Emotional Intelligence, Mindfulness and Empathy Training

Are you someone who is interested in emotional intelligence? Or are you someone who helps people or organization in human development? If so, then this course will surely be able to help you learn the important lessons about emotional intelligence mindfulness and empathy!

To become an expert in Emotional Intelligence, Mindfulness and Empathy you will need special and advanced skills in understanding human emotions. In this course, you will be able to learn self-management, awareness, regulation, motivation, and empathy. You will also be able to manage and help other manage own emotions. You will also be able to learn how to communicate verbally and non-verbally with other people. Moreover, you will learn about emotional intelligence and how to balance optimism and pessimism to succeed in your chosen life path.

Why choose us?

• Study in a user-friendly, advanced online learning platform;
• All the study materials are available in your student portal including videos tutorials.
• One of the most successful online education platforms in the UK.
• Affordable, engaging & high-quality e-learning study materials;
• You will have unlimited access to online learning platform in 24 hours a day, 7 days a week in 12 Months.
• Efficient exam systems for the assessment and instant result;
• The UK & internationally recognised accredited qualification;
• Access to course content on mobile, tablet or desktop from anywhere anytime;
• The benefit of applying for NUS Extra Discount Card;
• 24/7 student support.
• Technical supports and live chat service for your inquiries. This is very helpful for international learners.
• Excellent and flexible mentor supports by our team of experienced tutors/trainers via email.

Module One: Getting Started

• Workshop Objectives

Module Two: What is Emotional Intelligence?

• Self-Management
• Self-Awareness
• Self-Regulation
• Self-Motivation
• Empathy
• Case Study

Module Three: Skills in Emotional Intelligence

• How to Accurately Perceive Emotions
• Use Emotions to Facilitate Thinking
• Manage Emotions
• Case Study

Module Four: Verbal Communication Skills

• Focused Listening
• Asking Questions
• Communicating with Flexibility and Authenticity
• Case Study

Module Five: Non-Verbal Communication Skills

• Body Language
• It’s Not What You Say, It’s How You Say It
• Case Study

Module Six: Social Management and Responsibility

• Benefits of Emotional Intelligence
• Articulate your Emotions Using Language
• Case Study

Module Seven: Tools to Regulate Your Emotions

• Seeing the Other Side
• Self-Management and Self-Awareness
• Giving in Without Giving Up
• Case Study

Module Eight: Gaining Control

• Using Coping Thoughts
• Using Relaxation Techniques
• Bringing it All Together
• Case Study

Module Nine: Business Practices (I)

• Understand Emotions and How to Manage Them in the Workplace
• Role of Emotional Intelligence at Work
• Disagreeing Constructively
• Case Study

Module Ten: Business Practices (II)

• Optimism
• Pessimism
• The Balance Between Optimism and Pessimism
• Case Study

Module Eleven: Making an Impact

• Creating a Powerful First Impression
• Assessing a Situation
• Being Zealous without Being Offensive
• Case Study

Module Twelve: Wrapping Up

• Words from the Wise
• Lessons Learned

John Academy: A Great Place to Learn for Everyone, Forever

Expert Authors: We select authors with expertise and experience of training professionals. Our authors are industry experts, academics, authors, face-to-face trainers or online trainers; most often they have a combination of these backgrounds

Engaging Content: Our succinct, bite-sized and business-focussed course materials are designed to deliver the most effective training for you. Each course is made up of modules, manageable learning chunks of text, images, videos and tasks.

Assessment and Certification:

Upon completion of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and the results will be given to you immediately. Before sitting your final exam you will have the opportunity to test your proficiency with a mock exam. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £24 for a PDF copy and £39 for an original print copy sent to you by post.

• Professionals and experts in human emotional capacity and developmental skills.
• People who have an interest in learning about emotional intelligence mindfulness and empathy.

• This course is available to all learners, of all academic backgrounds.
• Learners should be aged 16 or over to undertake the qualification.
• Good understanding of English language, numeracy and ICT are required to attend this course.

The Emotional Intelligence, Mindfulness and Empathy Training course is a useful qualification to possess, and would be beneficial for the following careers:

• Emotional Management Consultant
• Human Resource Manager
• Human Development Specialist
• Life Coach and Mentor
• Organization Development Manager.

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