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Executive PA

***Special Gifts: Free PDF & Hardcopy Certificate + Free Leadership Course, CPD Accredited | Lifetime Access


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Summary

Price
Save 99%
£10 inc VAT (was £1,250)
Offer ends 20 June 2021
Study method
Online, self-paced
Duration
10 hours
Access to content
Lifetime access
Qualification
No formal qualification
CPD
20 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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Overview

***Special Discount - Use code ONLINE10 for extra 10% off ***

This Executive PA Diploma Course is designed for professionals who want to thrive in their profession. The Executive PA course covers all the essential skills and knowledge needed to become specialised in this sector. You will learn real life knowledge and expertise from the industry experts and practitioners from this Executive PA course.

The Executive PA Course starts with the basic knowledge of Executive PA skills and gradually shares expertise knowledge. In this course you will get a complete idea of Executive PA skills with key concepts, strategies and in-depth knowledge. The Executive PA course is completely an online course. You can access this course from any part of the world with just a smart device and the internet.

By the end of this Executive PA course, you will get complete knowledge and marketable skills. The course also comes with an accredited certificate, which will add extra value to your resume and help you stand out in the job market. In short, Executive PA Course is the perfect course to fast track your career. So, why are you waiting? Enrol this course today!

What you will Learn ?

  • Understand Executive PA skills
  • Advanced organisational skills
  • Professional time management and prioritisation skills
  • Improved written and verbal communication skills
  • How to handle sensitive matters with discretion
  • Enhanced accuracy and attention to detail
  • Improved self-confidence and general motivation
  • The ability to remain calm under pressure
  • Detailed knowledge of all key secretarial functions
  • The opportunity to take your career to a higher level

Why Choose Our Executive PA course?

  • Accredited by CPD
  • Conducted by industry experts
  • Get Instant E-certificate
  • Fully online, interactive course with Professional voice-over
  • Developed by qualified professionals
  • Self paced learning and laptop, tablet, smartphone friendly
  • 24/7 Tutor Support

CPD

20 CPD hours / points
Accredited by The CPD Accreditation Group

Course media

Description

Course Curriculum

Module 1: Relationship Management

  • Executive PA - What the boss–assistant relationship means to your health and well-being
  • Executive PA - Image, perception and ?rst impressions
  • Executive PA - Tone of voice
  • Executive PA - Attitude
  • Executive PA - Managing your state of mind
  • Executive PA - The handshake
  • Executive PA - Professional Image
  • Executive PA - Appearance
  • Executive PA - Flirting
  • Executive PA - The beginning of a business relationship
  • Executive PA - What is expected of each other: setting down the parameters
  • Executive PA - Key attributes, skills and knowledge that bosses look for in an assistant
  • Executive PA - Working styles
  • Executive PA - Constant communication
  • Executive PA - Assumptions
  • Executive PA - Be proactive, anticipate needs, be prepared and exceed expectations
  • Executive PA - Be accountable: take pride in a high standard of work
  • Executive PA - Empathy
  • Executive PA - Honesty and integrity
  • Executive PA - Trust
  • Executive PA - Office politics
  • Executive PA - How to manage your boss

Module:2: Communication skills

  • Executive PA - Body language
  • Executive PA - Congruence
  • Executive PA - Visual, auditory and kinesthetic
  • Executive PA - Matching and mirroring (re?ecting)
  • Executive PA - Matching and mirroring angry people
  • Executive PA - Groups
  • Executive PA - Tone of voice
  • Executive PA - Eye contact
  • Executive PA - Use of space
  • Executive PA - The ‘influential’ right side
  • Executive PA - Hands
  • Executive PA - Posture
  • Executive PA - How to in?uence the ‘chemistry’ between you
  • Executive PA - E-mail communication
  • Executive PA - Listening skills
  • Executive PA - Questioning skills
  • Executive PA - Gossip
  • Executive PA - Understanding and communicating with different cultures

Module 3: Telephone Usage

  • Executive PA - Telephone manners
  • Executive PA - Taking and transferring calls
  • Executive PA - Answering a Colleague’s Telephone
  • Executive PA - Transferring a Call
  • Executive PA - Handling your boss’s calls
  • Executive PA - Taking messages
  • Executive PA - Screening calls
  • Executive PA - Protecting your employer
  • Executive PA - Courtesy
  • Executive PA - Telephone etiquette tips
  • Executive PA - Often-used numbers
  • Executive PA - Telephone companies
  • Executive PA - Voice mail etiquette
  • Executive PA - Answering services

