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Ethics, Integrity and Fairness in Financial Services
London Governance & Compliance Academy

Summary

Price
£75 inc VAT
Or £25.00/mo. for 3 months...
Study method
Online
Duration
2 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification

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Overview

Given its role and importance to any functioning modern economy, ‘trust’ is an essential ingredient between providers of financial services, its clients and even wider society. Culture, conduct and ethics are words which have come to pepper the regulatory lexicon. The importance of these intangible concepts and “getting it right” has been clearly communicated, and myriad speeches and initiatives in the financial services sector focus on these themes.

This programme does not purport to dictate how firms should define their values or operate their businesses. However, lawmakers, regulators and society have defined certain minimum expectations and standards of behaviour from the perspective of customer and business outcomes. These are sometimes framed or described (whether explicitly or implicitly) as issues of trust, integrity or honesty; concepts which have a distinct ethical underpin.

Firms and individuals operating in the sector must be conscious and mindful of these standards and expectations and consider both whether they are satisfying the letter and spirit of the rules and/or guidance and whether the values and principles which they have set for themselves are effective in directing and delivering the firm’s desired outcomes.

Description

Syllabus

  • Ethics, Integrity and Fairness: Introduction
  • Regulatory Standards
  • Professional Codes
  • Ethical Values etc

Training Duration

This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace.

Training Method

The course is offered fully online using a self-paced approach. The learning units consist of video presentations and reading material. Learners may start, stop and resume their training at any time.
At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion once all quizzes have been passed successfully.

Who is this course for?

Participants

This course is ideal for anyone wishing to know more about Ethics, Integrity and Fairness in Financial Services, and the regulatory requirements for investment firms, insurance and banking institutions. It is also suitable to professionals pursuing regulatory CPD in Financial Regulation (such as the FCA etc). It will be particularly suitable to:

• Compliance professionals and consultants
• Boards, NEDs and Senior Managers
• Risk executives
• Directors

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.