Skip to content

Executive PA

Advanced Diploma QLS Level 7 | 220 CPD Points | Free MS OFFICE, *Problem Solving Courses* FREE PDF Certificate*

Brentwood Open learning College


Save 99%
£10 inc VAT (was £1,100)
Offer ends 03 August 2021
Study method
Online, self-paced
620 hours
No formal qualification
220 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

382 students purchased this course

Add to basket or enquire


Executive PA

*** 2 Courses Bundle***

Advanced Diploma in Executive PA Level 7. Additional CPD Accredited Executive PA Certificate with 220 CPD points available with no extra study. This Executive PA course comes with easy to understand e-learning study materials.

*** 2 Free Gifts included Executive PA Course ***

***FREE Microsoft Office 2016 Course***

This Free Microsoft Office 2016 course covers the following topics:

  • Getting Started with Word
  • Identify the Components of the Word Interface
  • Microsoft Office Word, Excel, Powerpoint 2016
  • Word Documents
  • The Word Application Window
  • The Ribbon
  • The Backstage View
  • Plus Much More

***FREE Problem Solving Course ***

This Free Problem Solving course covers the following:

  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action
  • What it Means 9
  • Types of Decisions
  • Facts vs. Information
  • Decision-Making Traps

***This offer ends soon***

Executive PA Level 7 Course for the opportunity to earn an endorsed certificate from Certificate of Achievement. The field of Executive PA services is incredibly diverse, incorporating an extensive range of administrative functions. For some, it’s a case of providing secretarial services for established teams in an organisational setting. For others, PA services are provided exclusively for one high-ranking executive or business owner. In both instances, responsibility and dependability lie at the core of successful secretarial and PA careers. Executive PAs play an important role at the heart of large and small businesses worldwide. For those who succeed in advanced secretarial and PA roles, the rewards come thick and fast. From limitless earnings potential to long-term job security to a fulfilling and enjoyable lifestyle, it’s easy to understand the appeal of advanced Executive PA studies.

Our highest-level Executive PA course to date, this exclusive Level 7 Certificate is open for enrolment right now. Get to know the primary functions and responsibilities of PAs and secretaries, along with the skills and personal traits needed to thrive in the field. Take your communication skills to the next level, build a flawless eye for detail and master the art of effective time management. Develop the confidence, optimism and motivation you’ll need to reach the very top of the latter as an elite PA or specialist secretary. Whether pursuing promotion or considering a career change, this Level 7 Executive PA certificate could help you take that next important step.

Executive PA - Course Benefits

Get started today and enjoy a series of exclusive benefits such as:

  • Executive PA - The freedom to create your own study schedule to suit your lifestyle and commitments, with no time-restrictions or deadlines whatsoever.
  • Executive PA - All learning resources and study aids included in the initial course fee, accessible 24/7 via our state-of-the-art digital learning platform.
  • Executive PA - No classroom time or face-to-face meetings required, with all assessments and communications taking place online.
  • Executive PA - The opportunity to transform your long-term outlook with an advanced Level 7 PA and Secretarial Skills certificate.

Executive PA - Learning Objectives

Successful careers in Executive PA services demand professionalism, enthusiasm and reliability in equal measures. A robust educational foundation is also essential. In order to succeed in the field, you must first understand its functions and objectives. This advanced Level 7 Executive PA Skills certificate provides a comprehensive overview of the roles, responsibilities and general duties of key PA/secretarial personnel. Exploring both the hard skills and the personal traits needed to reach the very top of the ladder, candidates are primed for successful careers in almost any industry or sector.

Upon completion of this Level 7 Executive PAcertificate, candidates benefit from invaluable knowledge and skills such as:

  • Executive PA - Enhanced organisational competencies
  • Executive PA - The ability to balance a heavy workload
  • Executive PA - Task prioritisation and time management skills
  • Executive PA - Complete knowledge of all key secretarial duties
  • Executive PA - The importance of operating with discretion
  • Executive PA - Meeting and conference organisation skills
  • Executive PA - Improved presentation and communication skills
  • Executive PA - The confidence to handle complex travel arrangements
  • Executive PA - Improved telephone manner and negotiation skills

Quality Licence Scheme

This Executive PA course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.



