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Executive PA - Advanced Diploma Level 7

Advanced Diploma QLS Level 7 | 220 CPD Points | Free MS OFFICE, *Problem Solving Courses* FREE PDF Certificate*

Oxford Home Study College


£12 inc VAT
Study method
Online, self-paced
Course format What's this?
Reading material - PDF/e-book
620 hours
Access to content
Access until course completion
No formal qualification
220 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

33 students purchased this course

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Executive PA

**2 Courses Bundle**

Advanced Diploma in Executive PA Level 7. Additional CPD Accredited Executive PA Certificate with 220 CPD points available with no extra study. This Executive PA course comes with easy to understand e-learning study materials.

** 2 Free Gifts included Executive PA Course **

**FREE Microsoft Office 2016 Course**

This Free Microsoft Office 2016 course covers the following topics:

  • Getting Started with Word
  • Identify the Components of the Word Interface
  • Microsoft Office Word, Excel, Powerpoint 2016
  • Word Documents
  • The Word Application Window
  • The Ribbon
  • The Backstage View

**FREE Problem Solving Course **

This Free Problem Solving course covers the following:

  • Problem Identification
  • Eight Essentials to Defining a Problem
  • What it Means 9
  • Types of Decisions
  • Facts vs. Information
  • Decision-Making Traps

**This offer ends soon**

Executive PA Level 7 Course for the opportunity to earn an endorsed certificate from Certificate of Achievement. The field of Executive PA services is incredibly diverse, incorporating an extensive range of administrative functions. For some, it’s a case of providing secretarial services for established teams in an organisational setting. For others, PA services are provided exclusively for one high-ranking executive or business owner. In both instances, responsibility and dependability lie at the core of successful secretarial and PA careers. Executive PAs play an important role at the heart of large and small businesses worldwide. For those who succeed in advanced secretarial and PA roles, the rewards come thick and fast. From limitless earnings potential to long-term job security to a fulfilling and enjoyable lifestyle, it’s easy to understand the appeal of advanced Executive PA studies.

Executive PA

Our highest-level Executive PA course to date, this exclusive Level 7 diploma is open for enrolment right now. Get to know the primary functions and responsibilities of PAs and secretaries, along with the skills and personal traits needed to thrive in the field. Take your communication skills to the next level, build a flawless eye for detail and master the art of effective time management. Develop the confidence, optimism and motivation you’ll need to reach the very top of the latter as an elite PA or specialist secretary. Whether pursuing promotion or considering a career change, this Level 7 Executive PA certificate could help you take that next important step.

Course Benefits

Get started today and enjoy a series of exclusive benefits such as:

  • The freedom to create your own study schedule to suit your lifestyle and commitments, with no time-restrictions or deadlines whatsoever.
  • All learning resources and study aids included in the initial course fee, accessible 24/7 via our state-of-the-art digital learning platform.
  • No classroom time or face-to-face meetings required, with all assessments and communications taking place online.
  • The opportunity to transform your long-term outlook with an advanced Level 7 PA and Secretarial Skills certificate.

Learning Objectives

Successful careers in Executive PA services demand professionalism, enthusiasm and reliability in equal measures. A robust educational foundation is also essential. In order to succeed in the field, you must first understand its functions and objectives. This advanced Level 7 Executive PA certificate provides a comprehensive overview of the roles, responsibilities and general duties of key PA/secretarial personnel. Exploring both the hard skills and the personal traits needed to reach the very top of the ladder, candidates are primed for successful careers in almost any industry or sector.

Upon completion of this Level 7 Executive PA, candidates benefit from invaluable knowledge and skills such as:

  • Enhanced organisational competencies
  • The ability to balance a heavy workload
  • Task prioritisation and time management skills
  • Complete knowledge of all key secretarial duties
  • The importance of operating with discretion
  • Meeting and conference organisation skills
  • Improved presentation and communication skills
  • The confidence to handle complex travel arrangements
  • Improved telephone manner and negotiation skills

Quality Licence Scheme

This Executive PA course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.



220 CPD hours / points
Accredited by The CPD Standards Office

Course media


Executive PA

Executive PA - Course Outline

This intensive Level 7 Executive PA takes a fascinating look at the daily duties and responsibilities of PAs and secretarial personnel. The course consists of 21 in-depth modules, each of which concludes with an assessment you’ll submit to your assigned tutor. Course content covers the following topics and areas of study:

Unit 1 The Job Functions of a PA / Secretary

This Executive PA unit covers the following topics:

  • Role and Responsibilities of a PA / Secretary
  • Daily Routine
  • Office Supplies

Unit 2 Telephone Skills

This Executive PA unit covers the following topics:

  • Telephone Usage
  • Telephone Manners
  • Telephone Etiquette Tips
  • Domestic Long-Distance Calls
  • Voice-Mail Etiquette

Unit 3 Mail Services and Shipping

This Executive PA unit covers the following topics:

  • Postal Automation: Encoding for Business Mailers
  • Forwarding First-Class and Other Mail
  • Alternatives to Royal Mail
  • Other Shipping Services

Unit 4 Travel Arrangements

This Executive PA unit covers the following topics:

  • Transportation Reservations
  • Finding a Reputable Agent
  • Using a Travel Agent for International Travel

Unit 5 Organising Meetings

This Executive PA unit covers the following topics:

  • Anatomy of a Meeting
  • Types of Corporate Meetings
  • Common Problems When Scheduling Meetings
  • Planning for the Conference
  • Preparing Conference Materials

Unit 6 Time Management

This Executive PA unit covers the following topics:

