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Executive Secretary and PA Training

ACCREDITED BY CPD & IAP | Free Digital Certificate Included | Unlimited Access 365 Days | Quality e-Learning Materials

1 Training

Summary

Price
£12 inc VAT
Study method
Online
Duration
38 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
38 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) not included in price, and must be purchased separately
  • Tutor is available to students
  • TOTUM card available but not included in price What's this?
335 students purchased this course

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Overview

Executive Secretary and PA Training

With experience, Secretaries, Personal Assistants and Administrators can progress to higher level jobs. For someone who is looking for work after school or college it is an ideal starting point and this course will teach you all you need to know.

Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.

What skills will I gain?

  • Microsoft Word, Excel, Powerpoint, Access and Outlook
  • Diary management, record keeping and filing
  • Business, report and e-mail writing
  • Handling confidential documents
  • Taking notes, dictating, and proofreading
  • Arranging interviews, bookings, and travel
  • Delivering mail
  • Speed reading and speed typing
  • Creating an effective CV and cover letter
  • Receptionist, customer service skills, and telephone skills
  • Bookkeeping, Quickbooks for payroll management
  • Invoicing and petty cash

CPD

38 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

COURSE CURRICULUM

Module 01 : Job Functions and Description of a Secretary & PA

  • Job functions and Description of a Secretary/ PA

Module 02 : Diary Management

  • Diary Management
  • Diary and Time Management with Outlook

Module 03 : Business Reports and Letter Writing

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing

Module 04 : E-Mails Writing Tips

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

Module 05 : Handling Confidential Documents

  • Handling Confidential Documents

Module 06 : Successful Meeting Minutes

  • Taking Minutes

Module 07 : Note Taking

  • Note Taking
  • Exercise Files: Note Taking

Module 08 : Data Management, Record Keeping and Filing

  • Data Management & Record Keeping

Module 09 : Appointment Booking and Arranging Interviews

  • Appointment Booking and Arrange an Interview

Module 10 : Delivering Postal Mail

  • Delivering Postal Mail

Module 11 : Dictating

  • Dictating

Module 12 : Customer Service and Telephone Handling Skills

  • Customer Service Basics Over the Phone
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers
  • Developing Inbound & Outbound Telephone Skills
  • Hot Telephone Tips

Module 13 : Organising a Meeting

  • Organising a Meeting

Module 14 : Bookkeeping

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

Module 15 : Invoicing/Petty Cash

  • Invoicing and Petty cash

Module 16 : Document Proofreading

  • Document Proofreading

Module 17 : Tips for Speed Reading

  • Tips for Speed Reading

Module 18 : Microsoft Word

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document

Module 19 : Microsoft Excel

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros

Module 20 : Microsoft PowerPoint

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering the Presentation
  • Reusing and Sharing Presentations

Method of assessment

  • At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

Certification

Upon the successful completion of the course, you will be awarded the “Certificate in Executive Secretary and PA Training”

KEY FEATURES

  • Gain an accredited UK qualification
  • Access to excellent quality study materials
  • Learners will be eligible for TOTUM Discount Card
  • Personalized learning experience
  • One year’s access to the course
  • Support by phone, live chat, and email

Who is this course for?

  • Job hunters & School leavers
  • students & graduates

Requirements

  • You must be 16 or over
  • You should have a basic understanding of English, Maths and ICT
  • You will need a computer or tablet with internet connection and the Microsoft Office suite installed on to it (or access to one)

Career path

With this diploma, you are able to fulfil various roles, such as:

  • Executive Assistant
  • Executive Secretary
  • Legal Secretary
  • Medical Secretary
  • Medical Receptionist
  • Office Administrator
  • Office Manager
  • Personal Assistant

Questions and answers

No questions or answers found containing ''.

Mbunwe Ethel Marci asked:

what if i am paying in CFA

Answer:

Dear Learner, The total course fee is £12 ONLY with no additional charges and you will receive a PDF certificate absolutely free upon successful completion of the course. Kindly note that as this is a fully online course, an online payment is required to register for this course. Best regards, Learner Support Team – 1Training

This was helpful. Thank you for your feedback.
Abdul Mubeen Mohammad asked:

When my course (Executive secretary/PA) will start, date please

Answer:

Dear Abdul Thank you very much for your query. Once you pay and enroll you must have received the login details with the link. Please contact the service provider 1 training instiute and meanwhile we will resend the logins after checking your details. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Sidra asked:

hi the whole course fee is how much plz let me know

Answer:

Dear Sidra, Thank you for your query. Please note that the full course fee of the Executive Secretary and PA course is £10. Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Rose asked:

Hi, How long will it take to access this course once I have paid?

Answer:

Kindly note that you will receive course access within 48 hours.

This was helpful. Thank you for your feedback.
Tiro asked:

38hours duration includes exams time or what? With 2 hours studying per day how long can take to complete course

Answer:

Dear Tiro, Thank you very much for your query. This course duration is 38 hours which is the time taken taken to complete studying the course material and it does not include the exam. At the end of the course learners will take an online multiple-choice question assessment test. You can do the course whenever it's convenient for you, However you will have access for 365 Days to the online portal. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Bandar Saudi asked:

Hi I purchased this course? but I cant find where shall I start ? and when exactly it will start

Answer:

Dear Bandar Thank you very much for your query. Once you pay and enroll you will recieve the link to login. Please check your email spam folder. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Nawina asked:

How do I register for a course?

Answer:

Dear Nawina Thank you very much for your query. Just click on the Add to basket and pay online to get enrolled. Then you will recieve the login details and the link to start the course. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Seyi asked:

Am highly interested in the course. I would like to know the necessary steps for commencement of the training?

Answer:

Dear Seyi Thank you very much for your query. You can pay and get enroll online. Once enrolled you will be receiving the login details and the link to start the course. Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Nicole asked:

very interested, sounds too good to be true, £10 for the full course...Amazing but are there ANY added/hidden costs along the way? Why so cheap?

Answer:

Dear Nicole Thank you very much for your query. Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish. We have reduced the price for this winter season. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Aleksandra asked:

how can i access the course? will i get any books sent to my address?

Answer:

Dear Aleksandra Thank you very much for your query. This is an online course which makes your life convenient to do studies. Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.The offer ends today, so hurry up and get the discount as you will receive 24/7 access. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Italia asked:

Hi what level is this course qualification equivalent to? level 2 or level 3?

Answer:

Dear Italia, Thank you for your query. Please note that the Executive Secretary and PA course is a course that calculates to your continuous professional development. This is not a formal qualification we are providing. The qualification we are providing is our own stand-alone qualification which is certified by CPD. This is not to be compared with any other levels set by any awarding body. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Yvellisse asked:

Hello Is this program a diploma or a certificate?

Answer:

Dear Yvellise, Thank you for the query. The Executive Secretary and PA is a CPD accredited certificate qualification If you pass the exam successfully then you will be awarded an Executive Secretary & PA Training certificate. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Claire asked:

Do I have to start the course straight away or can I defer it for a couple of months while I complete another qualification?

Answer:

Dear Claire. Yes. You will have 365 days unlimited course access with tutor support that you can start your course any moment within the given time. or You can make a request to hold the course until you are actually ready to start. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
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Reviews

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Course rating
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Service
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Content
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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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