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Estate Agent

***Summer Gifts: Free PDF Certificate + Free Communication Skill Course, CPD Certified, Free Retake Exam

Training Express Ltd


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£20 inc VAT (was £399)
Offer ends 28 July 2021
Study method
Online, self-paced
6 hours
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

312 students purchased this course

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***Updated 2021 + Lifetime Access***

The Estate Agent diploma is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the real estate sector and the key roles within it. This Estate Agent diploma course covers skills and career paths, getting started on the job, and the history of the UK property industry.

To become a successful estate agent, you must have a specific set of skills to succeed in this competitive industry. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as learn about the different types of estate agents.

You will learn step-by-step the process for how to evaluate a property, find the sellers, negotiate the best deals with agents and buyers, and much more. It also includes marketing techniques for estate agents, and how to utilise technology to leverage your time and money effectively.

Learning Outcomes

By the end of the course, learners will be able to:

  • Understand the role of an estate agent and the requirements for this role
  • Demonstrate knowledge of the different roles in an estate agency
  • Identify the different types of estate agents and property managers
  • List a property, carry out a valuation, and manage property viewings
  • Display excellent customer service, sales and negotiation skills
  • List the essential steps of the letting process for landlords
  • Set up a Facebook business page and utilise technology to leverage time & money
  • Understand the history, development and nature of the real estate sector

Key Features of the Estate Agent Course

Our trusted, high quality and affordable online courses are designed to train individuals to become experts in their field.

  • CPD accredited, quality training
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified professionals
  • Self-paced laptop/tablet/smartphone-friendly learning
  • 24/7 Learning support and assistance

*** Additional Gifts ***

1. Free Effective Communication Strategies Course

  • Communicate effectively within a business environment
  • Understand the main barriers to effective communication
  • Express themselves well verbally and through the use of body language
  • Accurately read the non-verbal cues of those they are interacting with
  • Speak confidently, ask questions and present their ideas effectively
  • Master the art of conversation for all types of environments
  • Accredited by The CPD Certification Service
  • 4 CPD Points
  • Free E - Certificate Included

2. Free Coronavirus (COVID-19) Awareness Course

  • Demonstrate knowledge of how COVID-19 emerged
  • Understand how COVID-19 spreads and how to prevent it from spreading
  • Identify the symptoms of COVID-19 and which groups of individuals are most at risk
  • Comply with government health guidelines and maintain excellent hygiene
  • Accredited by The CPD Certification Service
  • 6 CPD Points
  • Free E - Certificate Included

*** Offer Ends Soon ***


10 CPD hours / points
Accredited by The CPD Certification Service

Course media


Course Curriculum

Module 1 - Estate Agent: An Introduction

  • Estate Agent - What Is an Estate Agent?
  • Estate Agent - Requirements for the Job
  • Estate Agent - The History of the Estate Agent
  • Estate Agent - Different Jobs in an Estate Agency
  • Estate Agent - What Do Estate Agents Do?
  • Estate Agent - Competitiveness within the Industry
  • Estate Agent - Your Local Market
  • Estate Agent - Summary of the Module

Module 2 - Different Types of Estate Agents

  • Estate Agent - The Rental Agent
  • Estate Agent - Domestic Estate Agent
  • Estate Agent - Property Negotiators
  • Estate Agent - Commercial Estate Agents
  • Estate Agent - Agricultural Estate Agents
  • Estate Agent - Property Managers
  • Estate Agent - Summary of the Module

Module 3 - Getting Started on the Job

  • Estate Agent - Getting Organised
  • Estate Agent - Become a Professional
  • Estate Agent - Think Success and Rate Your Progress
  • Estate Agent - Spread the Word
  • Estate Agent - Summary of the Module

Module 4 - Listing Property: Finding the Sellers

  • Estate Agent - Finding the Sellers
  • Estate Agent - Working with Sellers
  • Estate Agent - Preparing for the Listing Appointment
  • Estate Agent - During the Listing Appointment
  • Estate Agent - Taking the Listing
  • Estate Agent - After Getting the Listing
  • Estate Agent - Handling the Offer
  • Estate Agent - Following up to Close
  • Estate Agent - Summary of the Module

