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Entrepreneurship: Customer Service Training for Entrepreneur Level 3
Learndrive

2-in-1 Premium Bundle | Accredited Certificate from LearnDrive | Instant & Lifetime Access | Easy Refund

Summary

Price
£19 inc VAT
Study method
Online, On Demand 
Course format
Video
Duration
6.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Accredited Certificate from LearnDrive - Free
  • Reed Courses Certificate of Completion - Free
  • Learndrive Special Bundle Certificate - £7
Additional info
  • Tutor is available to students

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Overview

Entrepreneurship: Customer Service Training for Entrepreneur Level 3

Unlock the power of Entrepreneurship with our specialized customer service training tailored for entrepreneurs. Enhance your ability to deliver exceptional service and drive business growth. Develop the mindset, skills, and strategies needed to excel in Entrepreneurship and transform customer interactions into long-term success.

Key Performance Metrics:

  • Adopt an Entrepreneurship-oriented customer service mindset.
  • Develop soft skills crucial for Entrepreneurship success.
  • Leverage personal development tools to enhance Entrepreneurship.
  • Master money-making strategies in Entrepreneurship.
  • Excel in customer service roles with an Entrepreneurship focus.

Courses Included:

  • Course 01: The Online Entrepreneur Masterclass - Passive income
  • Course 02: Certificate in Customer Service

Accreditation:

Entrepreneurship: Customer Service Training for Entrepreneur Course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.

Certificates

Curriculum

This course contains

Format: 68 Videos and 1 PDF

Duration: 6h and 34m

    • 1: Entrepreneurship: 1 - Introduction Preview 02:35
    • 2: Entrepreneurship: 2 - part I overview Preview 00:24
    • 3: Entrepreneurship: 3 - Accepting to suffer 05:17
    • 4: Entrepreneurship: 4 - its okay to feel lost 02:07
    • 5: Entrepreneurship: 5 - The secret of rich people 04:59
    • 6: Entrepreneurship: 6 - dont be a spectator in your life 02:43
    • 7: Entrepreneurship: 7 - Why people fail in business and life 14:54
    • 8: Entrepreneurship: 8 - Picking a mentor 02:33
    • 9: Entrepreneurship: 9 - studying the others 03:49
    • 10: Entrepreneurship: 10 - studying and learning 04:00
    • 11: Entrepreneurship: 11 -shiny object syndrome 06:48
    • 12: Entrepreneurship: 12 - My story and the blueprint to success 10:12
    • 13: Entrepreneurship: 13 - impostor sndromed 01:37
    • 14: Entrepreneurship: 14 - Choosing the right tools and what I use 04:42
    • 15: Entrepreneurship: 15 - the nomad and minimalist lifestyle 03:39

    • 16: Entrepreneurship: 16 - Part II presentation Preview 00:24
    • 17: Entrepreneurship: 17 - being likeable and having a positive attitude 04:55
    • 18: Entrepreneurship: 18 - public speaking and presentation skills 04:55
    • 19: Entrepreneurship: 19 - Writing 08:39
    • 20: Entrepreneurship: 20 - listening 06:13
    • 21: Entrepreneurship: 21 - leadership 11:07
    • 22: Entrepreneurship: 22 - corp language and writing emails 04:31
    • 23: Entrepreneurship: 23 - Business Ethics 04:43
    • 24: Entrepreneurship: 24 - Building your brand 02:07
    • 25: Entrepreneurship: 25 - finance 101 16:17
    • 26: Entrepreneurship: 26 - Brainstorming and mind mapping 02:14
    • 27: Entrepreneurship: 27 - project management 101 04:52
    • 28: Entrepreneurship: 28 - Linkedin101 03:15
    • 29: Entrepreneurship: 29 - Finding and keeping clients 02:30
    • 30: Entrepreneurship: 30 - Cleaning around you 02:18
    • 31: Entrepreneurship: 31 - setting goals and productivity 06:13
    • 32: Entrepreneurship: 32 - Social media 101 11:09
    • 33: Entrepreneurship: 33 - time management 05:16
    • 34: Entrepreneurship: 34 - Your sales pitch 03:18
    • 35: Entrepreneurship: 35 - Funding your business idea 05:00
    • 36: Entrepreneurship: 36 - Making a business plan 08:59
    • 37: Entrepreneurship: 37 - Validate your business idea 01:47