220 CPD hours / points
Accredited by The CPD Standards Office

Course media


Executive PA

Executive PA - Course Outline

This intensive Level 7 Executive PA takes a fascinating look at the daily duties and responsibilities of PAs and secretarial personnel. The course consists of 21 in-depth modules, each of which concludes with an assessment you’ll submit to your assigned tutor. Course content covers the following topics and areas of study:

Executive PA:

Unit 1 The Job Functions of a PA / Secretary

This Executive PA unit covers the following topics:

  • Executive PA - Role and Responsibilities of a PA / Secretary
  • Executive PA - Daily Routine
  • Executive PA - Office Supplies

Executive PA:

Unit 2 Telephone Skills

This Executive PA unit covers the following topics:

  • Executive PA - Telephone Usage
  • Executive PA - Telephone Manners
  • Executive PA - Telephone Etiquette Tips
  • Executive PA - Domestic Long-Distance Calls
  • Executive PA - Voice-Mail Etiquette

Executive PA:

Unit 3 Mail Services and Shipping

This Executive PA unit covers the following topics:

  • Executive PA - Postal Automation: Encoding for Business Mailers
  • Executive PA - Forwarding First-Class and Other Mail
  • Executive PA - Alternatives to Royal Mail
  • Executive PA - Other Shipping Services

Executive PA:

Unit 4 Travel Arrangements

This Executive PA unit covers the following topics:

  • Executive PA - Transportation Reservations
  • Executive PA - Finding a Reputable Agent
  • Executive PA - Using a Travel Agent for International Travel

Executive PA:

Unit 5 Organising Meetings

This Executive PA unit covers the following topics:

  • Executive PA - Anatomy of a Meeting
  • Executive PA - Types of Corporate Meetings
  • Executive PA - Common Problems When Scheduling Meetings
  • Executive PA - Planning for the Conference
  • Executive PA - Preparing Conference Materials

Executive PA:

Unit 6 Time Management

This Executive PA unit covers the following topics:

  • Executive PA - Overview of Time Management
  • Executive PA - Controlling Procrastination
  • Executive PA - Maintaining an Activity List
  • Executive PA - Creating Action Plans

Executive PA:

Unit 7 Keeping Accurate Records

This Executive PA unit covers the following topics:

  • Executive PA - How to Alphabetize for Filing and Indexing
  • Executive PA - Individual or Personal Names
  • Executive PA - File Cabinets
  • Executive PA - Organizing Your Computer Files
  • Executive PA - Using Documents Library

Executive PA:

Unit 8 Writing Business Letters

This Executive PA unit covers the following topics:

  • Executive PA - Business Documents
  • Executive PA - Beginning the Letter
  • Executive PA - Closing the Letter
  • Executive PA - Hyperlinks in Email Messages
  • Executive PA - Email Protocol for Administrative Assistants
  • Executive PA - HTML Format Versus Plain Text
  • Executive PA - What Messages Are Inappropriate for Business Email

Executive PA:

Unit 9 Other Written Communication

This Executive PA unit covers the following topics:

  • Executive PA - Reports
  • Executive PA - Memorandum Report
  • Executive PA - Report Templates
  • Executive PA - Editing and Proofreading
  • Executive PA - Electronic Revisions

Executive PA:

Unit 10 Presentation Skills

This Executive PA unit covers the following topics:

  • Executive PA - Good Preparation
  • Executive PA - Starting and Ending Your Presentation
  • Executive PA - Visual Aids
  • Executive PA - Group Presentations

Executive PA:

Unit 11 Communication Skills

This Executive PA unit covers the following topics:

  • Executive PA - Nonverbal Communications
  • Executive PA - Customer Service
  • Executive PA - Customer Service Fundamentals
  • Executive PA - Types of Interviews
  • Executive PA - Question Sequence and Wording

Executive PA:

Unit 12 Active Listening

This Executive PA unit covers the following topics:

  • Executive PA - The Basics of Active Listening
  • Executive PA - Understanding the Communication Process

Executive PA:

Unit 13 Administrative Skills

This Executive PA unit covers the following topics:

  • Executive PA - Importance of Business Environment
  • Executive PA - Types of Business Environment
  • Executive PA - Social Responsibility of a Business
  • Executive PA - Business Ethics

Executive PA:

Unit 14 Office Management & Supervision

This Executive PA unit covers the following topics:

  • Executive PA - The Role of the Office Manager
  • Executive PA - Building Trust with Your Team
  • Executive PA - Typical Ethical Issues in Business
  • Executive PA - Plant Closing Laws

Executive PA:

Unit 15 Budgets and Managing Money

This Executive PA unit covers the following topics:

  • Executive PA - Monitoring and Managing Budgets
  • Executive PA - Decision Making

Executive PA:

Unit 16 Anger Management

This Executive PA unit covers the following topics:

  • Executive PA - What is Anger?
  • Executive PA - The Anger Process
  • Executive PA - Managing Anger

Executive PA:

Unit 17 Stress Management

This Executive PA unit covers the following topics:

  • Executive PA - Understanding Stress
  • Executive PA - Strategies to Manage stress

