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Employee Dispute Resolution

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£12 inc VAT
Study method
Online, On Demand What's this?
0.3 hours
No formal qualification
2 CPD hours / points
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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Employee Dispute Resolution is a comprehensive course about dealing with employee disagreements in a positive and constructive way. This course is a popular course for easy and effective demonstration of lessons designed by experts.

Thinking of having a workplace without disagreements is equal to fancy for an Utopia. It is rather simple to have disagreements regarding different issues despite having protocols. But the method of solving an issue can be positive or destructive both. Sometimes it is not enough when one person or only one part of the population make any decision. This is why mitigating conflicts based on everyone's comments and following a certain process may feel justified by everyone. This Employee Dispute Resolution trains on resolving conflicts in the workplace promptly.

In this Employee Dispute Resolution course, you will learn to adapt all the methods to solve clashes using the peer-review process. You will learn about what the peer review process is elaborately and how to make the best use of this method. There will be guidelines for basic to advanced stages of hearing. You will also learn the procedures of conducting questions and probing techniques.

Learning Outcomes

By the end of this Employee Dispute Resolution course you will be able to learn:

  • What is peer review
  • Stages of the peer review process of conciliation
  • Disciplinary forms
  • Selecting the facilitator
  • Forming the panel
  • Question asking process
  • Hearing
  • Making the right decision
  • Failure of the process

Study Cruise Highlights

By doing our Employee Dispute Resolution course you will be able to get:

  • 24/7 access to the course for lifetime
  • High-quality e-learning study materials
  • Efficient exam system, assessment and instant results
  • The UK and globally prestigious certification
  • Developed by qualified professionals with updated resources
  • Get Hardcopy certificate With FREE SHIPPING
  • Available to students anywhere in the world


2 CPD hours / points
Accredited by The CPD Accreditation Group


0h 17m
    • 1: Module 01: What is a Peer Review? 01:00 PDF
    • 2: Module 02: Initiating the Process 02:00 PDF
    • 3: Module 03: The Peer Review Panel 03:00 PDF
    • 4: Module 04: Asking Questions 05:00 PDF
    • 5: Module 05: The Peer Review Process 04:00 PDF
    • 6: Module 06: Panel Walk Through 01:00 PDF
    • 7: Module 07: Why Does the Process Fail? 01:00 PDF

Course media


Course Curriculum

Our Employee Dispute Resolution is broken down into 07 instructional modules, which we believe will help you to easily get the knowledge of each concept – from the fundamentals to the most advanced aspects of this skill. If you want to kick start your career with the right knowledge of the industry, then this is a sure way to success.

This Employee Dispute Resolution course is designed with the following modules:

Module 01: What is a Peer Review?

This module covers lessons on what is Peer Review

Module 02: Initiating the Process

This module covers lessons on the first three stages of the process and the example Of Grievance & Disciplinary Form

Module 03: The Peer Review Panel

This module covers lessons on choosing a facilitator, choosing the panel, the panel’s contract and the panel’s role and responsibilities

Module 04: Asking Questions

The fourth module covers lessons on asking good questions and pushing my buttons

Module 05: The Peer Review Process

The fifth module covers lessons on preparing for the hearing, the hearing and making the decision

Module 06: Panel Walk Through

This module covers lessons on the preparation process and how to do the panel presentation

Module 07: Why Does the Process Fail?

This module discusses the possible causes for peer review process failure.


After finishing the course thoroughly, you will need to pass an automated, multiple-choice questions exam, which will give you the immediate result once you complete the test. To make the deal sweeter, we offer you all of these in a one-time payment!


After finishing the course, the learner will instantly receive an E-Certificate, which will cost only £2.99. You can also have your printed certificate delivered via post. Although there is no expiry date on the certificate, we do recommend our learners to renew the certificate every twelve months.


The Employee Dispute Resolution is accessible for all. There is no specific boundary for taking this course. If you understand English and have a device with an internet connection, you can easily take this course.

This course is suitable for people of any profession but it is highly appreciated by the management employees from different organisations. If you are a business owner, CEO, entrepreneur or anybody related to maintaining a positive work environment and keep your profit hike steadfast, this course is perfect for you.

Career path

  • Business owner
  • Entrepreneur
  • Management professionals
  • Leadership professionals
  • Team leaders

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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.