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Executive PA

Free PDF Certificate + Free COVID-19 Course included |Audio Visual Training| Video training|No hidden fee

Training Express Ltd


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£10 inc VAT (was £125)
Offer ends 23 January 2022
Study method
Online, self-paced
10 hours
Access to content
1 year
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

7 students purchased this course

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***Special Discount - Use code NEWYEAR for extra 10% off***

This Executive PA course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Executive PA course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

Key Features of the Executive PA Course :

Our trusted, high quality and affordable Executive PA course trains individuals to become experts in their field.

  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified professionals in the field
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

*** Additional Gifts ***

Free Coronavirus (COVID-19) Awareness Course

  • Demonstrate knowledge of how COVID-19 emerged
  • Understand how COVID-19 spreads and how to prevent it from spreading
  • Identify the symptoms of COVID-19 and which groups of individuals are most at risk
  • Comply with government health guidelines and maintain excellent hygiene
  • Free E - Certificate included

*** (Offer Ends Soon) ***


All of our courses, including this Executive PA course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.


Once you’ve successfully completed your Executive PA course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.


At the end of the Executive PA course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Course media


Course Curriculum

The detailed curriculum outline of our Executive PA course is as follows:

***Executive PA***

Executive PA Module 01 - Introduction to Admin Support Assistant

  • Executive PA – Role and Responsibilities of an Assistant / Secretary
  • Executive PA – Job Functions and Required Skills
  • Executive PA – Planning Work Details
  • Executive PA – Difference between Secretary and Assistant

Executive PA Module 02 - Introduction to Personal Assistant

  • Executive PA – Role and Responsibilities of PA / Secretary
  • Executive PA – Job Functions and Required Skills
  • Executive PA – Planning Work Details
  • Executive PA – Difference between Secretary and PA

Module 03 - Introduction to Office Administration

  • Executive PA – What does an Office Administrator Do?
  • Executive PA – What are the requirements for being a Successful Office Administrator
  • Executive PA – Education
  • Executive PA – Training
  • Executive PA – Certificate
  • Executive PA – Essential Skills for an Office Administrator
  • Executive PA – How to Become an Office Administrator
  • Executive PA – Key Challenges of an Office Administrator

Executive PA Module 04 - Skills of an Effective Administrator

  • Executive PA – Introduction
  • Executive PA – Three Skills Approach
  • Executive PA – Tips on How to Develop These Skills

Executive PA Module 05 - Introduction to Reception and Receptionist

  • Executive PA – Introduction to the Module
  • Executive PA – Topics to be Covered
  • Executive PA – Job Requirements and Work Environment
  • Executive PA – 21st Century Skills for a Receptionist
  • Executive PA – Duties and Responsibilities
  • Executive PA – Cover Letter and Resume for Receptionist

Executive PA Module 06 - Business Telephone Skills

  • Executive PA – Telephone Etiquette
  • Executive PA – Telephone Skills
  • Executive PA – Telephone Courtesy Tips
  • Executive PA – Domestic and International Calls
  • Executive PA – Voice-Mail Courtesy

Executive PA Module 07 - Representing Your Boss and Company

  • Executive PA – Competence
  • Executive PA – Professionalism
  • Executive PA – Importance of Professionalism at Work
  • Executive PA – Characteristics of Professionalism
  • Executive PA – Reflecting Brand Values
  • Executive PA – The Benefits of Having Core Values
  • Executive PA – Documenting the Core Values
  • Executive PA – Showcasing the Core Values
  • Executive PA – Working Toward Company Objectives

Executive PA Module 08 - Business Etiquette

  • Executive PA – Introduction to Business Etiquette
  • Executive PA – Importance of Business Etiquette
  • Executive PA – Types of Business Etiquette
  • Executive PA – How to Improve Business Etiquettes

Executive PA Module 09 - Mail Services and Shipping

  • Executive PA – The Office Mail
  • Executive PA – Mailing and Shipping Details
  • Executive PA – Addressing
  • Executive PA – Address Format
  • Executive PA – Layout for British Forces Post Office (BFPO)
  • Executive PA – Layout for International Destination
  • Executive PA – Wrapping and Packaging
  • Executive PA – Royal Mail Services
  • Executive PA – Alternatives to Royal Mail

Executive PA Module 10 - Travel Arrangements

  • Executive PA – Business Travel
  • Executive PA – Hotel Reservations
  • Executive PA – Transportation Reservations
  • Executive PA – Itinerary and Trip Checklist
  • Executive PA – International Travel

Executive PA Module 11 - Organising Meeting and Conferences

  • Executive PA – Meeting Arrangements
  • Executive PA – Types of Meeting
  • Executive PA – Scheduling Meetings
  • Executive PA – Meeting Minutes
  • Executive PA – Corporate Minutes
  • Executive PA – Conferences
  • Executive PA – Planning Conferences
  • Executive PA – Preparing Conference Material
  • Executive PA – During and After Conferences
  • Executive PA – Conference Notes