Executive PA:

Unit 18 Dealing With Difficult People Conflict Resolution

This Executive PA unit covers the following topics:

  • Executive PA - Different Stages of Conflict
  • Executive PA - The Role of Communication in Conflict Resolution
  • Executive PA - Conflict Management

Executive PA:

Unit 19 Business Ethics for the Office

This Executive PA unit covers the following topics:

  • Executive PA - Introduction to Business Ethics
  • Executive PA - Philosophical Approaches to Ethics
  • Executive PA - Developing Codes for Office Ethics
  • Executive PA - Common Ethical Dilemmas

Executive PA:

Unit 20 Business Etiquette

This Executive PA unit covers the following topics:

  • Executive PA - Introduction to Business Etiquette
  • Executive PA - Proper ways for Business Dining

Executive PA:

Unit 21 Effective Planning and Scheduling

This Executive PA unit covers the following topics:

  • Executive PA - Introduction to Work Breakdown Structure
  • Executive PA - Effective Project Planning
  • Executive PA - Project Risk Management and Communication Plans

Unit 22 Microsoft Office 2016

This Executive PA unit covers the following topics:

Executive PA - MS Word

  • Executive PA - Getting Started with Word
  • Executive PA - Identify the Components of the Word Interface
  • Executive PA - Microsoft Office Word 2016
  • Executive PA - Word Documents
  • Executive PA - The Word Application Window
  • Executive PA - The Ribbon
  • Executive PA - The Backstage View
  • Executive PA - Task Panes
  • Executive PA - Galleries
  • Executive PA - Document Views
  • Executive PA - Create a Word Document
  • Executive PA - Creating a Blank Document
  • Executive PA - Accessing Advanced Help Options

Executive PA - MS Excel

  • Executive PA - Getting Started with Microsoft Excel 2016
  • Executive PA - Identify the Elements of the Excel Interface
  • Executive PA - Microsoft Excel 2016
  • Executive PA - What are Spreadsheets, Worksheets, and Workbooks?
  • Executive PA - The Excel Interface
  • Executive PA - Navigation Options
  • Executive PA - Creating a New Blank Workbook

Executive PA - MS Powerpoint

  • Executive PA - Modifying the PowerPoint Environment
  • Executive PA - Customize the User Interface
  • Executive PA - The PowerPoint Options Dialog Box
  • Executive PA - The Customize Ribbon Category
  • Executive PA - Customize the Quick Access Toolbar
  • Executive PA - Save Options
  • Executive PA - Proofing Options
  • Executive PA - Advanced Options

Who is this course for?

Executive PA

If you’re serious about climbing the career ladder in an administrative setting, this is the course for you. In the field of PA and secretarial services, ambition and enthusiasm will only get you so far. To succeed as a high-flying PA or secretary, you must first understand what’s expected of you. Not to mention, possess the skills, knowledge and confidence to consistently fulfil or exceed these expectations. The provision of professional PA services is a particularly competitive field, where only the most outstanding candidates make the grade. With an endorsed Level 7 Executive PA, you’ll have every opportunity to make a name for yourself in this dynamic and rewarding profession!

Executive PA

Brentwood Open Learning College takes pride in helping enthusiastic candidates achieve their objectives through high-quality online education. With no additional fees or costs incurred at any time, our exclusive distance-learning programmes represent unbeatable value for money. Enrolment is open throughout the year, so there’s no better time to get started than right now!

Executive PA:

Sign up for our exclusive Level 7 Executive PA online, or contact a member of our student support team for more information!


Executive PA

No particular entry requirement.

Option 1

Executive PA Advanced Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

Executive PA Advanced Diploma issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Career path

Executive PA

Upon completion of this distance-learning programme, candidates may choose to pursue a formal position in professional Executive PA services such as:

  • Personal Assistant
  • Personal Executive Assistant
  • Executive PA - Receptionist
  • Executive PA - Office Assistant
  • Executive PA - Support Secretary
  • Data Entry Clerk
  • Administrative Assistant
  • Office Manager
  • Personal Concierge
  • Executive Assistant

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Course rating
Leave a review

{{ getTruncatedSinglePointScore(item.OverallCourseRating) }} Star Review by {{ item.ReviewerName }} for {{ item.Title }}

{{ getLongDate(item.CreatedOn) }}
{{ item.Title }}
Reviewed by {{ item.ReviewerName }}
|Purchased {{ getHumanisedPassageOftime(item.PurchasedOn) }}
{{ item.ProviderName }} responded to this review
{{ getLongDate(item.ProviderResponseDate) }}
{{ results.length }} out of {{ totalResultsCount }} reviews


What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.