    • 38: Entrepreneurship: 38 - Part III intro Preview 00:24
    • 39: Entrepreneurship: 39 - Questions before jumping into e-commerce 02:21
    • 40: Entrepreneurship: 40 - Freelancing 101 05:28
    • 41: Entrepreneurship: 41 - SEO 04:12
    • 42: Entrepreneurship: 42 - creating a website 08:28
    • 43: Entrepreneurship: 43 -Copywriting 101 16:36
    • 44: Entrepreneurship: 44 - Domain name flipping 06:30
    • 45: Entrepreneurship: 45 - Email Campaigns 08:10
    • 46: Entrepreneurship: 46 - Attracting clients with an email course or a newsletter 10:34
    • 47: Entrepreneurship: 47 - GDPR 03:00
    • 48: Entrepreneurship: 48 - Graphic Design 101 04:39
    • 49: Entrepreneurship: 49 - Amazon 101 04:52
    • 50: Entrepreneurship: 50 - Youtube 101 10:47
    • 51: Entrepreneurship: 51 - Creating courses online 20:40
    • 52: Entrepreneurship: 52 - Webinar 101 08:21
    • 53: Entrepreneurship: 53 - Dropshipping 101 04:16
    • 54: Entrepreneurship: 54 - Print on demand 101 02:46
    • 55: Entrepreneurship: 55 - Podcasting 101 04:57
    • 56: Entrepreneurship: 56 - BONUS LECTURE - Some ideas 01:48
    • 57: Entrepreneurship: 57 - outro 01:37

    • 58: L1+L2 - Made with Clipchamp 03:53
    • 59: L5+6 - Made with Clipchamp 11:33
    • 60: L9 - Made with Clipchamp 06:58
    • 61: L10 15:13
    • 62: L11 - Made with Clipchamp 02:40
    • 63: L12 - Made with Clipchamp 00:36
    • 64: L12+14 - Made with Clipchamp 04:15
    • 65: L13 - Made with Clipchamp 10:39
    • 66: L13+15 - Made with Clipchamp 12:05
    • 67: L14 - Made with Clipchamp 02:07
    • 68: L15 - Made with Clipchamp 01:25
    • 69: output(video-cutter-js.com) 01:02

Course media

Description

Key Lesson Snippets:

➥ The Mindset + Resources
Explore the foundational mindset shifts necessary for effective entrepreneurship, including resource identification and utilization that enhances customer service.

➥ Part II: Soft Skills and Personal Development
Delve into the soft skills essential for entrepreneurs, such as communication, empathy, and leadership. Learn personal development strategies that propel Entrepreneurship to new heights.

➥ Part III: Making the Money
Focus on the financial aspects of Entrepreneurship, teaching methods to maximize profit through excellent customer service strategies.

➥ How to Succeed in a Customer Service Job
Detailed guidance on excelling in customer service roles, tailored for entrepreneurs who need to understand both the front-line dynamics and the management perspective in service settings.

➥ Made with Clipchamp
Introduce innovative tools like Clipchamp for creating engaging customer service content and materials, which can enhance customer interactions and service delivery in Entrepreneurship.

➥ How to Succeed in a Customer Service Book
A comprehensive look at key lessons and strategies from leading customer service books, tailored for entrepreneurs looking to refine their approach to customer interaction.

Who is this course for?

This course will pave the way for higher study in the field of Entrepreneurship: Customer Service Training for Entrepreneurs. You can enrol on higher level Entrepreneurship: Customer Service Training for Entrepreneur courses, such as:

  • Level 2 Certificate in Entrepreneurship Skills
  • Level 2 Diploma in Entrepreneurship and Business Studies
  • Level 3 Certificate in Starting a Business
  • Level 3 Diploma in Entrepreneurship
  • Level 3 Extended Diploma in Business and Entrepreneurship
  • BTEC Level 3 National Extended Diploma in Entrepreneurship
  • OCR Level 3 Extended Diploma in Business with a specialism in Entrepreneurship
  • AQA Level 3 Certificate in Enterprise and Entrepreneurship
  • WJEC Level 3 Diploma in Enterprise and Entrepreneurship
  • Pearson BTEC Level 3 National Extended Diploma in Enterprise

Career path

  • Businessmen
  • Entrepreneurs

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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