Executive PA

FREE Excel Course | Interactive Audiovisual Lessons | Accredited Certificate | 10 CPD Points | 24x7 Access

One Education


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£10 inc VAT (was £425)
Offer ends 29 January 2021
Study method
Online, self-paced
8 hours
Access to content
12 months
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

7 students purchased this course

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Become a professional office executive/personal assistant/secretary with a special focus on organising & office skills with our Executive PA course. Simply enrol in this course (+ a CPD-accredited certificate) with a special discount, get certified instantly and advance your career today!

Like all the courses of One Education, this Executive PA Course is also designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.

We don’t just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support.

Our expert instructors are always available to answer all your questions and make your learning experience exquisite.

After completing the Executive PA Course, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.

If you want to learn about this topic and want to get professional qualifications, you should consider this Executive PA Course from One Education.

Why People Love This Executive PA Course From One Education

  • Instantly accessible CPD-accredited certificate on successful completion of this Executive PA Course
  • 24/7 access to the course for 12 months
  • Study at your own pace
  • No hidden fees or exam charges
  • Full Tutor support on weekdays (Monday – Friday)
  • Efficient assessment and instant results


10 CPD hours / points
Accredited by CPD Accreditation Group

Course media


Here at One Education, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. We aim always to provide value to our learners with quality courses.

Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this Executive PA Course.

The certification that you will receive upon completing this Executive PA Course will help to boost your resume and will help you stand out among your peers in the competitive job market.

Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One Education. Enrol now!

Course Curriculum Of The Executive PA Course

Here is a detailed course curriculum breakdown of Executive PA Course:

Executive PA

Module 1: Introduction to Personal Assistant

  • Role and Responsibilities of PA / Secretary
  • Job Functions and Required Skills
  • Planning Work Details
  • Difference between Secretary and PA

Module 2: Business Telephone Skills

  • Telephone Etiquette
  • Telephone Skills

Module 3: Representing Your Boss and Company

  • Competence
  • Professionalism
  • Reflecting Brand Values
  • Working Toward Company Objectives

Module 4: Mail Services and Shipping

  • The Office Mail
  • Mailing and Shipping Details
  • Royal Mail Services

Module 5: Travel Arrangements

  • Business Travel
  • Hotel Reservations
  • Transportation Reservations

Module 6: Organising Meeting and Conferences

  • Meeting Arrangements
  • Types of Meeting
  • Scheduling Meetings
  • Meeting Minutes

Module 7: Time Management

  • Introduction to Time Management
  • Aspects of Time Management
  • Overcoming Procrastination

Module 8: Record Keeping and Filing Systems

  • Keeping Accurate Records
  • Filing Systems
  • How to Alphabetise for Filing and Indexing

Module 9: Business Writing Skills

  • Structures of Business Documents
  • Structures of Other Official Documents

Module 10: Organisational Skills

  • Organising Daily Work
  • Organising Workplace

Module 11: Communication Skills

  • Effective Listening Skills
  • Verbal Communication

Module 12: Customer Service

  • Introduction To Customer Service
  • The Power of Positive Thinking in Customer Service
  • Types of Difficult Customers and How to Help them

Module 13: Effective Planning and Scheduling

  • Work Breakdown Structure
  • Estimation Process and Resources Alignment

Module 14: Invoicing/Petty Cash

  • Financial Record Keeping
  • Invoice
  • Petty Cash

Module 15: Document Proofreading and Editing

  • Introduction to Proofreading
  • What does a Proofreader do?

Method of Assessment

To assess your learning of this Executive PA Course, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.


After completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format for £9, or a hard copy can be sent to you via post, for just £15.

Who is this course for?

Executive PA Course is ideal for —

  • People looking to develop skills and expertise in office skills
  • People aspiring for new jobs/promotions as an office executive/secretary/personal assistant
  • Anyone looking to learn a new skill or acquire some knowledge


There are no specific prerequisites to enrol in the Executive PA Course. Anyone and everyone can take this course.

Executive PA Course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!

All you need is a passion for learning, literacy, and to be over the age of 16.

Career path

Executive PA Course will help you procure a job in the relevant field and will allow you to advance your career. Many different job opportunities will be available for you to explore after completing this course. This course also increases your competency to be eligible for promotions at work.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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