Module 5 - Valuation Process

  • Estate Agent - Definition of Valuation, Evaluation and Appraisal
  • Estate Agent - Explaining to the Client
  • Estate Agent - About Surveyors
  • Estate Agent - Your Relationship with Clients
  • Estate Agent - When to Start a Valuation
  • Estate Agent - The Valuation Meeting
  • Estate Agent - Assessing the Building and Property
  • Estate Agent - The Tour
  • Estate Agent - Factors to Consider for the Appraisal
  • Estate Agent - Presenting the Valuation
  • Estate Agent - Summary of the Module

Module 6 – Negotiating as an Estate Agent

  • Estate Agent - The Negotiator’s Mindset
  • Estate Agent - Basic Concepts of Negotiation
  • Estate Agent - The Point of Negotiating
  • Estate Agent - What Negotiators Do
  • Estate Agent - Hard Work
  • Estate Agent - Summary of the Module

Module 7 - Selling Property: Finding the Buyers

  • Estate Agent - Finding the Buyers
  • Estate Agent - Categories of Home Buyers
  • Estate Agent - Making the Most of Floor Duty
  • Estate Agent - Preparing for Floor Duty
  • Estate Agent - Recognising Special Targets
  • Estate Agent - Being Creative
  • Estate Agent - Qualifying Buyers
  • Estate Agent - Are Purchasers Prevaricators?
  • Estate Agent - Getting It Financed
  • Estate Agent - Showing Properties
  • Estate Agent - Closing a Sale
  • Estate Agent - Handling Offers
  • Estate Agent - Countdown to Payday
  • Estate Agent - Summary of the Module

Module 8 – Letting Property

  • Estate Agent - A Brief History of Letting and Renting in Britain
  • Estate Agent - The Role of a Letting Agent
  • Estate Agent - The Letting Process
  • Estate Agent - Registering Landlord, Property and Applicant Details
  • Estate Agent - Property Valuations and Appraisals
  • Estate Agent - Consents to Let the Property
  • Estate Agent - Information to Record
  • Estate Agent - Photographs
  • Estate Agent - Service Agreements
  • Estate Agent - Verifying Ownership of the Property
  • Estate Agent - Registering Potential Applicants’ Details
  • Estate Agent - Viewings
  • Estate Agent - Processing Applications
  • Estate Agent - Summary of the Module

Module 9 – Technology for Estate Agents

  • Estate Agent - Digital Agency: New Opportunity
  • Estate Agent - Digital Marketing for Estate Agents
  • Estate Agent - Technology That Leverages Both Time and Money
  • Estate Agent - Facebook Business Page
  • Estate Agent - Blogs
  • Estate Agent - Lead Magnets – the Lead Generation Secret
  • Estate Agent - Summary of the Module

Module 10 - Regulation of Estate Agents

  • Estate Agent - Qualification of Estate Agents
  • Estate Agent - Enforcement – Who Regulates Estate Agents?
  • Estate Agent - Regulation by Statute
  • Estate Agent - Summary of the Module


All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.


Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This in-depth training course is a must for aspiring real estate agents or those looking to start a career in a similar role. This includes the following professions:

  • Estate Agent
  • Property Manager
  • Property Developer
  • Property Sales Administrator

Questions and answers

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Eve Dawson asked:

Hello, how long is this course?


Hello Eve, Thank you for your question. The course duration is around 5 hours.

This was helpful. Thank you for your feedback.

Hal asked:

Can I do this course at anytime or is their a time limit to complete ?


Hello Hal, Thank you for your question. Once you purchase the course, you will have lifetime access to the course. Therefore, you can complete the course at your own pace.

This was helpful. Thank you for your feedback.

Sabreena Khan asked:

Will this help me get a job as an estate agent?


Hello Sabreena Khan, Thanks for your query, Yes, there are no formal qualifications required to be an estate agent.

This was helpful. Thank you for your feedback.

Saif Ur asked:

Can I do this whole course on smart phone?


Hello Saif, Thank you for your question. Yes, you can do this whole course on a smartphone.

This was helpful. Thank you for your feedback.

Shreena asked:

How do you sit the exam?


Hello Shreena, Thank you for your question. There will be only two exams after completing the whole course. A mock and a final exam. You can take the exam anytime you want and the entire exam will be held online.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.