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Facilitation Skills : Level 5 Diploma

Level 5 CPD Certificate *Complete Course* | *FREE PDF Certificate* | 100 CPD Credits | Free Administration Course

Oxford Home Study College


£12 inc VAT
Study method
Online, self-paced
Course format What's this?
Reading material - PDF/e-book
450 hours
Access to content
Access until course completion
No formal qualification
100 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

31 students purchased this course

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Facilitation Skills

CPD Accredited Certificate with 100 CPD points. This Facilitation Skills course comes with easy to understand e-learning study materials.

Facilitation Skills plays a key role at the heart of every business of every size. Every effort to improve, enhance or simply change the way a business runs can be considered a Project. New products, new services, expansion, new customer care strategies – all the kinds of things that can work in favour of a business. That is, just as long as the Project’s result is as intended. Facilitation Skills is connected with the final result just as strongly as the viability of the project idea itself. In the wrong hands, even the simplest of projects can produce disastrous results. At the other end of the scale, superior Facilitation Skills can take what appears to be an impossible goal and turn it into a reality.

Facilitation Skills

This exclusive tutorial has been designed for anyone looking to explore the core basics of Facilitation Skills. Study the definitions and origins of Facilitation Skills, along with the important roles Projects play at the heart of the modern business. Learn about project constraints, useful tools and techniques for Facilitation Skills, the basics of budgeting and the importance of honed communication skills. Become a better problem-solver, study a breakdown of the project life cycle, learn how to build effective teams and explore the important underlying principles of Facilitation Skills.

Course Benefits

We’ve simplified the enrolment process for the benefit of ambitious learners worldwide. It takes just minutes to sign up, after which you’ll gain access to a range of exclusive benefits including:

  • Absolutely no time-restrictions or deadlines – you’re free to study in your own time at whatever pace suits your lifestyle.
  • The convenience of our 24/7 digital learning platform – access your course and all required study aids at any time and from any location.
  • Your own personally-assigned tutor – direct your questions and requests for support directly to your expert tutor at any time.
  • Unbeatable value for money – no hidden costs, no additional course materials or resources required to complete your studies.
  • The chance to study online from an accredited Level 5 Diploma in Facilitation Skills from a recognised awarding body.

Learning Objectives

This unique course has been designed for anyone looking to take better control of meetings and group events in the workplace. Course teachings cover the skills, talents and characteristics that come together to form the effective facilitator. The primary objective of the course is to familiarise the learner with the purpose, the value and the limitations of professional facilitation. Existing workers in HR, training or people-management positions will find this Level 5 Diploma in Facilitation Skills particularly useful. Enhance your promotion prospects, or explore a completely new career path with our full support and commitment.

An accredited Level 5 Diploma in Facilitation will enrich your career prospect with highly-transferrable skills and knowledge for life. From start to finish, you’ll be provided with expert assistance from your personally-assigned tutor, on-hand to answer your questions and mark your online assessments.

Upon completion of the course, successful candidates will benefit from a rich variety of invaluable skills and knowledge, including:

  • Significantly improved communication skills
  • Advanced motivational and people management skills
  • Advanced time-management and conflict-management skills
  • The confidence to handle challenging situations
  • Enhanced conflict management skills
  • An understanding of effective facilitation techniques
  • The difference between facilitation, training and chairing
  • The confidence to climb the career ladder in a leadership role


100 CPD hours / points
Accredited by The CPD Standards Office

Course media


Facilitation Skills

Course Outline

This engaging Level 5 Diploma in Facilitation Skills is ideal for anyone looking boosts their knowledge and understanding of proactive facilitation in a professional setting. Course content is delivered over a series of ten units, which conclude with online assessments your tutor will mark and return.