Executive PA Module 12 - Diary Management and Note-taking

  • Executive PA – Introduction to Diary Management
  • Executive PA – Different Types of Diary Management
  • Executive PA – How to Work on the Diary
  • Executive PA – Importance of Updated Diary System
  • Executive PA – Security and Confidentiality When Using a Diary System
  • Executive PA – Note Taking Methods
  • Executive PA – Tips for Note Taking
  • Executive PA – Importance of Note Taking

Executive PA Module 13 - Time Management

  • Executive PA – Activities Planning and Prioritising
  • Executive PA – Overcoming Procrastination
  • Executive PA – Crisis Handling
  • Executive PA – Organising Workspace to Make Better Use of Time
  • Executive PA – Planning of Meetings

Executive PA Module 14 - Record Keeping and Filing Systems

  • Executive PA – Keeping Accurate Records
  • Executive PA – Filing Systems
  • Executive PA – How to Alphabetise for Filing and Indexing
  • Executive PA – Handling Confidential Documents
  • Executive PA – Computer File Organising

Executive PA Module 15 - Business Writing Skills

  • Executive PA – Structures of Business Documents
  • Executive PA – Structures of Other Official Documents
  • Executive PA – Editing and Proofreading
  • Executive PA – What does a Proofreader do?
  • Executive PA – Proofreading
  • Executive PA – Proofreading Symbols
  • Executive PA – Proofreading on Paper & Screen
  • Executive PA – Strategies to Check for Specific Errors
  • Executive PA – Editing & Proofreading Strategies
  • Executive PA – Electronic Revision

Executive PA Module 16 - Organisational Skills

  • Executive PA – Organizing Daily Work
  • Executive PA – Organizing Workplace
  • Executive PA – Organizing Resources
  • Executive PA – Organizing Tools
  • Executive PA – Cultivating Organisational Habits

Executive PA Module 17 - Communication Skills

  • Executive PA – Effective Listening Skills
  • Executive PA – Verbal Communication
  • Executive PA – Non-Verbal Communication
  • Executive PA – Communication Strategies

Executive PA Module 18 - Customer Service

  • Executive PA – Introduction To Customer Service
  • Executive PA – The Power of Positive Thinking in Customer Service
  • Executive PA – Types of Difficult Customers and How to Help them
  • Executive PA – How to Deal with Difficult Customers
  • Executive PA – Aspects of Phone Etiquette
  • Executive PA – Using Proper Phone Language
  • Executive PA – Eliminate Phone Distractions
  • Executive PA – Inbound Calls
  • Executive PA – Outbound Calls
  • Executive PA – Handling Rude or Angry Callers
  • Executive PA – Handling Interoffice Calls

Executive PA Module 19 - Effective Planning and Scheduling

  • Executive PA – Work Breakdown Structure
  • Executive PA – Introduction to WBS
  • Executive PA – Deliverable & Phase-Based WBS
  • Executive PA – Steps for Creating WBS
  • Executive PA – Best Practices and Tips for WBS
  • Executive PA – Estimation Process and Resources Alignment
  • Executive PA – Estimating Durations
  • Executive PA – Increasing Estimation Accuracy
  • Executive PA – Task Dependencies
  • Executive PA – Dependency Definitions
  • Executive PA – Dependency Types
  • Executive PA – Aligning Resources with Activities
  • Executive PA – Resource Breakdown Structure
  • Executive PA – Resource Calander
  • Executive PA – Stages of Resource Scheduling
  • Executive PA – Definition
  • Executive PA – Allocation
  • Executive PA – Aggregation
  • Executive PA – Levelling
  • Executive PA – Resource Turnover
  • Executive PA – Project Planning
  • Executive PA – The Purpose of Project Planning
  • Executive PA – Project Planning Guide
  • Executive PA – Project Goals
  • Executive PA – Project Deliverables
  • Executive PA – Project Schedule
  • Executive PA – Support Plans
  • Executive PA – Human Resource Plan
  • Executive PA – Communications Plan
  • Executive PA – Project Management Pitfalls
  • Executive PA – Risk Management

Executive PA Module 20 - Invoicing/Petty Cash

  • Executive PA – Financial Record Keeping
  • Executive PA – Invoice
  • Executive PA – Petty Cash
  • Executive PA – Budgeting
  • Executive PA – Budgeting Process
  • Executive PA – Importance of Budgets

Who is this course for?

Anyone with a knack for learning new skills can take this Executive PA course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.


Executive PA

Learners do not require any prior qualifications to enrol on this Executive PA course.

Career path

This Executive PAcourse will lead you to many different career opportunities, here are few prospects:

  • Secretarial Manager: £44,000 - £47,000 per annum
  • Secretarial Administrator: £40,000 - £45,000 per annum
  • Admin: £25,000 - £30,000 per annum
  • Admin Assistant: £20,000 - £24,000 per annum

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.