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Emotional Intelligence
Frontier Education

Advance Diploma | Free 10 PDF Certificate |3 Gift Courses |Tutor Support | Video Lesson

Summary

Price
£15 inc VAT
Study method
Online, On Demand 
Course format
31 Videos (with subtitles and transcripts), 1 PDF, 3 Resources and 1 Quiz
Duration
1.7 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed courses certificate of completion - Free
Additional info
  • Tutor is available to students
95 students purchased this course

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Overview

Most workplace issues are people-related or relational-related underpinned by how they are feeling. Identifying and working with emotions – yours and others – will enable you to grow your social skills with empathy to engage with people at a deeper level and to build authentic relationships.

Within the course, some models of emotional intelligence are explored considering what they mean and how you can apply them at work.

Certificates

Curriculum

This course contains

Format: 31 Videos (with subtitles and transcripts), 1 PDF, 3 Resources and 1 Quiz

Duration: 1h and 44m

    • 3: Defining Emotional Intelligence 03:56
    • 4: The Difference Between EI and EQ 03:33
    • 5: The Thoughts of Dr. David Caruso 03:01
    • 6: Emotional Intelligence at Work 06:06
    • 7: Insight into Emotions 02:07
    • 8: How the Emotional Climate Influences Teams and Teamworking 03:55
    • 9: Working with the Emotional Climate 03:05
    • 10: The Advantages and Disadvantages of EI 04:50

    • 11: How Emotions are Viewed 01:15
    • 12: The Development and Function of Emotions 02:26
    • 13: One Minute Observation Test 01:01
    • 14: The Basic Anatomy of the Brain 05:48
    • 15: The Three Human Brains 02:58
    • 16: Emotions and Higher Order State 02:15
    • 17: The Basic Human Emotions 03:17
    • 18: More about Basic Emotions 01:17
    • 19: The Wheel of Emotions 01:52
    • 20: The Expression of Emotion 04:53
    • 21: Positive and Negative Emotions 07:05
    • 22: Understanding and Using Emotions 03:32
    • 23: Identifying Emotion and Working to Understand Emotion 02:31

    • 24: Golemans EI Framework 04:30
    • 25: Emotional Intelligence as a Series of Abilities 01:14
    • 26: More about EI as a Set of Abilities 02:10
    • 27: Six Seconds Model of EI 02:00
    • 28: Measuring and Assessing Emotional Intelligence 06:26

    • 29: Becoming More Emotionally Intelligent 01:16
    • 30: Foundation in Emotional Intelligence Review 02:05
    • 31: Three Good Things 02:00
    • 32: Conclusion to the Course 01:08
    • 33: Emotional Intelligence Quiz 06:00

Course media

Description

Learn how your emotions influence your performance, the way you build relationships and how you make decisions.

Are you experiencing frustrations in your career?

Do you encounter conflict regularly when working with others, with your team and with your manager?

Do other people appear to be making progress faster and easier than you do?

Are you continually stressed and worn out by the day-to-day challenges that you face?

Are there barriers in the way to stop you from doing the things that you want?

Are you stuck and do not know what to do next?

Your emotional intelligence is your ability to combine your thinking with your feelings in order to build quality relationships and to make good authentic decisions.

Emotional intelligence is different from IQ - cognitive intelligence – offering a different perspective on success and performance at work by focusing on emotions.

People trained in emotional intelligence show an increase in capabilities within a few weeks, which is sustained over the long term and this helps them to further their careers. There are measurable improvements in their decision making, their influence and their quality of life.

This Emotional Intelligence course investigates what emotional intelligence is and what it is not. Completing the in Emotional Intelligence course, you will be able to

  • Define emotional intelligence and explain its importance
  • Recognise how and why emotions are important
  • Discover how to use emotional information in effective and meaningful ways
  • Identify ways that emotions can be used more effectively and efficiently
  • Explain how different emotions are expressed at work
  • List some emotional intelligence competencies that can be developed
  • Recognise what is involved in working with the emotional climate
  • State what actions you can take to work with emotional intelligence
  • Describe simple solutions for improving emotional intelligence

Ways to develop emotional intelligence are explored along with a variety of techniques that you can use immediately to work with emotional intelligence.

This course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!!

Who is this course for?

This course for anyone who wants to understand emotional intelligence and apply in real life as well as work environment.

Requirements

There is no requirement needed

Questions and answers

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Reviews

3.0
Course rating
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Service
60%
Content
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Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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