Module 4: Meetings

  • Executive PA - Anatomy of a meeting
  • Executive PA - Types of corporate meetings
  • Executive PA - Scheduling meetings
  • Executive PA - Common Problems When Scheduling a Meeting
  • Executive PA - Scheduling meetings using Microsoft outlook’s calendar
  • Executive PA - Meeting agendas
  • Executive PA - Meeting minutes
  • Executive PA - Corporate Minutes
  • Executive PA - Resolutions
  • Executive PA - Office Meetings
  • Executive PA - Conferences
  • Executive PA - Planning for the Conference
  • Executive PA - Preparing Conference Materials
  • Executive PA - During the Conference
  • Executive PA - After the Conference
  • Executive PA - Conference Notes

Module 5: Time Management

  • Executive PA - Overview of time management
  • Executive PA - Controlling procrastination
  • Executive PA - Maintaining an activity list
  • Executive PA - Creating action plans
  • Executive PA - Keeping a to-do list
  • Executive PA - Scheduling

Module 6: Ergonomics - Your Health and Safety

  • Executive PA - The work stations
  • Executive PA - Apply work zone principles
  • Executive PA - The primary zone
  • Executive PA - The secondary zone
  • Executive PA - The reference zone
  • Executive PA - A tidy desk leads to a tidy mind
  • Executive PA - Your screen
  • Executive PA - Desk height
  • Executive PA - Chair
  • Executive PA - Principles of posture
  • Executive PA - Head
  • Executive PA - Neck/spine
  • Executive PA - Arms/wrists
  • Executive PA - Pelvis/thighs
  • Executive PA - Feet
  • Executive PA - Your keyboard
  • Executive PA - Ergonomic health breaks
  • Executive PA - Visual strategies
  • Executive PA - Exercises

Module 7: Networking

  • Executive PA - What is networking?
  • Executive PA - The benefits of networking
  • Executive PA - Where to network
  • Executive PA - The secrets of good networking
  • Executive PA - Remembering people’s names
  • Executive PA - Some general points
  • Executive PA - What to talk about while networking
  • Executive PA - Conclusion

Module 8: A Module to Share with Your Boss

  • Executive PA - Communication
  • Executive PA - What bosses should know to work effectively with their assistants
  • Executive PA - Expectations: communicate your expectations clearly

Module 9: How to motivate your assistant

  • Executive PA - Focus on the development of your assistant

Module 10: Your Future

  • Executive PA - Growing as the company grows
  • Executive PA - Learn about the business
  • Executive PA - Upgrade your skills
  • Executive PA - Recognizing a time for change
  • Executive PA - Finding a new job
  • Executive PA - Your resume
  • Executive PA - The interview

Module 11: Presentation Skills

  • Executive PA - Why makes presentations?
  • Executive PA - Preparing your presentation
  • Executive PA - Starting and Ending Your Presentation
  • Executive PA - Visual Aids
  • Executive PA - Handouts
  • Executive PA - Group presentations

Module 12: Office Management and Supervision

  • Executive PA - The role of the office manager
  • Executive PA - Building trust with your team
  • Executive PA - Conflict management
  • Executive PA - Minimizing Conflicts
  • Executive PA - Difficult People
  • Executive PA - How to Handle Difficult People

Module 13: Conclusion

  • Executive PA - Communication
  • Executive PA - Keeping up to date
  • Executive PA - Organizing for success
  • Executive PA - Yourself and others
  • Executive PA - Networking and career development
  • Executive PA - The future of the personal assistant/ executive assistant/secretary

Certification

By the successful completion of your course, you will get an instant accredited e-certificate. Our courses are fully accredited with updated industry knowledge and skills that aim at making you an expert in the field. The hard copy of the certificate is also available and can be sent to your address. The delivery charge is applicable which will be £4.99. All the certificates have no expiry dates but to stay updated and valued certificates are recommended to be renewed every year.

Who is this course for?

This course is ideal for those who work in or aspire to work in the following professions:

  • Admin
  • Secretary
  • PA
  • PA Executive
  • Anyone interested in learning this skill

Requirements

Learners do not require any prior qualifications to enrol on this course.

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.