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Executive PA Course

CPD Certified Level 5 Diploma |*FREE PDF Certificate*|*100% Pass Rate* |120 CPD Points|*FREE Customer Services Course*

CPD Courses


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£10 inc VAT (was £660)
Offer ends 28 July 2021
Study method
Online, self-paced
450 hours
No formal qualification
120 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

65 students purchased this course

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Executive PA

Certificate of achievement in Executive PA QLS Level 5. Additional CPD Accredited Executive PA Certificate with 120 CPD points available with no extra study. This Executive PA course comes with easy to understand e-learning study materials.

The field of Executive PA services wide open for confident candidates with outgoing personalities and relentless attention to detail. The professional PA is the ultimate multitasker, hired to oversee the personal affairs and activities of those they support. Some secretaries and PAs handle everyday admin for established organisations, while others are hired by a single executive, entrepreneur or influential figure. Whichever path you choose, to become a trusted and respected PA or Secretary is to open the door to a world of incredible career opportunities. Success as a PA or secretary is as much about personal qualities and character as it is hard skills. If you consider yourself to be a responsible, hardworking people-person with excellent time management skills, you’re already halfway there. It’s simply a case of getting to know the functions of PAs and secretarial workers, in order to ready yourself for a fascinating career in the field.

Executive PA

Our most advanced course to date, this Level 5 Executive PA Diploma could hold the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life, studying from home at a pace and time to suit your schedule. Learn how to handle an extensive range of essential office admin duties, compose important business letters and handle complex mail and shipping requirements. Course content also covers making travel arrangements on behalf of others, organizing meetings and events, the importance of time management as a PA and how to become a better communicator. Enjoy expert tutor support throughout the course, as you work your way towards an endorsed Level 5 Executive PA.

Quality Licence Scheme

This Executive PA course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.



120 CPD hours / points
Accredited by The CPD Standards Office

Course media


Executive PA - Course

Executive PA - Course Benefits

We go the extra mile to provide open and accessible distance-learning opportunities for ambitious applicants worldwide. Enrol with CPD and gain access to a variety of benefits including:

  • Executive PA - The opportunity to work and gain invaluable experience while you study, with no deadlines or time-restrictions to worry about.
  • Executive PA - Complete support provided throughout your studies by your own personally-assigned tutor and the wider CPD student support team.
  • Executive PA - Total flexibility and accessibility - create your own study schedule to suit your lifestyle and personal preferences.
  • Executive PA - Round-the-clock access to our cutting-edge digital learning platform, which contains all the study aids and learning resources needed to complete the course.
  • Executive PA - The chance to enhance your CV and your career prospects with and endorsed Level5 PA - course from a recognised body.

Executive PA - Learning Objectives

Reliability, professionalism and commitment of the three cornerstones of successful secretarial and PA careers. Whether providing administrative services for a large team or supporting a single executive, the responsibilities shouldered by PAs and secretaries are significant and varied. The objective of this course is to prime candidates with the hard skills, industry insights and confidence needed to take this dynamic profession by storm. Entry-level positions in administrative settings quickly pave the way for promotion to a much higher level. If you’re a motivated, enthusiastic and ambitious individual, this exclusive Level 5 Executive PA could take you the rest of the way.

Executive PA - Executive PA

Ideal for newcomers and existing secretarial workers alike, this endorsed distance-learning programme could open the door to the career of your dreams. Along with all required study aids and learning resources, every candidate benefits from expert tutor support from start to finish. No deadlines or time-restrictions are imposed, so you’re free to study in your own time from any location worldwide.

By completing this advanced Level 5 Executive PA, you’ll benefit from a wide variety of essential skills and competencies including:

  • Executive PA - Advanced organisational skills
  • Executive PA - Professional time management and prioritisation skills

Executive PA - Course Outline

Our most advanced Executive PA explores the functions and objectives of key administrative personnel at the highest level. Each of the 12 course modules concludes with an online assessment, which your assigned tutor will mark and return with helpful feedback. Topics covered in this advanced diploma include the following:

Executive PA:

Unit 1 The Job Functions of a PA / Secretary

This Executive PA unit covers the following topics:

  • Executive PA - Role and Responsibilities of a PA / Secretary
  • Executive PA - Daily Routine
  • Executive PA - Office Supplies
  • Executive PA - Plus more

Executive PA:

Unit 2 Telephone Skills

This Executive PA unit covers the following topics:

  • Executive PA - Telephone Usage
  • Executive PA - Telephone Manners
  • Executive PA - Telephone Etiquette Tips
  • Executive PA - Domestic Long-Distance Calls
  • Executive PA - Voice-Mail Etiquette
  • Executive PA - Plus more

