this Level 7 Facilities Management Diploma could fast-track your progression up the career ladder.

By developing a deeper understanding of the functions and objectives of facilities management, you stand a much better chance of building a successful career. From start to finish, your personally-assigned tutor will provide the support and feedback you need to successfully complete the course. After which, you’ll have the opportunity to put your new skills and knowledge to use in the practical setting of your choosing.

Upon completion, learners will have examined the most important concepts and teachings at the heart of successful facilities management, including:

  • Occupancy and human factors
  • Operations and maintenance
  • Human resource management
  • Sustainability
  • Facility IT management
  • Risk management
  • Safety and security
  • Communication
  • Performance and quality
  • Leadership and strategy
  • Real estate
  • Project management
  • Finance and business management

Facilities Management - Course Benefits

Our dynamic database of courses welcomes applicants from all over the world, with none of the usual restrictions or entry-requirements. Enrol today and enjoy a variety of perks and privileges including:

  • Complete provision of all supporting documentation and learning resources needed to successfully complete the course.
  • Expert tutor support provided throughout, ensuring you gain maximum value from your studies.
  • Total convenience and flexibility, with round-the-clock access to our digital learning platform and no deadlines to worry about.
  • Premium course materials and study aids, created by a team of industry veterans and noted academics.
  • The opportunity to enrich your long-term outlook with an endorsed Level 7 Facilities Management Diploma on your CV!


Level 7 Diploma Facilities Management (Endorsed certificate)


160 CPD hours / points
Accredited by The CPD Standards Office

Course media


Facilities Management - Level 7

Course Outline

From job-market newcomers to successful business owners, this Level 7 Facilities Management Diploma could make a significant contribution to your ongoing professional development. Your tutor will provide complete support throughout the following 13 course modules - each of which concludes with an online assessment to measure your understanding of the subject matter:

Module 1 - Introduction to Successful Facility Management

This module covers the following topics:

  • Facility Management
  • Types of Organizations
  • Considerations for Organizing a Department
  • Non-Profit and Not for Profit Organizations
  • Organizing the Department
  • Personality and Skills of Facility Personnel
  • Facility Management Leadership
  • Strategic and Annual Planning
  • The Annual Work Plan
  • Plus more

Module 2 - Operations and Maintenance

This module covers the following topics:

  • Human Resources Management
  • Communications
  • Plant Operations
  • Indoor Air Quality
  • Inventory Management
  • Communications and Wire Management
  • Relocation and Move Management
  • Furniture Installation
  • Plus more

Module 3 - Vendor Management & Outsourcing

This module covers the following topics:

  • Vendor Management
  • Identifying the Right Source of Supply
  • Selecting a Source
  • Learning Cycle and Training
  • Pitfalls of Learning curve
  • Systematic Training Needs Analysis
  • Materials Management Computerisation
  • Plus more

Unit 4 - Contracting and Types of Contracts

This unit covers the following topics:

  • Essential Elements of a Contract
  • Lump sum Contracts
  • Unit Price Contracts
  • Purchase Orders as Contracts
  • Selection of Type of Contract
  • Plus more

Unit 5 - Project Management

This unit covers the following topics:

  • Project Life Cylce
  • Strategic Plan
  • Product Description
  • Project Selection Criteria
  • Project Charter
  • Resource or Project Costs
  • Human Resource Costs
  • Administrative Costs
  • Risk Planning
  • Building Deliverables
  • Monitoring and Control
  • Communications Management
  • Plus more

Unit 6 - Managing Quality in Projects

This unit covers the following topics:

  • Determining the Quality Policy
  • Planning for Quality
  • Using a Benefit/Cost Analysis
  • Applying Benchmarking Practices
  • Creating a Flow Chart
  • Applying Quality Assurance
  • Completing a Quality Audit
  • Preparing for Quality Control
  • Plus more

Module 7 - Supervising Others

The module covers the following topics:

  • Active Listening Techniques
  • Tips for Becoming a Better Listener
  • Questioning Skills
  • Probing Techniques
  • Orders, Requests, and Suggestions

Unit 8 - Managing Human Resources

This unit covers the following topics:

  • Functions of the Human Resource Management (HRM)
  • Code Of Ethics Of Human Resources
  • Functions of the Human Resources Management
  • Plus more

Unit 9 - Effective Team Management

This unit covers the following topics:

  • Better Team Building Process
  • Establishing Team Norms
  • Team Contracts
  • Working as a Team
  • Building Team Trust
  • Plus more

Unit 10 - Organisational Skills

This unit covers the following topics:

  • About the Learning Organization
  • Achieving Personal Mastery
  • Our Personal Vision and Our Values
  • Strategies for Working with Mental Models
  • The Ladder of Inference
  • Achieving a Shared Vision
  • Team Learning
  • Systems Thinking
  • Plus More

Unit 11 - Motivating your Workforce

This unit covers the following topics:

  • Motivational Aspects
  • Reward Systems
  • Types of Incentives And Rewards
  • Employee Ownership
  • Reward Strategies
  • Wage Structures
  • Developing a Pay Structures
  • Plus More

Unit 12 - Communication Techniques in the Workplace

This unit covers the following topics:

  • Communication Styles
  • Dichotomies in Theory
  • Creating a Positive Self-Image
  • Seven Things People Determine from Your Appearance
  • Frame of Reference
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For

Unit 13 - Conflict Management

This unit covers the following topics:

  • The Conflict Resolution Process
  • Managing Challenging Situations
  • Steps for a Difficult Conversation
  • Frustrated Relationship
  • Developing Relationships
  • Establishing Credibility

Unit 14 - Facility Emergency Preparedness

This unit covers the following topics:

  • Estimate Probability of Occurrence
  • Emergency Planning
  • Categorizing Emergencies
  • Emergency Categories
  • Development of an Emergency Plan
  • Organizational Considerations
  • Command, Control, and Communications
  • Chain Of Command
  • Succession Responsibility
  • Facility Emergency Operations Center (FEOC)
  • Facility Manager Responsibilities
  • Emergency and Security Manager Responsibilities
  • Plus more

Unit 15 - Facility Security Management

This unit covers the following topics:

  • Facility Physical Security Goals
  • Protect People and Property
  • Facilities Security Responsibilities
  • Security Planning Considerations
  • Natural Access Control
  • Vulnerability Assessment
  • Facility security Implementation
  • Plus more

Unit 16 - Sustainability and Use of Resources

This unit covers the following topics:

  • What is Sustainability?
  • Setting future targets
  • Sustainability: a whole organisation approach
  • Reporting Progress and reviewing results
  • Plus more

Who is this course for?

Facilities Management - Level 7 Diploma

It’s becoming increasingly rare for individuals to ‘accidentally’ become successful facility managers. Instead, businesses expect facility managers to possess broad knowledge and a highly-developed set of specialist skills. Facilities managers play one of the most significant roles in optimising an organisation’s performance and safeguarding its future. For anyone looking to climb the career ladder in a facilities management capacity, targeted studies are mandatory. Likewise, anyone running their own business (or considering entrepreneurship opportunities) could find this Level 7 Facilities Management Diploma invaluable.

With no strict entry-requirements or time-restrictions to worry about, our flexible online study programmes are open to ambitious applicants from all backgrounds. We’ll provide everything you need to successfully complete the course, working at a time and pace that suit your lifestyle.

If you’re ready to take your career to the next level, we’re ready to show you the way - get started on your Level 7 Facilities Management Diploma today.


Facilities Management

There is no particular entry requirement.

OPTION-I: Endorsed Certificate of Achievement from ABC Awards

At the end of the course, learner can claim an endorsed certificate by paying £170 accreditation fee+postal charges.

Certificate of Completion

PDF Certificate - FREE

If you need hard copy of this certificate you will pay £25

OPTION-II: CPD Certificate

Upon successful completion of the course, a fee is payable for a CPD Accredited Diploma in PDF format or hard copy.

CPD Accredited Diploma (PDF format)=£30

CPD Accredited Diploma (Hardcopy)=£150

Postage Charges:

National £9

International £15

Career path

Facilities Management - Level 7 Diploma

Facilities Management studies could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following:

  • Asset Manager
  • Assistant Property Manager
  • Construction Manager
  • Director, Physical Plant
  • Developer
  • Energy Manager
  • Facilities Coordinator / Supervisor
  • Plant or Operations Manager

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Course rating
Leave a review

{{ getTruncatedSinglePointScore(item.OverallCourseRating) }} Star Review by {{ item.ReviewerName }} for {{ item.Title }}

{{ getLongDate(item.CreatedOn) }}
{{ item.Title }}
Reviewed by {{ item.ReviewerName }}
|Purchased {{ getHumanisedPassageOftime(item.PurchasedOn) }}
{{ item.ProviderName }} responded to this review
{{ getLongDate(item.ProviderResponseDate) }}
{{ results.length }} out of {{ totalResultsCount }} reviews


What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


Mobile Navigation