Module 1 - Facilitation Skills Basics

This Facilitation Skills unit covers the following key topics:

  • Facilitation, Training, and Chairing
  • Large Group Exercise
  • Key Skills
  • Facilitation Skill Levels
  • Facilitation at a Glance

Module 2 - Facilitation Skills & Techniques

This Facilitation Skills unit covers the following key topics:

  • Top Techniques
  • Group Preparation

Module 3 - Providing Effective Feedback

This Facilitation Skills unit covers the following key topics:

  • Giving Feedback
  • The Feedback Process
  • One Step Further

Module 4 - Developing Active Listening Skills

This Facilitation Skills unit covers the following key topics:

  • What is Active Listening?
  • Demonstrating Listening
  • Tips for Becoming a Better Listener
  • Body Language Basics
  • Understanding Sympathy and Empathy
  • Creating the Right Mindset

Module 5 - Developing Communication Skills

This Facilitation Skills unit covers the following key topics:

  • My Shopping List
  • Active Listening
  • Asking Questions
  • Non-Verbal Messages

Module 6 - Developing Critical Thinking Skills

This Facilitation Skills unit covers the following key topics:

  • Defining Critical Thinking
  • Characteristics of a Critical Thinker
  • Common Critical Thinking Styles
  • Left- and Right-Brain Thinking
  • Whole-Brain Thinking

Module 7 - Developing Problem Solving Skills

This Facilitation Skills unit covers the following key topics:

  • Types of Thinking
  • Influence Strategies
  • Managing Relationships
  • A Simple Problem Solving Process

Module 8 - Conflict Resolution

This Facilitation Skills unit covers the following key topics:

  • What Is Conflict
  • Preventing Problems
  • Conflict Resolution Techniques

Module 9 - Individual and Group Techniques for Creativity

This Facilitation Skills unit covers the following key topics:

  • The RAP Model
  • Understanding Mind Mapping
  • Creating a Mind Map
  • Metaphors and Analogies
  • The Nine Intelligences

Module 10 - Working as a Facilitator

This Facilitation Skills unit covers the following key topics:

  • Facilitation, Training Chairing
  • How Facilitators Work
  • Roles of a Facilitator
  • Facilitation Skill Levels
  • Establishing Ground Rules

Who is this course for?

Facilitation Skills

Facilitation skills play a role of unique importance in almost every workplace environment. For those involved in training, coaching, mentoring, supervision, team leadership, HR or people management at any level, facilitation skills should be considered mandatory. The same also applies to senior management figures, business owners and entrepreneurs considering starting new businesses. Jobseekers may also find an accredited Level 5 Diploma in Facilitation Skills an effective tool for boosting their initial employment prospects. Our courses are open to candidates all over the world, with no entry-requirements to fulfil and no deadlines.

Facilitation Skills

Commit yourself to your continuous professional development and the future is yours for the taking. Stand out from the crowd as a prime prospect for promotion, or attract the attention of a new employer. Boost your CV with an accredited Level 5 Diploma in Facilitation Skills and enjoy enhanced career prospects for life! Whether looking to climb the career ladder or already assuming a leadership role, you’ll find the teachings of this quality course invaluable.

Facilitation Skills

It takes just minutes to get started, so why no enrol right now? Sign up online, or get in touch with our student support team if you have any questions!


Facilitation Skills

There is no particular entry requirement.

Option 1

CPD Accredited Certificate in Facilitation Skills (issued by CPD Standard Office)

(PDF format)=£30

(Hard copy)=£95+ postal charges

Option 2

Diploma in Facilitation Skills issued by OHSC (Courses for Professional Development)

PDF Certificate - FREE

Hard copy - £25 + postal charges

*Postage Charges: National £9, International £15

Career path

Facilitation Skills

Facilitation Skills can be put to practical use in almost any professional setting. Specific roles and job titles within the field of facilitation include:

  • HR Manager
  • Recruitment and Development Specialist
  • Director of Learning & Development
  • Director of Training & Coaching
  • Learning Community Facilitator
  • Teaching & Learning Facilitator

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.