Executive PA:

Unit 3 Mail Services and Shipping

This Executive PA unit covers the following topics:

  • Executive PA - Postal Automation: Encoding for Business Mailers
  • Executive PA - Forwarding First-Class and Other Mail
  • Executive PA - Alternatives to Royal Mail
  • Executive PA - Other Shipping Services
  • Executive PA - Plus more

Executive PA:

Unit 4 Travel Arrangements

This Executive PA unit covers the following topics:

  • Executive PA - Transportation Reservations
  • Executive PA - Finding a Reputable Agent
  • Executive PA - Using a Travel Agent for International Travel
  • Executive PA - Plus more

Executive PA:

Unit 5 Organising Meetings

This Executive PA unit covers the following topics:

  • Executive PA - Anatomy of a Meeting
  • Executive PA - Types of Corporate Meetings
  • Executive PA - Common Problems When Scheduling Meetings
  • Executive PA - Planning for the Conference
  • Executive PA - Preparing Conference Materials
  • Executive PA - Plus more

Executive PA:

Unit 6 Time Management

This Executive PA unit covers the following topics:

  • Executive PA - Overview of Time Management
  • Executive PA - Controlling Procrastination
  • Executive PA - Maintaining an Activity List
  • Executive PA - Creating Action Plans
  • Executive PA - Plus more

Executive PA:

Unit 7 Keeping Accurate Records

This Executive PA unit covers the following topics:

  • Executive PA - How to Alphabetize for Filing and Indexing
  • Executive PA - Individual or Personal Names
  • Executive PA - File Cabinets
  • Executive PA - Organizing Your Computer Files
  • Executive PA - Using Documents Library
  • Executive PA - Plus more

Executive PA:

Unit 8 Writing Business Letters

This Executive PA unit covers the following topics:

  • Executive PA - Business Documents
  • Executive PA - Beginning the Letter
  • Executive PA - Closing the Letter
  • Executive PA - Hyperlinks in Email Messages
  • Executive PA - Email Protocol for Administrative Assistants
  • Executive PA - HTML Format Versus Plain Text
  • Executive PA - What Messages Are Inappropriate for Business Email
  • Executive PA - Plus more

Executive PA:

Unit 9 Other Written Communication

This Executive PA unit covers the following topics:

  • Executive PA - Reports
  • Executive PA - Memorandum Report
  • Executive PA - Report Templates
  • Executive PA - Editing and Proofreading
  • Executive PA - Electronic Revisions
  • Executive PA - Plus more

Executive PA:

Unit 10 Presentation Skills

This Executive PA unit covers the following topics:

  • Executive PA - Good Preparation
  • Executive PA - Starting and Ending Your Presentation
  • Executive PA - Visual Aids
  • Executive PA - Group Presentations
  • Executive PA - Plus more

Executive PA:

Unit 11 Communication Skills

This Executive PA unit covers the following topics:

  • Executive PA - Nonverbal Communications
  • Executive PA - Customer Service
  • Executive PA - Customer Service Fundamentals
  • Executive PA - Types of Interviews
  • Executive PA - Question Sequence and Wording
  • Executive PA - Plus more

Executive PA:

Unit 12 Office Management & Supervision

This Executive PA unit covers the following topics:

  • Executive PA - The Role of the Office Manager
  • Executive PA - Building Trust with Your Team
  • Executive PA - Typical Ethical Issues in Business
  • Executive PA - Whistleblowing
  • Executive PA - Plant Closing Laws
  • Executive PA - Plus more

Who is this course for?

Executive PA - Course

This exclusive Executive PA was designed to appeal to existing secretarial/ administrative workers pursuing promotion, or newcomers looking to secure their first professional position. With a firm focus on flexibility and accessibility, our courses are ideal for ambitious applicants with busy lifestyles. An Executive PA - Course could turbocharge your career prospects in almost any administrative or secretarial setting, helping you climb the career ladder and achieve your objectives.


Executive PA

There is no entry requirement.

Option 1

Executive PA Diploma QLS Level 5 endorsed by Quality Licence Scheme

Certificate Fee: £120 + postal charges

Option 2

Executive PA Diploma issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£95 + postal charges

*Postage Charges: National £9, International £15

Career path

Executive PA - Course

Successful candidates will have the opportunity to pursue a wide variety of professional positions, including but not limited to the following:

  • Executive PA - Personal Assistant
  • Executive PA - Personal Executive Assistant
  • Executive PA - Receptionist

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.