Skip to content

Executive and Personal Assistants

e-learning course with training materials

Lion Heart Consulting


£210 inc VAT
Study method
Online, self-paced
1 week
Access to content
6 months
No formal qualification
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price

2 students enquired about this course

Add to basket or enquire


Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.

Our Executive and Personal Assistants training and workshop will show delegates what it takes to be a successful assistant. Delegates will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper.

Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.


Executive and personal assistants play a vital role in supporting the work of senior executives and helping them manage their daily schedules and tasks. An executive and personal assistants course can help you develop the skills and knowledge needed to excel in this role, whether you're a new assistant or an experienced professional looking to enhance your abilities.

Here are some of the key topics and skills that an executive and personal assistants course may cover:

  1. Time management and organization: You'll learn how to manage your time effectively and keep track of multiple tasks and priorities, including how to use calendars, task lists, and other tools to stay organized.

  2. Communication skills: You'll learn how to communicate effectively with your executive and with other colleagues, including how to handle phone calls, emails, and other forms of correspondence.

  3. Project management: You'll learn how to manage projects and tasks from start to finish, including how to set goals, develop timelines, and coordinate with other team members.

  4. Travel and event planning: You'll learn how to plan and coordinate travel arrangements, including flights, hotels, and ground transportation, as well as how to organize and execute events such as meetings and conferences.

  5. Technology skills: You'll learn how to use technology tools such as email, calendar software, and project management software, as well as how to troubleshoot technical issues that may arise.

  6. Interpersonal skills: You'll learn how to build positive relationships with colleagues and clients, including how to handle difficult conversations and resolve conflicts.

  7. Professionalism and ethics: You'll learn about the importance of maintaining high ethical standards and professionalism in your work as an executive or personal assistant.


You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes. There are no prerequisites for this training, hence anyone can attend.

Career path

Executive Assistant, Project Management

Questions and answers


Certificate of completion

Digital certificate - Included


Currently there are no reviews for this course. Be the first to leave a review.


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.