  • Overview of Time Management
  • Controlling Procrastination
  • Maintaining an Activity List
  • Creating Action Plans

Unit 7 Keeping Accurate Records

This Executive PA unit covers the following topics:

  • How to Alphabetize for Filing and Indexing
  • Individual or Personal Names
  • File Cabinets
  • Organizing Your Computer Files
  • Using Documents Library

Unit 8 Writing Business Letters

This Executive PA unit covers the following topics:

  • Business Documents
  • Beginning the Letter
  • Closing the Letter
  • Hyperlinks in Email Messages
  • Email Protocol for Administrative Assistants
  • HTML Format Versus Plain Text
  • What Messages Are Inappropriate for Business Email

Unit 9 Other Written Communication

This Executive PA unit covers the following topics:

  • Reports
  • Memorandum Report
  • Report Templates
  • Editing and Proofreading
  • Electronic Revisions

Unit 10 Presentation Skills

This Executive PA unit covers the following topics:

  • Good Preparation
  • Starting and Ending Your Presentation
  • Visual Aids
  • Group Presentations

Unit 11 Communication Skills

This Executive PA unit covers the following topics:

  • Nonverbal Communications
  • Customer Service
  • Customer Service Fundamentals
  • Types of Interviews
  • Question Sequence and Wording

Unit 12 Active Listening

This Executive PA unit covers the following topics:

  • The Basics of Active Listening
  • Understanding the Communication Process

Unit 13 Administrative Skills

This Executive PA unit covers the following topics:

  • Importance of Business Environment
  • Types of Business Environment
  • Social Responsibility of a Business
  • Business Ethics

Unit 14 Office Management & Supervision

This Executive PA unit covers the following topics:

  • The Role of the Office Manager
  • Building Trust with Your Team
  • Typical Ethical Issues in Business
  • Plant Closing Laws

Unit 15 Budgets and Managing Money

This Executive PA unit covers the following topics:

  • Monitoring and Managing Budgets
  • Decision Making

Unit 16 Anger Management

This Executive PA unit covers the following topics:

  • What is Anger?
  • The Anger Process
  • Managing Anger

Unit 17 Stress Management

This Executive PA unit covers the following topics:

  • Understanding Stress
  • Strategies to Manage stress

Unit 18 Dealing With Difficult People Conflict Resolution

This Executive PA unit covers the following topics:

  • Different Stages of Conflict
  • The Role of Communication in Conflict Resolution
  • Conflict Management

Unit 19 Business Ethics for the Office

This Executive PA unit covers the following topics:

  • Introduction to Business Ethics
  • Philosophical Approaches to Ethics
  • Developing Codes for Office Ethics
  • Common Ethical Dilemmas

Unit 20 Business Etiquette

This Executive PA unit covers the following topics:

  • Introduction to Business Etiquette
  • Proper ways for Business Dining

Unit 21 Effective Planning and Scheduling

This Executive PA unit covers the following topics:

  • Introduction to Work Breakdown Structure
  • Effective Project Planning
  • Project Risk Management and Communication Plans

Unit 22 Microsoft Office 2016

This Executive PA unit covers the following topics:

MS Word

  • Getting Started with Word
  • Identify the Components of the Word Interface
  • Microsoft Office Word 2016
  • Word Documents
  • The Word Application Window
  • The Ribbon
  • The Backstage View
  • Task Panes
  • Galleries
  • Document Views
  • Create a Word Document
  • Creating a Blank Document
  • Accessing Advanced Help Options

MS Excel

  • Getting Started with Microsoft Excel 2016
  • Identify the Elements of the Excel Interface
  • Microsoft Excel 2016
  • What are Spreadsheets, Worksheets, and Workbooks?
  • The Excel Interface
  • Navigation Options
  • Creating a New Blank Workbook

MS Powerpoint

  • Modifying the PowerPoint Environment
  • Customize the User Interface
  • The PowerPoint Options Dialog Box
  • The Customize Ribbon Category
  • Customize the Quick Access Toolbar
  • Save Options
  • Proofing Options
  • Advanced Options

Who is this course for?

Executive PA

If you’re serious about climbing the career ladder in an administrative setting, this is the course for you. In the field of PA and secretarial services, ambition and enthusiasm will only get you so far. To succeed as a high-flying PA or secretary, you must first understand what’s expected of you. Not to mention, possess the skills, knowledge and confidence to consistently fulfil or exceed these expectations. The provision of professional PA services is a particularly competitive field, where only the most outstanding candidates make the grade. With an endorsed Level 7 Executive PA, you’ll have every opportunity to make a name for yourself in this dynamic and rewarding profession!

Executive PA

OHSC takes pride in helping enthusiastic candidates achieve their objectives through high-quality online education. With no additional fees or costs incurred at any time, our exclusive distance-learning programmes represent unbeatable value for money. Enrolment is open throughout the year, so there’s no better time to get started than right now!

Executive PA:

Sign up for our exclusive Level 7 Executive PA online, or contact a member of our student support team for more information!


Executive PA

No particular entry requirement.

Option 1

Executive PA Advanced Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

Executive PA Advanced Diploma issued by OHSC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Career path

Executive PA

Upon completion of this distance-learning programme, candidates may choose to pursue a formal position in professional Executive PA services such as:

  • Personal Assistant
  • Personal Executive Assistant
  • Receptionist
  • Office Assistant
  • Support Secretary
  • Data Entry Clerk
  • Administrative Assistant
  • Office Manager
  • Personal Concierge
  • Executive Assistant

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Course rating


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.