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Secretarial & PA Diploma

Accredited by CPD & iAP | FREE PDF Certificate Included | Unlimited Access for 365 Days | Quality Study Materials


Global Edulink

Summary

Price
£69 inc VAT
Or £23.00/mo. for 3 months...
Study method
Online
Duration
45 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
45 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • TOTUM card available but not included in price What's this?

Overview

Executive Secretarial & PA Diploma

If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this qualification from Global Edulink is the perfect opportunity. The course focuses on building practical knowledge, so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner.

Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This Executive Secretarial & PA Diploma course (USA Standards) is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

Please Note: This Course is Based on USA Standards.

Students will be issued an official cover letter stating that you have completed 50 CPD hours at the completion of your Executive Secretarial and PA Diploma course.

  • Free E-certificate (No additional cost for e-certificates)

CPD

45 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

COURSE CURRICULUM

Module 01 : Job Functions and Description of a Secretary/ and PA

  • Job functions and Description of a Secretary/ PA

Module 02 : Diary Management

  • Diary Management
  • Diary and Time Management with Outlook – 2007
  • Diary and Time Management with Outlook – 2016

Module 03 : Business Reports and Letter Writing

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

Module 04 : E-Mails Writing Tips

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

Module 05 : Handling Confidential Documents

  • Handling Confidential Documents

Module 06 : Meeting Basics

  • Leading Productive Meetings

Module 07 : Note Taking

  • Active Listening and Note Taking
  • Exercise Files: Note Taking

Module 08 : Data Management, Record Keeping and Filing

  • Data Management & Record Keeping

Module 09 : Recruitment and Motivation

  • Employee Handling

Module 10 : Delivering Postal Mail

  • Postal Mail

Module 11 : Dictating

  • Dictating
  • Exercise Files Dictation

Module 12 : 12. Customer Service and Telephone Handling Skills

  • Customer Service Basics Over the Phone
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers
  • Developing Inbound & Outbound Telephone Skills
  • Hot Telephone Tips

Module 13 : 13. Bookkeeping

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

Module 14 : Invoicing/Petty Cash

  • Invoicing and Petty cash

Module 15 : Document Proofreading

  • Document Proofreading

Module 16 : Quickbooks for Payroll Management

  • Introduction to QuickBooks
  • Setting up the Employee Payroll
  • Running the Payroll
  • Exercise Files: QuickBooks for Payroll Management

Module 17 : Tips for Speed Reading

  • Tips for Speed Reading

Module 18 : Creating an Effective CV and Cover Letter

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV

Module 19 : Time Management

  • Introduction to Time Management
  • Productivity Principles
  • What, When, Where Process
  • Processing Email and Time Budgeting
  • Exercise Files: Time Management

Module 20 : Typing Speed Development

  • Effective Typing

Module 21 : Microsoft Word

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

Module 22 : Microsoft Excel

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

Module 23 : Microsoft Powerpoint

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering the Presentation
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

Module 24 : Microsoft Outlook

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

Method of Assessment

  • At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

Certification

  • Successful candidates will be awarded certificates for Diploma in Executive Secretarial & Personal Assistant Training.

Benefits you will gain

  • High-quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • The benefit of applying for TOTUM Discount Card.
  • Recognised Accredited Qualification.
  • Excellent customer service and administrative support

Who is this course for?

This course is especially suited for Office Administrators, PAs and Secretaries looking to further their careers

Requirements

This course requires no formal prerequisites and this certification is open to everyone

Career path

  • Personal Assistant – £25,143 per annum
  • Secretary – £19,554 per annum
  • Legal Secretary – £18,881 per annum
  • Medical Secretary – £20,332 per annum
  • Executive Assistant – £30,568 per annum

Questions and answers


No questions or answers found containing ''.


Marta asked:

Do any of the Units cover travel arrangements? I find this key to be a PA/EA however is not listed on the outline of the course?

Answer:

Dear Marta, Thank you for your Query. This course does not have any travel arrangement units, however this course is Recognised Accredited Qualification. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Fiona asked:

I'm a 57 year old, I already have audio/copy typing & reception/post office experience. How will this course be beneficial to me?

Answer:

Dear Fiona, Thank you very much for your query. If your career goal is to become a Personal Assistant or Executive Secretary. This course can provide you with the confidence and strengthened skill set to work your way to the top, On completion you will be left with many career options open for you in the modern corporate world. If you already hold an employment, this course could be the qualification that helps you in your career progression goals. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Valerie Haynes asked:

Is the Microsoft Word 2016? Does it include powerpoint, excel and outlook exams. Can you retake the course. What is the pass mark?

Answer:

Dear Valerie Thank you very much for your query. Yes it is Microsoft Word 2016 and includes Power point excel and outlook. and you will have a final exam. Yes you can retake the course with a subscription. However you will receive 365 days access to our learning platform to complete the course. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Daisy asked:

But what level is this course? Some recruiters require to fill in an online application form which only offers a selection of Level 5, Level 4 etc

Answer:

Dear Daisy Thank you very much for your query. This is a level 3 course. Having completed this course, you will be awarded the Executive Secretarial and PA Diploma by Global Edulink. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Iona asked:

Is there a final exam to do online at the end or are you assessed all the way through? Course work etc? Thanks

Answer:

Dear Iona Thank you very much for your query. At the end of the course comes a multiple choice online assessment, which offers instant grading thanks to an automatic marking system. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Ro asked:

This course includes only the first 7 units, is that correct ?

Answer:

Dear Ro Thank you very much for your query. This Diploma in Executive Secretarial and Personal Assistant covers the topics listed under the curriculum. There are 24 topics. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Joanne asked:

I have 25yrs experience as PA/Secretarial. Getting back into work, looking to refresh my skills as a Executive PA. What online course would be best?

Answer:

Dear Joanne Thank you very much for your query. This course suits you as with key 07 units, this Diploma course provides you with valuable administration skills to further your career as a Personal Assistant, Executive Secretary or Office Manager, or enhance your own business with new tools. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Hana asked:

Is this a 1 year access or lifetime access? Thank you!

Answer:

Dear Hana Thank you very much for your query. you will receive 24/7 access for 365 days to the learning platform once enrolled. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Natasha Walker asked:

What level Diploma is the online Executive PA Course?

Answer:

Dear Natasha Thank you very much for your query. On completion, successful candidates will receive “Diploma in Executive Secretarial and Personal Assistant Training”.Which is a professional qualification. Potential employers will view you as an asset and will recognize the level of commitment and skills you have displayed while studying this course. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Reviews

4.5
Course rating
93%
Service
86%
Content
93%
Value

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.